Children’s Mental Health Case Manager

Full-time salaried position, to provide case management and coordination of community-based services for at-risk emotionally disturbed children and their families. Activities include planning, linking, and service coordination. Position requires ability to organize, manage, and document complex services involving consumers, families, and private providers. Bachelor’s degree in human services plus two years of direct treatment and/or case management experience in which the primary populations served were children, adolescents and families; or any equivalent combination of education and experience which provides the required knowledge, skills and abilities.

Hourly Crisis Response Clinician

Hourly Crisis Response Clinician

Be a part of an exciting new team! The Harrisonburg-Rockingham CSB (HRCSB) has teamed up with the Rockingham County Sheriff’s Office to provide acute mental health services to persons experiencing a mental health or substance related crisis and possibly involved with the criminal justice system. This position will require a great deal of flexibility with day to day duties. HRCSB is currently recruiting for a hourly clinician to work as part of a Crisis Response Team. This position requires the applicant to meet criteria to be registered as a Qualified Mental Health Professional or licensed (LPC or LCSW) or licensed eligible (LPC-R or LCSW-Supervisee). This position requires the applicant to be able to demonstrate solid evaluative and emergency intervention skills, and the ability to work effectively with service providers from other agencies. Training and supervision towards licensure provided.

Mental Health Skills-builder Worker

We are seeking a full time, Mental Health Skill Builder to work individually with consumers diagnosed with a serious and persistent mental illness in community based settings. If you enjoy an active schedule and working one-on-one with others then this position could be a great fit for you. A Skill Builder models, teaches and coaches individuals in skills needed to live meaningful lives in the community and working toward recovery. Services may include budgeting, community integration, coaching on ADL’s, monitoring and accessing health and wellness resources, medication monitoring and time management. We are looking for applicants with some knowledge of mental illness, ability to work effectively individually and on a team, passion for supporting others, good writing skills and time management. Current valid Virginia driver’s license required. Graduation from an accredited college or university with a bachelor’s degree in social work, psychology, human services or a related specialty. This is a full-time, salaried position with benefits.

Developmental Disabilities Case Manager

Full-time, salaried position, to provide case management and coordination for individuals with developmental disabilities, including intellectual disabilities, many of whom receive Medicaid-funded waiver services. Activities include planning, linking, and service coordination as well as monitoring of service provision. Position requires ability to organize, manage, and document complex services involving consumers, families, and private providers. Candidates need the ability to work effectively with a varied range of ages and disability levels. Requires knowledge of developmental disabilities and documentation procedures; and a working knowledge of client rights and local service systems. Bachelor’s degree in human services plus one year of experience working directly with persons with intellectual disabilities or other developmental disabilities is required.

Medical Billing and Accounting Professional

General Statement of Duties:

Performs a variety of moderately complex reimbursement and A/R tasks. The position requires exceptional attention to detail, intermediate spreadsheet and financial software skills, the capacity for handling a high volume workflow that may involve competing demands, and the ability to adapt to new work procedures and new situations, as well as maintaining consumer confidentiality.  The incumbent closely coordinates work assignments and responsibilities with the Controller.  This position reports to the Controller.

This position is classified non-exempt under the provision of the Fair Labor Standards Act.

Major Essential Functions:

Job duties will evolve and may change based on agency demands.

Performs and processes billing activity/transactions to insurance/third-party payers and CSB

consumers.  Maintains regular submission of electronic claims to designated payers.  May prepare and issue consumer statements, third-party invoices, and miscellaneous invoices.

Pursues unpaid/outstanding claims, delays, denials, or other problems in payment of designated

payers.  Identifies and resolves billing problems and account discrepancies.  Contacts third-party payers to verify eligibility, check claim status, and/or follow up on outstanding claims.

Applies consumer and third party payments, file insurance remittances, and prepare consumer

refunds for approval.  Helps manage unapplied cash account.

Maintains up-to-date knowledge of third-party and other payers’ requirements in order to assist with

notifications within the electronic health record and maximize reimbursements from those

sources of revenue.

