Behavioral Health Wellness Coordinator

General Statement of Duties:

The Behavioral Health Wellness Coordinator will serve in a leadership role in the planning, delivery, and coordination of substance abuse prevention services, trauma informed care initiatives, and mental health promotion within the agency and community. The work involves significant interaction with community agencies serving all populations to assure community coordination of prevention efforts. Coordinator participates in regional and state level behavioral health wellness efforts. The coordinator supervises the work of the Prevention Specialists and conducts performance planning and review, in collaboration with the Supervisor of Children’s Community Resources. The coordinator participates in grant writing activities as appropriate. The incumbent plans work with administration consultation and has broad latitude and responsibility for decision-making and independent action. They are responsible for reviewing the DBHDS performance contract and relevant Exhibit Ds to ensure that Behavioral Health Wellness efforts are in compliance with the performance contract and state priority areas. The coordinator works under the regular supervision of the Supervisor of Children’s Community Resources.

Persons in this position are classified non-exempt under the Fair Labor Standards Act.

Major Essential Job Functions:

Provides leadership for agency behavioral health wellness and learning efforts;

Works collaboratively with a variety of community agencies to identify, plan, and implement programs and to address community prevention and learning needs;

Coordinates and/or participates in a community Coalition focused on substance abuse and behavioral health wellness.

Provides a wide variety of Substance Abuse education and prevention activities to city and county schools and to other agencies;

Coordinate identification of content gaps and market learning opportunities for community partners; including providing specific trainings that foster the professional growth of other agency employees;

Participates in regional and state level wellness efforts.

Reviews DBHDS Performance Contract and Exhibit Ds to ensures agency efforts are in compliance.

Responsible for all data entry into state wellness database.

Assesses gaps in the local wellness community and develop strategies to address these gaps.

Maintains effective relationships with co-workers and partners based on courtesy, compassion and respect;

Identifies and provides use of alternative and supplemental funding resources for prevention efforts;

Assists with grant writing activities and administration of grants;

Monitors quantity and quality of agency prevention efforts;

Assures compliance with agency policy, client rights, confidentiality, licensure regulations, and Medicaid regulations as applicable;

Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service;

Performs other duties as assigned consistent with established operational policies and procedures.

Required Knowledge, Skills, and Abilities:

Knowledge of state-of- the-art prevention practice; sound basic knowledge of substance abuse issues; knowledge and understanding of adolescent development; skills in the development and presentation of public information programs; ability to effectively participate in interagency coordination activities; ability to identify community needs and to design appropriate prevention and learning strategies to address needs; the ability to teach children, adolescents and adults; extensive knowledge of instructional design theory and implementation; knowledge of learning management systems and web delivery tools; proven ability to complete full learning cycle (assess needs, plan, develop, coordinate, monitor and evaluate); familiarity with traditional and modern learning methods and techniques;  demonstrates ability to work effectively and cooperatively with consumers and service providers in the community; effective writing and speaking skills; demonstrated ability to structure time effectively and independently; proven creativity in the development of prevention activities;. Basic computer literacy and Microsoft Office skills preferred.

Minimum Education and Experience:

Graduation from an accredited college or university with a master’s degree in Human Services or a related specialty, plus two years experience in mental health, intellectual disability and developmental disability, substance abuse, or prevention service delivery; or any equivalent combination of education and experience which provides the required knowledge, skills, and abilities.

Children’s Mental Health Case Manager

Essential Functions:

To provide home and community-based services to at-risk emotionally disturbed children and their families. An emphasis is on securing and coordinating services to meet multiple needs of clients, and providing support to families, through targeted case management activities. The Children’s Mental Health Case Manager is directly responsible to the Supervisor of Child Outreach Services. Regularly scheduled supervision is provided as well as consultation and assistance necessary to accomplish the work. This position requires the ability to work with considerable independence and sound judgment, willingness and ability to utilize supervision, and commitment to working with individuals whose needs may be challenging to meet.

This position is classified non-exempt under the Fair Labor Standards Act.

Major Duties and Responsibilities:

Provides face-to-face in-home services including securing and monitoring other treatment services to children, adolescents and their families who are referred by the CSB staff, the Director, or through the Family Assessment & Planning Team (FAPT).

Provides targeted case management through linking the individual directly to services, advocating on behalf of the client, coordinating services, enhancing community integration, and making collateral contacts as appropriate;

Assesses, secures, monitors, and coordinates multiple services according to client’s needs;

Provides support to clients and families during times of crisis, and links clients to appropriate crisis stabilization services;

Provides educational or training activities as appropriate to parents of assigned cases;

Serves as resource service to agency staff as to community services available to children and their families;

Work closely with FAPT team and CSA office staff and provide case management services being referred to them, providing IFSPs and other necessary paperwork;

Assures compliance with agency policy, confidentiality, clients rights, licensure regulations and Medicaid regulations as applicable;

Meets agency standards for staff productivity and same-day documentation standards;

Participates in team meetings;

Maintains effective relationships with coworkers and customers based on courtesy, compassion and respect; insures that staff protect carefully the confidentiality of clients;

Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service;

Demonstrates a desire and willingness to continue growing and learning professionally, as evidenced by participation in appropriate workshops, seminars, and conferences;

Is responsible for other duties as assigned, consistent with Board policies and procedures and with program and client needs.

