Qualified and interested applicants should fill out the online application or download and mail it to Human Resources Manager, Harrisonburg-Rockingham Community Services Board, 1241 N. Main Street, Harrisonburg, VA 22802.

Reimbursement Supervisor

The Harrisonburg-Rockingham Community Services Board (HRCSB) has an immediate need for a Reimbursement Supervisor. HRCSB is quasi-governmental agency that specializes in the treatment of behavioral health and developmental disabilities. The ideal candidate will have an extensive knowledge of various processes, procedures, and regulations for all Reimbursement functions including, but not limited to: insurances including Medicaid, Medicare and other third party payors, EHR system (preferably Credible), maintains billing matrix, negotiates contracts with insurance payors. Position supervises Reimbursement team of five and will cross team members as needed to provide customer service to the agency. Candidate will display team building, effective communication, interpersonal skills, and excellent customer service both internally and externally. This position reports to the Controller. Minimum education/experience requirements for the role: associates degree in business or medical field along with 5-7 years of experience.

Client Account Representative II

Full-time, salaried position responsible for various reimbursement duties, conducts financial interviews, sets fees for each client in accordance with the agency policy, completes fee agreement forms, processes fee appeals. Updates and verifies client information, both financial/income, insurances, and personal contact. Assists in the collection procedures of client overdue accounts. Is responsible for the set-off debt program with the state of Virginia. Position requires maintaining consumer confidentiality, excellent interpersonal skills, the capacity for handling a high volume of workflow, and the ability to adapt to new work procedures and situations. Applicant must be able to interact positively with clients and staff and be a team member, as well as be detailed-oriented, organized, dependable, and able to follow directions. Two years experience in relevant customer service work, reimbursement, third-party billing, and data entry. Basic knowledge of Excel, word, pdf, and computer software, & EHR system knowledge required. High school diploma/GED required. Associates degree preferred. Bilingual language a plus, not required.

Accounts Receivable Specialist

The Harrisonburg-Rockingham Community Services Board (HRCSB) has an immediate need for an Accounts Receivable Specialist. Established in 1972, HRCSB is quasi-governmental agency that specializes in the treatment of behavioral health and developmental disabilities. The ideal candidate will have experiences with medical insurances and billing practices with EHR system. Primary responsibilities include working unpaid/outstanding claims, delays, denials, or other problems in the payment of designated payers. Identifies and resolves billing problems and account discrepancies. Contacts third-party payers to verify eligibility, check claim status, and/or follow up on outstanding claims. Additional duties may include applying electronic payments to client’s accounts, medical intakes, and verify insurance benefits. Technical knowledge of Medicaid, Medicare and other third party payer systems, regulations, and procedures preferred; ability to be a team player and provide support across functions as needed; ability to communicate effectively orally and in writing; exceptional interpersonal skills to obtain and clarify complex information; and obtain the cooperation of others within and outside of the agency. This position reports to HRCSB Reimbursement Supervisor.

Information Systems Technician

Full-time salaried position to provide specialized technical end-user support for agency’s information systems. Requires thorough technical knowledge of PC and network installation and operations. Must have experience using and supporting word processing, spreadsheet, database, and Internet/intranet applications including Microsoft Windows, Microsoft Office, and virtual meetings. Some experience with Unix/Linux and Windows administration is desirable. Basic programming skills a plus. Must be committed to high quality internal service and be able to effectively communicate with all levels of users. Requires completion of associates degree and at least 2 years’ experience in technical support operations, or any combination of experience/training which provides the equivalent knowledge, skills and abilities. Position is open until filled.