Serves as the primary back up to the Reimbursement Liaison position for financial intakes at Main

Street, Arbor House, and McNulty Center.

Assists in the collection procedures of consumer overdue accounts (legal action, set-off debt).

May prepare and send necessary paperwork to maintain CSB information with the state Set-Off Debt

(SOD) Collection program, including processing Add, Change, and Update Forms.  May transmit SOD file to VA Dept. of Taxation and reconcile CSB SOD list with State SOD list.  After match, may send official taxation letter and CSB discount offer letter to consumer.

May prepare various reports, including insurance exception reports, Medicaid spend-down

information for on-site Department of Social Services Worker, and APR and SPO data.

Maintains effective relationships with co-workers and consumers based on courtesy, compassion,

and respect.

May back up other departmental functions or perform other duties and special projects as assigned, consistent with established operational policies and procedures.

Required Knowledge, Skills and Abilities:

Technical knowledge of accounts receivable and medical billing practices with emphasis on managed care and third-party payments; excellent knowledge of office procedures and equipment; intermediate knowledge of Excel and demonstrated knowledge of computer operations; flexibility with work duties; ability to work independently, but coordinate responsibilities and assignments with the work of others; ability to perform detailed, accurate work; ability to understand and follow oral and written directions; ability to communicate effectively, verbally and in writing; excellent interpersonal skills; ability to use good judgment and exercise tact; ability to explain complex payment/billing issues in an understandable manner; ability to make decisions and initiate action based on established policies and procedures; ability to seek and use supervision appropriately; dependability; ability to work as a team member, within the department and the agency; and ability to maintain confidentiality.

Minimum Educational Experience:

Completion of high school or GED, preferably supplemented by college or business school courses; plus two years progressively responsible experience in relevant administrative support work, including reimbursement and third-party billing experience, OR any equivalent combination of training, experience, and aptitude that provides the required knowledge, skills and abilities.

Other Information:

Equipment: PC and designated software, adding machine/calculator, copy machine, fax machine, printer, document scanner, and telephone system.

Work Environment: General office environment with normal lighting levels, temperature ranges, air quality, ventilation, and noise levels.

Work Location: North Main Street Campus, Harrisonburg, VA

Work Hazards: Some hazard associated with repetitive motion necessary for data entry/ typing; standard hazards associated with human services environment.

Work Schedule: Monday through Friday, regular office hours; some evening hours as scheduled; additional hours as needed to perform job requirements.  Regular attendance is required.  This position is required to take at least five consecutive days of leave each year.

Speech Therapist, Infant and Toddler Connection

Full-time, salaried opening to work with infants and toddlers with developmental delays or disabilities and their families. Duties include trans-disciplinary evaluation and treatment in a family-centered environment, primarily within the home. Requires expertise in diagnosis and treatment of very young children and ability to work with families from diverse backgrounds. Professional license in Virginia for therapy required.

Infant Development Specialist

Full-time, salaried position to provide services to infant/toddlers with developmental delays or disabilities in the ITC (Infant and Toddler Connection) program. Opportunity to work with a team of professionals in the child’s natural environment. Requires diagnostic and evaluative skills, knowledge of child development and intellectual disability; ability to work effectively with families from diverse backgrounds; and ability to provide services within complex regulations associated with Part C services. Bachelor’s degree required and certification in child development, early childhood special education, early childhood education, or related field recommended.

CSU Nursing Hourly

Be a part of the dynamic, interdisciplinary team teaching and supporting individuals experiencing psychiatric crisis. HRCSB is seeking nursing staff who are proficient in the field, yet sensitive to the challenges individuals face when dealing with a psychiatric crisis. Arbor House is a short-term, 7-bed crisis stabilization program working with folks to avoid psychiatric hospitalization, or stepping down from hospital setting before returning home. Duties include standard nursing practices, as well as working with team of mental health professionals to ensure high quality care to those experiencing a psychiatric crisis. This position provides opportunities for engaging on an individual level, facilitating teaching moments, and life skill development outside of general nursing duties.
Currently hiring weekend daytime hours (Fri 2:30-7:30pm, Saturday 7-5 and Sunday 7-5pm).

