Archive for category: Employment

General Statement of Duties:

To provide crisis intervention, pre-screening for hospitalization, and other direct emergency services as required. The Emergency Services Clinician is directly responsible to the Supervisor of Emergency Services. S/he is expected to exercise considerable independence and autonomy in day-to-day decision-making related to the delivery of emergency services and to carry out those services on a daily basis. The position requires expertise in the area of emergency interventions and the ability to work effectively with other emergency services providers both in the immediate community and in the state hospitals. Good judgment and the ability to maintain a high level of confidentiality are also required.

This position is classified exempt under the Fair Labor Standards Act.

Major Essential Functions:

1. Provides crisis intervention either by phone or face-to-face to individuals experiencing emotional distress.

• Effectively prioritizes crisis situations and triages as necessary.
• Effectively deals with adults and juveniles in crisis who are MH, SA, ID or dually diagnosed.
• Effectively deals with suicidal clients.

2. Involvement in all areas of the civil commitment process.

• Provides accurate consultation regarding the petitioning process, ECOs and TDOs.
• Functions as the “qualified evaluator” in assessing juveniles and adults to determine level of risk. Provides thorough preadmission (PAS) screenings for both voluntary and involuntary hospitalizations to private and state hospitals.
• Maintains up-to-date knowledge of the Statutes of Virginia relating to Behavioral Health and Developmental Services Laws.
• Actively explores the least restrictive alternative.

3. Fulfills agency requirement for documentation.

• Follows agency procedures for accurate record keeping.
• Follows agency procedures for accurate emergency services record keeping.

4. Participates in training and supervision as required by the Emergency Services Supervisor.

• Attend in-service training pertinent to Emergency Services.
• Attend monthly meetings with Emergency Services Supervisor.

5. Ability to function as a team member.

• Works effectively with team members to provide adequate coverage during normal work hours.
• Conforms to agreed upon scheduling for requested duties, such as lunch coverage.
• Works effectively with ES On-Call staff to provide accurate information.

6. Makes effective use of available technology, including computers, e-mail and voice mail in order to enhance customer service.

7. Maintains effective relationships with co-workers and customers based on courtesy, compassion and respect.
8. Completes other duties as assigned consistent with established CSB policies and procedures.

• Implements projects consistent with established CSB policies and procedures.

Required Knowledge, Skills and Abilities:

Position requires the ability to work effectively with service providers from other agencies as well as with people who are experiencing a high level of stress.  Good diagnostic, evaluative, and emergency intervention skills. Good interpersonal skills including a reassuring telephone demeanor are essential. Knowledge of and adherence to basic ethics appropriate for a helping relationship. Good interpersonal skills with demonstrated good judgment and flexibility in highly stressful and unstructured situations with a wide range of mental health disabilities. The ability to work as a member of a team is essential, as well as skills in oral and written communication and basic computer literacy.

Minimum Education and Experience:

Graduation from an accredited college or university with a Bachelor or  Master’s Degree in Human Services preferred, or a related specialty, plus two years of experience in a mental health, intellectual disability, or substance abuse setting.  Will consider any equivalent combination of education and experience that provides the required knowledge, skills and abilities. Licensed or license eligible preferred.  Will consider QMHP with appropriate and related experience.

Other Information:

Equipment:  Telephone, copier, fax, vehicle, laptop

Work Environment:  General office environment with normal lighting levels, temperature, air quality, ventilation and noise levels.

Work Location:  1241 N. Main St, Harrisonburg; facilities, and/or community settings.

Work Hazards:  Standard hazards associated with rehabilitation programs.

Work Schedule:  Monday through Friday, regular office hours as scheduled by supervisor; Some evening and weekend hours required as scheduled. Additional hours as needed to perform job requirements. Regular attendance is required.

HIPAA Access Level 2:  Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

HRCSB is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment. Applicants who require accommodation to participate in the job application process may contact Human Resources at recruitment@hrcsb.org.