Qualified and interested applicants must request a CSB application form at jobs@hrcsb.org or 540-434-6093, ext. 3230. Attn: Human Resources Manager: Harrisonburg-Rockingham Community Services Board
1241 N. Main Street, Harrisonburg, VA 22802
Equal Opportunity Employer and Drug-Free Workplace

Accounting Manager

The Harrisonburg-Rockingham Community Services Board (HRCSB) has an immediate need for an Accounting Manager. Established in 1972, HRCSB is quasi-governmental agency that specializes in the treatment of behavioral health and developmental disabilities. The ideal candidate will have thorough knowledge of accounting, payroll processes and accounts receivable practices and procedures; thorough technical knowledge of accounting practices; skills in effective supervision of technical areas with the ability to ensure staff accountability, efficiency, accuracy, productivity and effective interactions with staff and clients; ability to plan the work of , supervise, and evaluate the work of professional staff; ability to communicate effectively orally and in writing; exceptional interpersonal skills to obtain and clarify complex information; and obtain the cooperation of others within and outside of the agency. This position reports to HRCSB Controller.

CSU Technician Hourly

Arbor House, HRCSB Crisis Stabilization Unit, has a staff vacancy for an hourly CSU Technician. Team-first dynamics and a person-centered approach to serving others make Arbor House a dynamic, stimulating, and fulfilling work place. Responsibilities include assisting and instructing residents in basic independent living skills, providing supervision to residents (including overnight), maintains site, and assists with basic household cleaning of the facility. Minimum education and experience include Bachelor’s degree in human services or a combination of education and experience that provides candidate with the necessary knowledge, skills and abilities. Qualified Mental Health Professional (QMHP) Preferred.

Community Psychiatric Nurse

HRCSB is seeking a community psychiatric nurse to work in an outpatient behavioral health setting with children, adolescents and adults who have a mental health, substance use, or intellectual disability diagnosis. The incumbent will work as a member of the medical team with psychiatrists, nurse practitioners and other nurses and in collaboration with other agency personnel. Major duties include managing an assigned caseload, monitoring medication compliance and procurement, and documentation according to agency standards. Requires graduation from an accredited nursing program and licensed as a practical nurse or registered nurse in the State of Virginia. Experience with psychiatric or pediatric nursing preferred. Qualified applicants please submit an application on our website, www.hrcsb.org.

CSU Specialist

Be a part of the dynamic, interdisciplinary team teaching and supporting individuals experiencing psychiatric crisis. HRCSB is seeking a qualified mental health professional (QMHP) who is motivated to assist residents in skill development through group and individual activities. Arbor House is a short-term, 7-bed crisis stabilization program working with folks to avoid psychiatric hospitalization, or stepping down from hospital setting before returning home. Duties include assisting in creating a welcoming and safe space for residents to develop and enhance their skills in managing their psychiatric crisis, providing coaching and psychoeducation, assisting with meal preparation and community outings. Candidates must be registered or eligible to be registered with the Virginia Board of Counseling as a Qualified Mental Health Professional (QMHP).

ACT Co-Occurring Disorders Specialist

HRCSB is seeking a qualified individual to join our Assertive Community Treatment (ACT) Team as the Co-occurring Disorders Specialist. Our ACT team, in a partnership with our Permanent Supportive Housing program, will provide community based wrap around services to individuals with serious mental illness and co-occurring disorders who are in need of stable housing. The specific team role of Co-occurring Disorders Specialist, in coordination with the ACT Team Supervisor, is to serve as the ACT Team liaison in supporting clients in achieving outcomes related to substance use recovery.

If you enjoy being active and working one-on-one with others then this position could be a great fit for you. An ACT specialist models, teaches and coaches individuals in the skills individuals need to live meaningful lives in the community. Skill building interventions may include budgeting, community integration, coaching on ADL’s, monitoring and accessing health and wellness resources, medication compliance, and time management.

As the Co-occurring Disorders Specialist you will link clients to community recovery supports using motivational interviewing, harm reduction and person centered support. You will ensure integration of substance use treatment with clients’ goals and treatment planning.

We are looking for applicants with knowledge of mental illness and substance use disorders; ability to work effectively individually and on a team; passion for supporting others; along with good time management. Current valid Virginia driver’s license required. Graduation from an accredited college or university with a bachelor’s degree in social work, psychology, human services or a related specialty. Two years of experience with SMI/SUD population required. CSAC is a plus but not required. This is a full-time, salaried position with benefits.