Hourly CSU Clinician

General Statement of Duties:

This crisis stabilization program is a short term, 7-bed intensive residential program staffed 24 hours a day to provide crisis services to individual with mental health and co-occurring disorders. Services provided include individual and group therapy.  This position assists in coordinating services and/or resources needed by the resident during their stay and upon discharge from the facility. This position exercises independence in day-to-day decision-making, and it requires expertise in mental health treatment, diagnoses, intervention and assessment with adults whose needs may be difficult to meet. This position works with other crisis stabilization team members, family members, other caregivers, and community resources.

This position is classified non-exempt under the provisions of the Fair Labor Standards Act.

Major Essential Functions:

  1. Provides intake assessments, individual, group, and family sessions to residents of the crisis stabilization program.
  2. Is the lead group facilitator during their assigned shift and provides one-on-one therapy to clients as appropriate.
  3. Provides recommendations/suggestions in the development of treatment plans that address the needs of the resident’s treatment during enrollment and needed referrals and services upon discharge.
  4. Accurately completes administrative and other paperwork as required.
  5. Along with the CSU Supervisor and the Case Coordinator, develops individual treatment plans that address the needs of the consumer.
  6. Provides in put to CSU Supervisor and Case Coordinator in developing treatment resources pertinent to planning content for group and individual treatment.
  7. Works with CSU Supervisor and Case Coordinator to develop discharging planning and the linkage of the consumer to resources in the community.
  8. In conjunction with other program staff, provides general supervision of the CSU, and ensures that policies and procedures are followed.
  9. Provide positive behavior supports to residents. Responds to emergency situations that occur and appropriately involves other providers, including other program staff, agency emergency services staff, emergency medical services, and law enforcement, as needed.
  10. Assists consumers, when necessary, with daily living tasks as needed, including general facility maintenance tasks, laundry, meal preparation, and transportation.
  11. Attends interdisciplinary, inter-agency and community-based meetings related to consumer treatment when appropriate.
  12. Assures compliance with agency policy, client rights, confidentiality, licensure regulations and Medicaid regulations as applicable.
  13. Completes other tasks and duties as assigned by supervisor and/or other management staff.

Required Knowledge, Skills, and Abilities:

  • Thorough knowledge of the principles, practices and techniques involved in the diagnosis and treatment of individuals with mental health, substance abuse and co-occurring disorders individually and in a group setting.
  • Knowledge of mental health, substance abuse and co-occurring treatment interventions both individually and in a group setting.
  • Good diagnostic, evaluative, and crisis intervention skills.
  • Clinical competence in managing suicidal consumers.
  • Ability to function calmly in stressful situations.
  • Ability to communicate effectively verbally and in writing.
  • Ability to establish and maintain effective working relationships with other employees and with private and public agency personnel.
  • The ability to work as part of a clinical treatment team is essential.

Minimum Education Experience:

  • Master’s level in Human Services, licensed eligible in the State of Virginia

Additional Requirements:

  • Mandt Training
  • CPR Certification
  • First Aid Certification
  • AED Training

Other Information:

Work Equipment: Telephone, PC, pager, TDD, AED, misc. household appliances (i.e. washer/dryer, stove, dishwasher)

Work Environment: Residential setting with normal lighting levels, temperature, air quality, ventilation and noise levels.

Work Location: 1353 N. Main St., Harrisonburg, VA 22802

Work Hazards: Minimal hazards associated with a mental health treatment environment. Minimal hazards associated with human service residential environment including hazards associated with problem behaviors; behaviors and hazards associated with necessary use of medical procedures. Use of universal precautions required. Use of protective equipment recommended.

Work Schedule: Hours are scheduled to provide support to residents based on their needs. Flexibility is required in order to meet and respond to coverage needs and individual residents’ needs.