Major Duties and Responsibilities:

• Assures the accessible and effective 24-hour delivery of residential crisis stabilization services to all those deemed appropriate for such services.
• Supervises and schedules the work of crisis stabilization staff members, including shift coverage, and the coordination of adjunct staff with other CSB departments.
• Provides programmatic leadership to all staff, including planning, scheduling, supervising, and evaluating the active treatment and supports delivered daily to residents.
• Provides program-specific and ongoing training to staff regarding recovery, clinical care, medical management, and risk management issues related to crisis stabilization services.
• Makes admission and discharge decisions in conjunction with the Emergency Services Supervisor and the Director of Behavioral Health Services as needed, as well as in conjunction with CSU Nursing and CSU Case Coordinator.
• In coordination with the Director of Behavioral Health Services, assists in developing and revising program policies and procedures for daily operations to reflect current practices and to meet current standards including licensing, Medicaid, and all DBHDS requirements.
• Meets, as needed, with other CSB coordinators/supervisors and with the Directors to plan for the effective utilization of the crisis stabilization program.
• Represents the program with other stakeholders, including other CSBs who refer individuals to the program, and hospital personnel (e.g., SRMH, WSH, etc.).
• Provides data as required for performance contract, reimbursement, and program planning/evaluation purposes, by assuring the collection of data is carried out as prescribed.
• Assures maintenance of records and documentation in compliance with Board policy and procedures, and licensing and other regulatory requirements.
• Manages the facility by initiating and coordinating services/repairs to maintain the facility in a safe and attractive manner to meet welfare, fire and building codes.  Modifies environment, program, and materials to meet physical disability needs of residents.
• Participates in the annual budget preparation and monitors budget throughout the fiscal year.
• Maintains and assures that staff maintain effective relationships with co-workers and customers based on courtesy, compassion, and respect.
• Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service.
• Is responsible for other duties as assigned, consistent with established policy and procedure.

Required Knowledge, Skills and Abilities:

• Astute diagnostic, evaluative, and crisis intervention skills.
• Strong interpersonal skills including the ability to work effectively with service providers from other agencies as well as with people who are experiencing a high level of stress.
• Thorough knowledge of the principles and methods of administration and supervision.
• advanced skills in providing administrative and clinical supervision; ability to plan, organize, develop, implement and evaluate a program of direct client services operating 24/7.
• Ability to work as a member of a team and lead a team is essential; knowledge of and adherence to basic ethics appropriate for a helping relationship; ability to speak and write concisely and effectively.
• Demonstrated good judgment and conflict resolution skills; computer literacy and word processing skills required.

Minimum Education and Experience:

Graduation from an accredited college or university with a master’s degree in Human Services plus two years’ experience in a behavioral health setting, or any equivalent combination of education and experience which provides the required knowledge, skills, and abilities. Supervision and crisis intervention experience is required. Professional licensure or Licensed Eligible required. Staff member is responsible for submitting proof of credentials to the Human Resources office.

Additional Requirements:

• Mandt training
• CPR Certification
• First Aid Certification,
• Trauma Informed Care training
• Valid Driver’s License with acceptable record.
• Background check with favorable results

Other Information:

Work Equipment: Telephone, PC, word processing software, copier, fax machine.

Work Environment: General office environment with normal lighting levels, temperature, air quality, and ventilation and noise levels.

Work Location: 1353 N. Main St. Work requires some local and regional travel.

Work Hazards: Standard hazards associated with a mental health treatment environment.  Standard hazards associated with human service residential environment including hazards associated with problem behaviors; behaviors and hazards associated with necessary use of medical first aid procedures.  Use of universal precautions required.  Use of protective equipment recommended.

Work Schedule: Monday through Friday, regular program hours; additional hours as needed to perform job requirements.  Supervision of 24/7 services may require after hours contacts. After-hours admission/administrative coverage as well as staff consult for CSU on a rotating basis.

HIPAA Access Level 2:  Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

HRCSB is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb.org.