Speech Therapist

Full-time, salaried opening to work with infants and toddlers with developmental delays or disabilities and their families. Duties include trans-disciplinary evaluation and treatment in a family-centered environment, primarily within the home. Requires expertise in diagnosis and treatment of very young children and ability to work with families from diverse backgrounds. Professional license in Virginia for therapy required.

ACT Program Assistant

Come join the Assertive Community Treatment team! HRCSB is looking for a Program Assistant to join the ACT team. The Program Assistant is a key player in supporting the ACT team members and day-to-day program operations. This position will provide office based administrative support to the ACT program. This will include clerical duties, record keeping, insurance authorization, scheduling, data collection and entry, and other duties to support the daily functions of the ACT program. Organization skills, attention to detail, experience with spreadsheet and word processing software, and the ability to work collaboratively with a variety of other roles and agencies are essential to this position. Knowledge of mental health, substance abuse, intellectual disability concepts, and basic understanding of practices such as Housing First, Motivation Interviewing, Harm Reduction and Trauma Informed Care is a plus. This position requires a High School diploma with the equivalent of two years of administrative and/or clerical experience OR any equivalent combination of education and experience which provides the required knowledge, skills and abilities.

ACT Clinician

HRCSB is seeking a qualified individual to provide therapy and crisis support services to clients enrolled in our ACT program. This full-time position will provide individual and group therapy to ACT clients struggling with mental health, substance use, and co-occurring issues. Our ACT team, in a partnership with our Permanent Supportive Housing program, will provide community based wrap around services to individuals with serious mental illness and co-occurring disorders who are in need of stable housing.
The ideal candidate will possess knowledge of adult and geriatric psychology in mental health and substance use disorders; knowledge of treatment planning for individuals having these problems; skills in assessing psychopathology; and experience with crisis intervention.
Graduation from an accredited college or university with a master’s degree in human services or related field plus two years of clinical experience providing treatment to persons with severe and persistent illnesses and co-occurring disorders is preferred. Professional Licensure or Licensed Eligible in good standing with the state of Virginia is required (LPC, LPC-resident or LCSW, LCSW-supervisee). Supervision towards licensure is available.

ACT Nurse

HRCSB is seeking a community psychiatric nurse to work as a team member in our Assertive Community Treatment (ACT) program. The nurse will work in community setting with clients who have a serious mental health and/or co-occurring disorder diagnosis. The incumbent will work on the ACT team in collaboration with the psychiatric care provider, licensed supervisor, licensed clinician, peer and mental health providers. Major duties include direct client care, medication procurement and administration of injectable medication, venipuncture, and documentation according to agency standards, as well as, patient education, monitoring and support. This position requires graduation from an accredited nursing program and licensure as a practical nurse or registered nurse in the State of Virginia. Experience in a psychiatric setting is preferable.

Adult Outpatient Clinician I/ II

The Harrisonburg-Rockingham Community Services Board is pleased to offer a new opportunity to join our team oriented, professional, and supportive culture through a new opening on our Adult Outpatient Therapy team. This full-time position will provide individual and group therapy to members of our community struggling with mental health, substance use, and co-occurring issues. Benefits include health care, enrollment in the Virginia Retirement System, and 13 holidays built into the schedule on top of other banks of leave time made available to all HRCSB employees. Ideal candidates will be passionate about working with a diverse group of clients with a variety of treatment needs, and will approach this work from a person centered and trauma informed perspective. License (LCSW, LPC) or License Eligible Status is required for this position. For license eligible candidates the HRCSB will provide all needed supervision for licensure at no cost to you.

Infant Toddler Service Coordinator

Full-time, salaried position to provide services to infant/toddlers with developmental delays or disabilities in the ITC (Infant and Toddler Connection) program. Opportunity to work with a team of professionals in the child’s natural environment. Requires evaluative skills, knowledge of child development and intellectual disability; ability to work effectively with families from diverse backgrounds; and ability to provide services within complex regulations associated with Part C services. Bachelor’s degree required and experience in child development, early childhood special education, early childhood education, or related field recommended.