Required Knowledge, Skills and Abilities:

This position requires a thorough knowledge of principles, practices and methods of mental health counseling and case management; ability to work effectively with clients, co-workers and service providers from the community; knowledge of crisis intervention and emergency techniques; thorough knowledge of child development and knowledge of child-serving community agencies such as school systems, social services, and public health; ability to teach parenting skills; knowledge of and adherence to basic ethics appropriate for the helping relationship; the ability to communicate effectively, both verbally and in writing; and demonstrated good judgment and creativity is a must.

Additional Requirement:

Possession of a current, valid Virginia driver’s license and acceptable driving record.

Minimum Education and Experience:

Graduation from an accredited college or university with a bachelor’s degree in human services. Direct treatment and/or case management experience in which the primary populations served were children, adolescents and families is preferred, or any equivalent combination of education and experience which provides the required knowledge, skills and abilities.

Other Information:

Equipment: Telephone, copy machine, vehicle, PC, word processing software, cell phone

Work Environment: General office environment with normal lighting levels, temperature, air quality, ventilation and noise levels. Community settings, facilities, individual’s homes with environment as determined by occupant.

Work Location: 1241 North Main Street, Harrisonburg; individuals’ homes, facilities, and/or community settings.

Work Hazards: Minimal hazards associated with rehabilitation programs.

Work Schedule: Monday through Friday, regular office hours; some evening hours required as scheduled. Additional hours as needed to perform job requirements.

Infant-Toddler Developmental Professional

Full-time, salaried position to provide services to infant and toddlers with developmental delays or disabilities in the ITC (Infant and Toddler Connection) program. Opportunity to work with a team of professionals in the child’s natural environment. Requires diagnostic and evaluative skills, knowledge of child development and intellectual disability; ability to work effectively with families from diverse backgrounds; and ability to provide services within complex regulations associated with Part C services. Bachelor’s degree and certification in child development, early childhood special education, early childhood education, nursing or related field required.

Adult Mental Health Case Manager

HRCSB is looking for a compassionate community based case manager to work with adults diagnosed with serious mental illness and co-occurring developmental disabilities or substance use. The position is responsible for accessing, linking to and monitoring services and resources for adults in community recovery services. The position requires extensive knowledge of a wide range of individual service approaches and resources for individuals with serious and persistent mental illness; skills in delivering services and crisis interventions and ability to work cooperatively and effectively with individuals. Graduation from an accredited college or university with a bachelor’s degree is required; additional education and/or experience in a mental health, developmental disabilities, or substance abuse setting is preferred.

Lead Residential Advisor

HRCSB is looking for an organized individual to work in our residential setting as a Lead Residential Advisor. Primary responsibility is providing program assistance to Residential Site Coordinator and office administration for the residential site. Tasks could include responsibility for assigned reports, calling in medication refills, and managing the schedule book. Additionally, individual will provide direct services to individuals with mental illness including training and support in daily living skills, household management skills, supportive and/or education counseling, client goal-setting, progress evaluation, and activities to promote community integration. Schedule is primarily daytime Monday- Friday, but individual must be willing to work flexible schedules as needed for the program. Individual must have graduated from an accredited college or university with a bachelor’s degree in human services or a related specialty plus one year of experience in a mental health or substance abuse setting. Past experience with office administration duties is preferred.

Mental Health Skills-builder Worker

We are currently seeking a full time, self-motivated mental health skill builder to work individually with consumers diagnosed with a serious and persistent mental illness in community based settings. This position works to coach individuals in skills needed to live meaningful lives in the community and work toward recovery. Services may include budgeting, community integration, coaching on ADL’s, monitoring and accessing health and wellness resources, medication monitoring and management. We are looking for someone with knowledge of serious mental illness, ability to work effectively on a team, skill in providing recovery-oriented supports, and skills in documentation and time management. Current valid Virginia driver’s license required. Graduation from an accredited college or university with a bachelor’s degree in human services or a related specialty. Must meet qualifications for QMHP-E or QMHP-A certification. This is a full-time, salaried position with benefits.

Medical Records/Clerical Support Specialist

Salaried position to perform a variety of moderately complex medical records and clerical tasks. Technical knowledge of applicable legal requirements, confidentiality, laws, regulations and standards is required. Position requires exceptional customer service and interpersonal skills, ability to operate multiline telephone system, and excellent computer/EHR skills. Applicant must be able to interact positively with consumers and staff and be a team member, as well as be detailed-oriented, organized, and dependable. Two years progressively responsible experience in relevant administrative/clerical support work with demonstrated Medical Records experience. General knowledge of behavioral health field and electronic health records is preferred.