 

Major Essential Functions:

• Assists in the development, implementation, and maintenance of ACT team services.
• Collaborates with other members of ACT Team to provide comprehensive mental health and supportive services to clients.
• Participates in daily ACT treatment team meetings to discuss client treatment goal and needs.
• Provides goal directed interventions that provide skill development to individuals who have serious and persistent mental illness so that they can reside independently in their communities in the least restrictive environment. Interventions may include: helping consumers acquire basic skills in symptom management and adherence to psychiatric treatment plans; assisting consumers in developing medication adherence skills; helping consumers acquire basic functional skills and appropriate behavior related to the individual’s health and safety; helping consumers with individualized training in development and appropriate use of social skills and personal support system; and assisting consumers with skill development for improved personal hygiene, food preparation, and money management.
• Performs assessments, determines client service needs, and develops treatment/service in coordination with ACT team.
• Provides support to clients and families during times of crisis, and links clients to appropriate crisis stabilization services;
• Provides client-centered treatment utilizing various modalities including basic principles of motivational interviewing, harm reduction, and integrated dual-disorder treatment to encourage harm reduction and sustained recovery. Support may include linking clients to appropriate substance use recovery services in the community as appropriate (i.e. AA, NA) and other natural supports.
• Coordinates assessment of clients in need of inpatient residential/detox treatment in cooperation with ACT team supervisor and clinician.
• Coordinates admission and discharge from inpatient treatment.
• Collaborates and liaisons with law enforcement officers, local hospitals, medical providers, and others in the planning, provision, and evaluation of these services.
• Produces client related service records and maintains accurate and up-to-date documentation consistent with agency policies and procedures. Maintains detailed documentation that is commensurate with requirements for Medicaid reimbursement and licensure regulations.
• Receives regular individual guidance and supervision from ACT Supervisor.
• Collaborates fully with psychiatric care provider to dispense, administer and monitor client medications. Delivers medications to clients in their natural environment, as appropriate.
• Makes effective use of available technology, including, but not limited to, voice mail, e-mail, electronic medical record system, and other computer resources.
• Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect.
• Performs other duties as assigned by supervisor which are consistent with the position and in compliance with agency policies and procedures.

Required Knowledge, Skills, and Abilities:

Thorough understanding of substance use recovery stages of change. Thorough knowledge of the principles and practices of mental health community support; thorough knowledge of mental illness and its treatment; knowledge of mental health and substance abuse interventions; thorough knowledge of crisis intervention/emergency techniques; demonstrated ability to work effectively with consumers in non-office-based service settings; demonstrated ability to work collaboratively with diverse individuals, including consumers, professionals, and family members; knowledge of and adherence to basic ethics appropriate for a helping relationship; ability to write concisely and effectively; skills in maintaining accurate and detailed service logs; excellent interpersonal skills; demonstrated good judgment; ability to respond to after-hours needs in timely manner. Basic computer literacy and word processing skills required.

 

Additional Requirements:

• Possession of a current valid driver’s license and acceptable driving record.
• Mandt Training. First Aid/CPR training
• Medication Administration certification.
• Background Check

Minimum Education and Experience:

Graduation from an accredited college or university with a bachelor’s degree in human services or related specialty plus two years of work experience with SMI and/or SUD population. Must meet the requirements to be eligible for certified as a Qualified Mental Health Professional-Trainee if not already certified as a QMHP-A. Experience with SUD/co-occurring population and interventions preferred. CSAC certification is a plus.

Other Information:

Equipment: Telephone, copy machine, agency and/or personal vehicle, agency laptop, word processing, agency cellular phone, EHR software.

Work Environment: Community settings (homes, workplaces, shelters, streets) with highly variable work environments. General office environment with normal lighting, temperature, air quality, ventilation and noise levels. Vehicle.

Work Location: 1241 North Main Street, Harrisonburg VA 22802; variety of community settings, mostly within Harrisonburg and Rockingham County.

Work Hazards: Hazards associated with working in variety of community situations, the characteristics of which may be difficult to predict. Hazards associated with working alone in community settings.

Work Schedule: ACT is a 24-hour program and flexibility is required in order to meet and respond to coverage needs and individual residents’ needs. Shifts will vary to meet the needs of the program.  Full-time employees are required to work 40 Hours each week.  Monday through Friday- day and/or evening shifts. Weekends and Holidays- evening shifts on a rotating basis with ACT team members. Overnight and weekend on-call on a rotating basis with ACT team members. Regular and reliable attendance is required.

HIPAA Access Level 2:  Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

HRCSB is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb.org.