CSU Specialist

Be a part of the dynamic, interdisciplinary team teaching and supporting individuals experiencing psychiatric crisis. HRCSB is seeking a qualified mental health professional (QMHP) who is motivated to assist residents in skill development through group and individual activities. Arbor House is a short-term, 7-bed crisis stabilization program working with folks to avoid psychiatric hospitalization, or stepping down from hospital setting before returning home. Duties include assisting in creating a welcoming and safe space for residents to develop and enhance their skills in managing their psychiatric crisis, providing coaching and psychoeducation, assisting with meal preparation and community outings. Candidates must be registered or eligible to be registered with the Virginia Board of Counseling as a Qualified Mental Health Professional (QMHP).

Crisis Stabilization Supervisor

Be part of the leadership team for a community mental health agency who is dedicated to serving the needs of a diverse population. The Harrisonburg-Rockingham Community Services Board is seeking an experienced licensed clinician to serve as the Supervisor of Crisis Stabilization Unit (CSU) – Arbor House. Arbor House provides around the clock residential crisis programing and serves adults experiencing a mental health crisis. This position provides program leadership and oversight to the daily operations, including but not limited to clinical supervision to program staff, ensuring appropriate staffing for all shifts, overseeing the clinical interventions provided to participants, and assuring the program is meeting all regulatory requirements. The candidate must have strong interpersonal skills and ability to effectively communicate both in written and oral format. Qualified applicants must hold a professional license (LPC or LCSW) within the State of Virginia or be Licensed Eligible. Preferred candidates will have a history of supervisory experience and/or program development within behavioral health and/or related field.

Community Case Manager

The Harrisonburg-Rockingham Community Services Board is seeking a full-time Community Case Manager. This is a co-responder position that works in collaboration with the Community Paramedics at Harrisonburg Fire Department and is housed in the Public Safety Building HFD office. The candidate must have strong interpersonal skills and ability to effectively respond to individuals in their home and community setting to assess for underlying needs and awareness of community resources to create an accessible plan of care. This position required a multifaceted skillset that embraces the whole person perspective of treatment.

Early Intervention Clinician I/II

The Harrisonburg-Rockingham Community Services Board is pleased to offer a new opportunity to join our team of Early Intervention Clinicians (EIC) who provide a variety of clinical services and supports within our local schools. EIC services focus on working with at-risk students who are identified as needing in-school clinical support due to struggles with mental health, substance use, or difficult life circumstances. For these students an EIC will provide therapeutic support, linkage to resources in the community, and crisis/safety assessment as needed. Ideal candidates for this position will work from a person centered and trauma informed framework while also having a passion for working with a diverse group of students and staff within a school setting. This position is full-time, salaried, works within the 10 month school calendar and includes benefits like health insurance as well as enrollment in the Virginia Retirement System. License (LCSW, LPC) or License Eligible status is a requirement for this position. HRCSB will provide clinical supervision towards getting your licensure as part of the employment package.

Emergency Services Clinician

Full time salaried position providing crisis intervention and evaluation to persons experiencing mental health or substance abuse emergencies. Position requires strong clinical and problem solving skills, and the ability to work as a member of a team is essential. Good diagnostic, evaluative, emergency intervention and interpersonal skills required. Must be able to work effectively with service providers from other agencies, as well as, with people who are experiencing a high level of stress. Master’s degree in human services and professional license (LPC or LCSW) or license eligible required. Licensure supervision and on the job specialized training will be available.
Work schedule primarily daytime hours Monday through Friday. Excellent pay, benefits, 13 paid holidays and tuition reimbursement.

Crisis Stabilization Unit Nurse (LPN or RN)

Be a part of the dynamic, interdisciplinary team teaching and supporting individuals experiencing psychiatric crisis. HRCSB is seeking full-time nursing staff who are proficient in the field, yet sensitive to the challenges individuals face when dealing with a psychiatric crisis. Arbor House is a short-term, 7-bed crisis stabilization program working with folks to avoid psychiatric hospitalization, or stepping down from hospital setting before returning home. Duties include standard nursing practices, as well as working with team of mental health professionals to ensure high quality care to those experiencing a psychiatric crisis. This position provides opportunities for engaging on an individual level, facilitating teaching moments, and life skill development outside of general nursing duties. Candidates must be registered and in good standing with the Virginia Board of Health Professions as a Licensed Practical Nurse or as a Registered Nurse.

