Permanent Supportive Housing Service Coordination Specialist

/in /by

General Statement of Duties:

This position performs a key role in assisting individuals with serious mental illness and possibly co-occurring substance use disorders, and/or physical disabilities who have experienced chronic homelessness. The position focuses on helping enrolled individuals of the Permanent Supportive Housing (PSH) program to achieve stability and improve their quality of life by providing support and connecting them to necessary services.

The Service Coordination Specialist is directly accountable to the PSH Supervisor.

Persons in this class are classified non-exempt under the Fair Labor Standards Act.

Major Essential Functions:

Conduct assessments to determine individual needs and goals.

Develop and implement individual service plans, regularly assessing progress.

Provide ongoing support to individuals to help them maintain housing stability.

Assist participants with activities of daily living, such as budgeting, setting up appointments, transportation to food banks and health care appointments, and accessing healthcare.

Link participant with appropriate community-based services including mental health, substance use treatment, medical care, employment services, and legal assistance.

Serve as the primary point of contact for individual housing staff and service providers.

Monitor and ensure participant is connected to necessary services and advocate on their behalf when needed.

Address immediate concerns, such as eviction threats or personal crises, and respond to emergency situations

Supporting clients and PSH team with move-in and move-out process.

Provide or facilitate access to immediate support services in times of crisis.

Advocate on behalf of clients to access benefits, resources or legal protections.

Documentation and reporting: Maintain accurate and up-to-date client records in compliance with program and agency requirements, and confidentiality regulations. Completes all necessary documentation for participant’s involvement in PSH program, included but not limited to, housing stabilization plan, individualized service plan, and contact notes.

Track progress towards goals and document service delivery.

Work closely with other PSH team members and support service providers to ensure comprehensive care. Serves as a back up to PSH Case Manager and Housing Specialists to ensure service continuity

Will be trained and certified as an SSI/SSDI Outreach, Access, and Recovery (SOAR) specialist.

Conducts annual apartment inspections to ensure the housing meets Housing and Urban Development (HUD) Quality Standards for PSH participants.

Demonstrates a desire and willingness to continue growing and learning professionally, as evidenced by participation in appropriate workshops, seminars, and conferences.

Participates in treatment team meetings for PSH participants as appropriate.

In collaboration with the PSH Supervisor, ensures the program is adhering to housing first principles and the permanent supportive housing model.

Use Evidence Based Practices such as Motivational Interviewing, Harm Reduction and Trauma Informed Care in provision of services.

Make effective use of available technology, including computers, e-mail, voice mail, and electronic health records.

Maintain effective relationships with co-workers and customers based on courtesy, compassion, and respect.

Perform other duties as agency needs require.

Required Knowledge, Skills, and Abilities:

Knowledge of community resources and housing-first models. Ability to work with diverse populations, including individuals with mental health and substance use issues. Strong communication, problem-solving and crisis management skills. Ability to maintain confidentiality and handle sensitive information. Experience in case management, social services and/or supportive housing is preferred. Basic computer literacy and word processing skills required. Must be able to lift up to 25 pounds and navigate stairs.

Additional Requirement:

Possession of a valid Virginia driver’s license, acceptable driving record, and current ability and willingness to transport clients in an agency vehicle.

Willing to be trained in Mandt, Medication Administration, CPR Certification, First Aid Certification.

Able to be certified as a Qualified Mental Health Case Manager.

Minimum Education and Experience:

Bachelor’s degree in human services/related specialty OR any equivalent combination of education and experience which provides the required knowledge, skills and abilities.

Other Information:

Work Equipment: Smart Phone, calculator, computer and related software.

Work Environment: General office environment with normal lighting levels, temperature, air quality, ventilation and noise levels. Community settings and client housing.

Work Location: 1241 N. Main St. office and other community sites as necessary.

Work Hazards: Standard hazards associated with a mental health treatment environment. Standard hazards associated with human service residential environment including hazards associated with problem behaviors. Use of universal precautions required.

 Work Schedule: Monday through Friday, regular office hours (8am-5pm); additional hours as needed to perform job requirements. Regular and reliable attendance is required.

