Archive for category: Employment

Major Duties and Responsibilities:

• Assures the accessible and effective 24-hour delivery of residential crisis stabilization services to all those deemed appropriate for such services.
• Supervises and schedules the work of crisis stabilization staff members, including shift coverage, and the coordination of adjunct staff with other CSB departments.
• Provides programmatic leadership to all staff, including planning, scheduling, supervising, and evaluating the active treatment and supports delivered daily to residents.
• Provides program-specific and ongoing training to staff regarding recovery, clinical care, medical management, and risk management issues related to crisis stabilization services.
• Makes admission and discharge decisions in conjunction with the Emergency Services Supervisor and the Director of Behavioral Health Services as needed, as well as in conjunction with CSU Nursing and CSU Case Coordinator.
• In coordination with the Director of Behavioral Health Services, assists in developing and revising program policies and procedures for daily operations to reflect current practices and to meet current standards including licensing, Medicaid, and all DBHDS requirements.
• Meets, as needed, with other CSB coordinators/supervisors and with the Directors to plan for the effective utilization of the crisis stabilization program.
• Represents the program with other stakeholders, including other CSBs who refer individuals to the program, and hospital personnel (e.g., SRMH, WSH, etc.).
• Provides data as required for performance contract, reimbursement, and program planning/evaluation purposes, by assuring the collection of data is carried out as prescribed.
• Assures maintenance of records and documentation in compliance with Board policy and procedures, and licensing and other regulatory requirements.
• Manages the facility by initiating and coordinating services/repairs to maintain the facility in a safe and attractive manner to meet welfare, fire and building codes.  Modifies environment, program, and materials to meet physical disability needs of residents.
• Participates in the annual budget preparation and monitors budget throughout the fiscal year.
• Maintains and assures that staff maintain effective relationships with co-workers and customers based on courtesy, compassion, and respect.
• Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service.
• Is responsible for other duties as assigned, consistent with established policy and procedure.

Required Knowledge, Skills and Abilities:

• Astute diagnostic, evaluative, and crisis intervention skills.
• Strong interpersonal skills including the ability to work effectively with service providers from other agencies as well as with people who are experiencing a high level of stress.
• Thorough knowledge of the principles and methods of administration and supervision.
• advanced skills in providing administrative and clinical supervision; ability to plan, organize, develop, implement and evaluate a program of direct client services operating 24/7.
• Ability to work as a member of a team and lead a team is essential; knowledge of and adherence to basic ethics appropriate for a helping relationship; ability to speak and write concisely and effectively.
• Demonstrated good judgment and conflict resolution skills; computer literacy and word processing skills required.

Minimum Education and Experience:

Graduation from an accredited college or university with a master’s degree in Human Services plus two years’ experience in a behavioral health setting, or any equivalent combination of education and experience which provides the required knowledge, skills, and abilities. Supervision and crisis intervention experience is required. Professional licensure or Licensed Eligible required. Staff member is responsible for submitting proof of credentials to the Human Resources office.

Additional Requirements:

• Mandt training
• CPR Certification
• First Aid Certification,
• Trauma Informed Care training
• Valid Driver’s License with acceptable record.
• Background check with favorable results

Other Information:

Work Equipment: Telephone, PC, word processing software, copier, fax machine.

Work Environment: General office environment with normal lighting levels, temperature, air quality, and ventilation and noise levels.

Work Location: 1353 N. Main St. Work requires some local and regional travel.

Work Hazards: Standard hazards associated with a mental health treatment environment.  Standard hazards associated with human service residential environment including hazards associated with problem behaviors; behaviors and hazards associated with necessary use of medical first aid procedures.  Use of universal precautions required.  Use of protective equipment recommended.

Work Schedule: Monday through Friday, regular program hours; additional hours as needed to perform job requirements.  Supervision of 24/7 services may require after hours contacts. After-hours admission/administrative coverage as well as staff consult for CSU on a rotating basis.

HIPAA Access Level 2:  Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

HRCSB is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb.org.

General Statement of Duties:

This crisis stabilization program is a short term, 7-bed intensive residential program staffed 24 hours a day to provide crisis services to individual with mental health and co-occurring disorders.  CSU Specialist is responsible for providing crisis stabilization services to individuals with a mental illness or co-occurring illness (mental health and substance use related disorder) experiencing a mental health crisis. This includes assessing service needs, developing treatment plans and providing assistance with access to community resources.  CSU Specialist is expected to attend team meetings, other professional meetings and represent the program to the community as needed. CSU Specialist receives direct regular supervision from the CSU Supervisor.  Assures compliance with agency policy, client rights, confidentiality, licensure regulations and Medicaid regulations as applicable.  This position works with other crisis stabilization team members, family members, other caregivers, and community resources.

This position is classified non-exempt under the provisions of the Fair Labor Standards Act.

Major Essential Functions:

• Assists in providing therapeutic interventions in both individual and group settings to persons who are in crisis due to their mental health status.
• Assists with admission process and discharge process for individuals being admitted to/discharged from the program.
• Provides input in the development of treatment plans that address the needs of the resident’s treatment during enrollment and collaborates with Case Coordinator regarding needed referrals and services upon discharge.
• Works to establish linkages between resident and naturally occurring supports in the family and community, as well as with other service providing agencies.
• Assists residents with daily living tasks as needed, including general facility upkeep, laundry, meal preparation, and transportation.
• Accurately completes clinical documentation and other paperwork as required.
• In conjunction with other program staff, provides general supervision of the CSU, and ensures that policies and procedures are followed.
• Responds to emergency situations that occur and appropriately involves other providers, including other program staff, agency emergency services staff, emergency medical services, and law enforcement, as needed.
• Completes other tasks and duties as assigned by supervisor and/or other management staff.