Permanent Supportive Housing – Housing Specialist

General Statement of Duties:

Provides oversight to agency’s Permanent Supportive Housing (PSH) program.  The position will work collaboratively with Harrisonburg Rockingham Housing Authority (HRHA) to identify and assist individuals in accessing Mainstream Housing Vouchers and Permanent Supportive Housing vouchers through the Department of Behavioral Health and Developmental Services. In addition, this position is responsible for forming relationships with other community partners who are also addressing homelessness in the Harrisonburg-Rockingham Community and developing relationships with local landlords to provide affordable housing opportunities for individuals living in the Harrisonburg-Rockingham community.  The position is responsible for outreach and enrollment of participants into the PSH program and on-going monitoring of participants’ involvement and adherence to the PSH program policy and procedures. The position is responsible for tracking and submitting required data to Department of Behavioral Health and Developmental Services (DBHDS). The position involves some contact with associates in human service organizations, state and local government, professional organizations, and community advocacy groups. The Housing Specialist is directly accountable to the Coordinator of Recovery and Housing Transitional Services.

Persons in this class are classified non-exempt under the Fair Labor Standards Act.

Major Essential Functions:

Outreaches and enrolls participants into the PSH program in collaboration with Harrisonburg Rockingham Housing Authority;

Actively forms relationships with local landlords to secure affordable housing for participants;

Completes all necessary documentation for participants involvement in PSH program, included but not limited to, housing needs assessment, prioritization checklist, individualized service plans, contact notes,

Collaborates and coordinates with other agency departments to help address housing needs of PSH participants;

Performs reviews of the rental assistance and tenant rent amounts on an annual basis or when participant experiences a change in income or household composition;

Meets monthly with PSH participants to review housing needs and as needed make referrals to other supportive services;

Participates in community meetings, coalitions, etc focused on homelessness and affordable housing;

Conducts annual apartment inspections to ensure the housing meets HUD Quality Standards for PSH participants;

In collaboration with Coordinator of Recovery and Housing Transitional Services, completes all necessary data collection and submission responsibilities associated with PSH funding;

Participates in treatment team meetings for PSH participants as appropriate;

In collaboration with the Coordinator of Recovery and Housing Transitional Services ensures the program is adhering to housing first principles and the permanent supportive housing model.

Makes effective use of available technology, including computers, e-mail, voice mail, and electronic health record;

Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect;

Perform other duties as agency needs require.

Required Knowledge, Skills, and Abilities:

Knowledge of mental health, substance abuse, intellectual disability concepts, especially as it relates to housing needs for adults with serious and persistent mental illness; strong skills in community networking; ability to establish goals; ability to work cooperatively and effectively with other individuals and organizations; demonstrated effective communication skills; demonstrated good judgment and conflict resolution skills; ability to assume appropriate initiative. Computer literacy and word processing skills required.

 Minimum Education and Experience:

Bachelor’s Degree in human services OR any equivalent combination of education and experience which provides the required knowledge, skills and abilities.

 Other Information:

Work Equipment: Smart Phone, calculator, computer and related software.

Work Environment: General office environment with normal lighting levels, temperature, air quality, ventilation and noise levels.

Work Location: 1241 N. Main St. office and other community sites as necessary.

Work Hazards: Standard hazards associated with a mental health treatment environment. Standard hazards associated with human service residential environment including hazards associated with problem behaviors. Use of universal precautions required.

 Work Schedule: Monday through Friday, regular office hours; additional hours as needed to perform job requirements.

Arbor House Procurement Tech

Part-time, hourly position, 12 to 15 hours weekly, to support the CSB Crisis Stabilization Unit. This position is responsible for maintaining adequate office supplies, household supplies and grocery shop for the Arbor House residential program, as well as planning basic meals and menus to best utilize available food resources. Must have skills in making cost comparisons and making fiscally responsible decisions; food prep knowledge and strong organizational skills a plus. Experience working in a mental health setting is a plus. Valid Virginia driver’s license required.

CSU Specialist

Arbor House, HRCSB Crisis Stabilization Unit, has a full-time staff vacancy and is seeking a motivated, energetic, mental health professional to join our interdisciplinary team. Team-first dynamics and a person-centered approach to serving others make Arbor House a dynamic, stimulating, and fulfilling work place. Responsibilities may include: leading/co-leading groups, admitting individuals to/discharging individual from program, one-to-one supportive counseling sessions, and ensuring a physically and emotionally safe environment for those experiencing a psychiatric crisis. Shifts include daytime as well as evening hours. Must meet eligibility for QMHP-E. This position can also be filled by licensed eligible type. We will provide supervision towards licensure. Valid driver’s license required.