ACT Program Assistant

/in /by

Major Essential Functions:

  • Provides administrative support to the entire ACT Team, with intensive support to the Team Leader, and Psychiatric Care Provider.
  • Schedules appointments for Care Provider and nursing staff.
  • Utilizes a multi-line phone system to answer incoming ACT calls in a prompt, helpful, and professional manner; appropriately directs calls and assists with ensuring urgent needs; develops knowledge of consumers in order to best meet their needs and route their calls.
  • Maintains client records and follows established guidelines for:  filing and retrieving documents, transferring medical records within the HRCSB, ensuring current documents are stocked and available for staff utilization, and protecting the confidentiality/security of client records.
  • Orients new employees to office protocol and procedures.
  • Assists staff in problem solving issues with office equipment, including computers, software, printers, etc.
  • Distributes program, courier, and US mail, bulletins, memos, and notices in a timely fashion.
  • Reviews expenditures for accuracy and conformance with established guidelines/standards (a high degree of accuracy and attention to detail is required).
  • Researches concerns and reports discrepancies to supervisor.
  • Prepares payment vouchers and processes invoices for payment.
  • Implements and maintains new tracking mechanisms upon request and prepares daily, weekly, monthly, and quarterly reports for Team Leader on multiple data elements, e.g. pharmacy, monthly breakdown of expenditures by funding type, etc.  Tracks ACT data using a DBHDS database and submits reports by deadlines.
  • Assists with maintaining resource information, updating Consumer List, and keeping information current and available to staff in the ACT folder.
  • Serves as the program’s liaison by partnering with other departments and outside vendors to a) provide program-related information/reports, b) keep equipment functional and available, and c) resolve issues that may ACT program performance and collaborate with client payees regarding mailing arrangements for transient clients.
  • Undertakes responsibility for special projects and assists with organizing team events.
  • Organizes, maintains, and adjusts complex file system in order to provide ready access to information and to produce unscheduled reports when needed.
  • Assists with service authorizations via faxing and following up.
  • Maintains the ACT database.
  • Performs other related duties as requested or assigned. Makes effective use of available technology, including computers, e-mail, voicemail and electronic health record.
  • Performs other duties as agency needs require.

Required Knowledge, Skills, and Abilities:

  • Strong organizational skills and attention to detail, ability to assume appropriate initiative and set and meet goals.
  • Ability to work cooperatively and effectively with other individuals and organizations.
  • Demonstrated effective communication skills, good judgement and conflict resolution skills.
  • Computer literacy and word processing skills required,
  • The ability to create spreadsheets and previous experience with data collection platforms a plus.
  • Knowledge of mental health, substance abuse, intellectual disability concepts, and basic understanding of practices such as Housing First, Motivational Interviewing, Harm Reduction and Trauma Informed Care is a plus.

Other Requirements:

  • Valid Drivers’ License with acceptable record.
  • Background check with favorable results.

Work Equipment: Smart Phone, calculator, computer and related software, multi fax/copier/printer/scanner machine, vehicle.

Work Environment: General office environment with normal lighting levels, temperature, air quality, ventilation and noise levels.

Work Location: 1241 N. Main St. office and other community sites as necessary.

Work Hazards: Standard hazards associated with a mental health treatment environment. Standard hazards associated with human service residential environment including hazards associated with problem behaviors. Use of universal precautions required.

Work Schedule: Monday through Friday, regular office hours; additional hours as needed to perform job requirements. Regular and reliable attendance is required.

HIPAA Access Level 2:  Complete access to protected health information (PHI), limited to the minimum necessary, to fulfill agency management responsibilities (e.g., management of risk, quality, accountability, compliance, programs/services, etc.). Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

HRCSB is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb.org.

 

Accounting Specialist

/in /by

The Harrisonburg-Rockingham Community Services Board (HRCSB) has an immediate need for an Accounting Specialist. Established in 1972, HRCSB is quasi-governmental agency that specializes in the treatment of behavioral health and developmental disabilities. The ideal candidate will have thorough knowledge of accounting, accounts payable and accounts receivable practices and procedures; thorough technical knowledge of accounting practices; ability to communicate effectively orally and in writing; exceptional interpersonal skills to obtain and clarify information; and obtain the cooperation of others within and outside of the agency. This position reports to HRCSB Accounting Manager or CFO.