Required Knowledge, Skills and Abilities:

• Knowledge of principles, practices, and techniques involved in the diagnosis and treatment of individuals with mental health, and co-occurring disorders both individually and in a group setting.
• Knowledge of mental health, substance abuse and co-occurring, treatment interventions both individually and in a group setting.
• Good diagnostic, evaluative, and crisis intervention skills.
• Knowledge of mental health recovery models of care.
• Knowledge of treatment modalities and intervention techniques, such as group therapy, behavior management, supportive counseling, family education, crisis intervention, and discharge planning.
• Skills in identifying and documenting a consumer’s needs for resources, services and other support; using information from assessments,
• Ability to problem-solve and respond quickly to crisis situations. Ability to function calmly in stressful situations.
• Ability to communicate effectively verbally and in writing.
• Ability to establish and maintain effective working relationships with other employees and with private and public agency personnel.
• The ability to work as part of a clinical treatment team is essential.

Minimum Education and Experience:

• Bachelors level in Human Services plus one year of experience in the human services field.
• Must be eligible to register as a QMHP (Qualified Mental Health Professional) or QMHP-eligible with the State of Virginia.

Additional Requirements:

• Mandt Training
• CPR Certification
• Trauma Informed Treatment
• First Aid Certification
• AED Training

Other Information:

Work Equipment: Telephone, PC, pager, AED, misc. household appliances (i.e. washer/dryer, stove, dishwasher)

Work Environment: Residential setting with normal lighting levels, temperature, air quality, ventilation and noise levels.

Work Location: 1353 N. Main St., Harrisonburg, VA 22802

Work Hazards: Standard hazards associated with a residential mental health treatment environment; disruptive, escalated, and/or dysregulated behaviors.  Use of universal precautions required. Use of protective equipment recommended.

Work Schedule: Hours may include daytime and/or evenings, weekdays and/or weekends in order to provide support to residents based on their needs. Some flexibility is required in order to meet and respond to coverage needs and individual residents’ needs. Regular and reliable attendance is required.

Residential Overnight Hourly Staff provide direct client services to the residents of Community Services Board operated supervised living residential services. Clients are adults with mental illness in recovery. Position requires: working knowledge of psychology, counseling and/or social work; mental illness and substance abuse; ability to work effectively with clients and service providers in the community. Services include on-site support and supervision. Residential Overnight Hourly Staff commit to a regular schedule and also fill in for other regularly scheduled staff in order to ensure staffing coverage to meet the needs of the residents. The typical shifts are overnights 9:45 PM – 7:15 AM at Market Street House. The position is awake.

Major Essential Functions:

• Develops knowledge of residents’ strengths and needs, including background information about social, psychological, medical, independent living characteristics.
• Works assigned overnight hours to provide supervision for residents, including some scheduled hours when other agencies are closed.
• Provides supervision and guidance to residents, helping establish and maintain daily living routines.
• Provides support and skill-building training to residents based on their needs and interests in order to maintain or improve their community living skills.
• Develops and maintains supportive relationships with residents which promote maximum functioning of each individual.
• Provides supportive and/or educational counseling, in keeping with each resident’s individual services plan.
• Provides crisis intervention as needed, accessing emergency services as appropriate.
• Plans and conducts activities with residents to promote community integration.
• Summarizes clients’ activities and makes written reports.
• Delivers medications to HRCSB clients in the community enrolled in the mobile meds program.
• Handles any physical plant emergencies.
• Maintains effective relationships with co-workers and clients based on courtesy, compassion, and respect.
• Is responsible for other duties as assigned, consistent with established policy and procedures.

Required Knowledge, Skills and Abilities:

• Working knowledge of mental illness and substance abuse; some knowledge of principles, practices, and methods of mental health education and counseling.
• Principles of record keeping and documentation.
• Basic ethics appropriate to a helping relationship including confidentiality issues.
• Demonstrated ability to work with targeted populations.
• Ability to instruct and support clients; ability to work effectively with clients and service providers in the community;
• Good interpersonal skills including the ability to empathize, demonstrate respect, communicate warmly and honestly, and allow a client to assume responsibility for himself/herself; show good judgment and ability to communicate effectively, both verbally and in writing.

Additional Requirement:

• Possession of a valid driver’s license, ability to drive safely and acceptable driving record.
• Background check with favorable results.
• MANDT
• First Aid

Minimum Education and Experience:

Graduation from an accredited college or university with a Bachelor’s degree in human services, psychology, social work, counseling or a related specialty. (Experience in a mental health, intellectual disability, or substance abuse setting; OR any equivalent combination of experience and training which provides the required knowledge, skills, and abilities is preferred).

Other Information:

Equipment: Telephone, vehicle, breathalyzer, computer, copier/fax/scanner, household appliances.

Work Environment: CSB operated residential settings, community settings, and offices with lighting levels, temperature ranges, air quality, and ventilation and noise levels as provided in each setting.

Work Location: CSB operated residential settings; community settings.

Work Hazards: Standard hazards associated with a mental health treatment environment. Standard hazards associated with human service residential environment including hazards associated with problem behaviors; occasional hazards associated with community activities; occasional hazards associated with being the sole staff member on the house premises.

Work Schedule: Shifts are scheduled to provide support to residents during overnight hours. Flexibility is required in order to meet and respond to program needs. Regular and reliable attendance is required.

HIPAA Access Level 2: Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

HRCSB is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb.org.