Hourly CSU Specialist

General Statement of Duties:

This crisis stabilization program is a short term, 7-bed intensive residential program staffed 24 hours a day to provide crisis services to individual with mental health and co-occurring disorders.  CSU Specialist is responsible for providing crisis stabilization services to individuals with a mental illness or co-occurring illness (mental health and substance use related disorder) experiencing a mental health crisis. This includes assessing service needs, developing treatment plans and providing assistance with access to community resources.  CSU Specialist is expected to attend team meetings, other professional meetings and represent the program to the community as needed. CSU Specialist receives direct regular supervision from the CSU Supervisor.  Assures compliance with agency policy, client rights, confidentiality, licensure regulations and Medicaid regulations as applicable.  This position works with other crisis stabilization team members, family members, other caregivers, and community resources.

This position is classified non-exempt under the provisions of the Fair Labor Standards Act.

Major Essential Functions:

  1. Assists in providing therapeutic interventions in both individual and group settings to persons who are in crisis due to their mental health status.
  2. Assists with admission process and discharge process for individuals being admitted to/discharged from the program.
  3. Provides input in the development of treatment plans that address the needs of the resident’s treatment during enrollment and collaborates with Case Coordinator regarding needed referrals and services upon discharge
  4. Works to establish linkages between resident and naturally occurring supports in the family and community, as well as with other service providing agencies.
  5. Assists residents with daily living tasks as needed, including general facility upkeep, laundry, meal preparation, and transportation.
  6. Accurately completes clinical documentation and other paperwork as required.
  7. In conjunction with other program staff, provides general supervision of the CSU, and ensures that policies and procedures are followed.
  8. Responds to emergency situations that occur and appropriately involves other providers, including other program staff, agency emergency services staff, emergency medical services, and law enforcement, as needed.
  9. Completes other tasks and duties as assigned by supervisor and/or other management staff.

Required Knowledge, Skills and Abilities:

  • Knowledge of principles, practices, and techniques involved in the diagnosis and treatment of individuals with mental health, and co-occurring disorders both individually and in a group setting.
  • Knowledge of mental health, substance abuse and co-occurring, treatment interventions both individually and in a group setting.
  • Good diagnostic, evaluative, and crisis intervention skills.
  • Knowledge of mental health recovery models of care.
  • Knowledge of treatment modalities and intervention techniques, such as group therapy, behavior management, supportive counseling, family education, crisis intervention, and discharge planning.
  • Skills in identifying and documenting a consumer’s needs for resources, services and other support; using information from assessments,
  • Ability to problem-solve and respond quickly to crisis situations. Ability to function calmly in stressful situations.
  • Ability to communicate effectively verbally and in writing.
  • Ability to establish and maintain effective working relationships with other employees and with private and public agency personnel.
  • The ability to work as part of a clinical treatment team is essential.

Minimum Education and Experience:

  • Bachelors level in Human Services plus one year of experience in the human services field.
  • Must be eligible to register as a QMHP (Qualified Mental Health Professional) or QMHP-eligible with the State of Virginia.

Additional Requirements:

  • Mandt Training
  • CPR Certification
  • Trauma Informed Treatment
  • First Aid Certification
  • AED Training

Other Information:

Work Equipment: Telephone, PC, pager, AED, misc. household appliances (i.e. washer/dryer, stove, dishwasher)

Work Environment: Residential setting with normal lighting levels, temperature, air quality, ventilation and noise levels.

Work Location: 1353 N. Main St., Harrisonburg, VA 22802

Work Hazards: Standard hazards associated with a residential mental health treatment environment; disruptive, escalated, and/or dysregulated behaviors.  Use of universal precautions required. Use of protective equipment recommended.

Work Schedule: Hours may include daytime and/or evenings, weekdays and/or weekends in order to provide support to residents based on their needs. Some flexibility is required in order to meet and respond to coverage needs and individual residents’ needs. Regular and reliable attendance is required.