Emergency Services On-Call Clinician

The Harrisonburg Rockingham Community Services Board is seeking an Emergency Services On-Call Clinician! This is a part-time, hourly position providing crisis intervention, information, referral, and prescreening for hospitalization by telephone or face-to-face. Work schedule includes evening hours, weekends, and holidays (or at any time when the CSB services are closed).

Emergency Services Clinician

Full time or hourly position providing crisis intervention and evaluation to persons experiencing mental health or substance abuse emergencies. Position requires strong clinical and problem solving skills, and the ability to work as a member of a team is essential. Good diagnostic, evaluative, emergency intervention and interpersonal skills required. Must be able to work effectively with service providers from other agencies, as well as, with people who are experiencing a high level of stress. Master’s degree in human services and professional license (LPC or LCSW) or license eligible required. Licensure supervision and on the job specialized training will be available.
Work schedule daytime hours Monday through Friday.

CSU Lead Nurse

Be a part of the leadership for dynamic, interdisciplinary team teaching who supports individuals experiencing psychiatric crisis. HRCSB is seeking a lead nurse staff who has the skills and leadership qualities to oversee the daily operations of the nursing staff for the program. This individual must be proficient in the field of nursing, while sensitive to the challenges individuals face when dealing with a psychiatric crisis. Arbor House is a short-term, 7-bed crisis stabilization program working with individuals to stabilize a mental health crisis. This position works closely with the prescribers and mental health staff to assure accessible and effective 24-hour delivery of medical services appropriate to the admission and maintenance of residential crisis stabilization services. This includes supervising and scheduling the work of crisis stabilization nursing staff. The candidate must have strong interpersonal skills and ability to effectively communicate both in written and oral format. Qualified applicants must hold current licensure as a Registered Nurse in the Commonwealth of Virginia plus four years of nursing experience which includes experience working with mental health clients. QMHP-A credentialed as defined by DBHDS preferred.

CSU Nurse, Hourly

Be a part of the dynamic, interdisciplinary team teaching and supporting individuals experiencing psychiatric crisis. HRCSB is seeking nursing staff who are proficient in the field, yet sensitive to the challenges individuals face when dealing with a psychiatric crisis. Arbor House is a short-term, 7-bed crisis stabilization program working with folks to avoid psychiatric hospitalization, or stepping down from hospital setting before returning home. Duties include standard nursing practices, as well as working with team of mental health professionals to ensure high quality care to those experiencing a psychiatric crisis. This position provides opportunities for engaging on an individual level, facilitating teaching moments, and life skill development outside of general nursing duties.

Medical Director / Chief Psychiatrist

The Harrisonburg-Rockingham Community Services Board is hiring a Medical Director/Chief Psychiatrist! Nestled in the Shenandoah Valley, the Harrisonburg-Rockingham Community Services Board (HRCSB) provides services to residents across the lifespan for mental health, substance abuse, and developmental disabilities. The incumbent for this position will provide clinical leadership in combination with direct services to children with serious emotional disturbance and/or adults with serious mental illness and other behavioral health concerns across disabilities. This is a full-time, salaried position with benefits. Work schedule Monday-Friday during regular office hours and additional hours as needed.

All positions are open until filled unless otherwise indicated. Applications are only accepted for positions currently being advertised. The applicant must indicate the position for which they wish to be considered. Applications are not kept on file once the position has been filled. A cover letter and resume may be included as attachments but should not be used to replace any of the information requested on the application. Completed applications should be sent to the HR Department by mail, fax (540-433-8277), or email (recruitment@hrcsb.org)

HRCSB is an Equal Opportunity Employer and maintains a Drug-Free Workplace.