Read more

ACT Peer Recovery Specialist

/in /by

Major Essential Functions:

  • Assists in the development, implementation, and maintenance of ACT team services.
  • Collaborates with other members of ACT Team to provide comprehensive mental health and supportive services to clients.
  • Participates in daily ACT treatment team meetings to discuss client treatment goal and needs.
  • Models and coaches recovery behavior and skills for identified caseload of clients.
  • Supports clients in locating, and applying for, employment opportunities, educational programs, and housing as appropriate.
  • Provides goal directed interventions that provide skill development to individuals who have serious and persistent mental illness so that they can reside independently in their communities in the least restrictive environment. Interventions may include: helping consumers acquire basic skills in symptom management and adherence to psychiatric treatment plans; assisting consumers in developing medication adherence skills; helping consumers acquire basic functional skills and appropriate behavior related to the individual’s health and safety; helping consumers with individualized training in development and appropriate use of social skills and personal support system; and assisting consumers with skill development for improved personal hygiene, food preparation, and money management;
  • Performs assessments, determines client service needs, and develops treatment/service in coordination with ACT team.
  • Provides support to clients and families during times of crisis and assists in linking clients to appropriate crisis stabilization services.
  • Links clients to appropriate substance use disorder recovery services in the community as appropriate (i.e. AA, NA) and other natural supports.
  • Refers clients at risk for HIV infection, AIDS, TB, hepatitis, and STDs and other health concerns to appropriate agencies for testing and treatment.
  • Collaborates and liaisons with law enforcement officers, local hospitals, medical providers, and others in the planning, provision, and evaluation of these services.
  • Produces client related service records and maintains accurate and up-to-date documentation consistent with agency policies and procedures. Maintains detailed documentation that is commensurate with requirements for Medicaid reimbursement and licensure regulations.
  • Receives regular individual guidance and supervision from Peer Program Coordinator, as well as the ACT Supervisor.
  • Makes effective use of available technology, including, but not limited to, voice mail, e-mail, electronic medical record system, and other computer resources.
  • Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect.
  • Maintains a current level of knowledge regarding substance use and mental health disorders and available resources.
  • Assures compliance with Agency policy, client rights, and confidentiality.
  • Performs other duties as assigned consistent with established operational policies and procedures of the Harrisonburg-Rockingham Community Services Board.

 

Required Knowledge, Skills, and Abilities:

  • Personal lived experience with mental illness and/or substance use disorder and treatment.
  • Demonstrated awareness of ethical boundaries and human rights guidelines as they pertain to treatment and community services.
  • Understanding of the recovery model as it pertains to mental illness and substance use symptoms and disorders.
  • General knowledge of various mental illness and substance use symptoms and disorders.
  • Principles of record keeping, and documentation as required.
  • Basic ethics appropriate to a helping relationship and understanding of confidentiality requirements.
  • General knowledge of community resources.
  • Skills in behavior management.
  • Skills in providing ongoing support as needed to promote ability to live independently and participate in the community.
  • Good interpersonal communication.
  • Demonstrated ability to communicate clearly and concisely (written and oral);
  • Shows good judgement.
  • Allows an individual with a disability to assume appropriate degree of responsibility for themselves.

Additional Requirements:

  • Possession of a current valid driver’s license and acceptable driving record.
  • Mandt Training
  • First Aid/CPR training
  • Medication Administration certification.
  • Favorable background check results.

Minimum Education and Experience:

Peer Certification or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.  Must become a Certified and Registered Peer Recovery Specialist within 9 months of start date. One year of experience with SMI/SUD population is preferred but at least some amount of experience required. High school diploma required; some college experience preferred but not necessary.

Other Information:

Equipment: Telephone, copy machine, agency and/or personal vehicle, agency laptop, word processing, agency cellular phone, EHR software.

Work Environment: Community settings (homes, workplaces, shelters, streets) with highly variable work environments. General office environment with normal lighting, temperature, air quality, ventilation and noise levels. Vehicle.

Work Location: 1241 North Main Street, Harrisonburg VA 22802; variety of community settings, mostly within Harrisonburg and Rockingham County.

Work Hazards: Hazards associated with working in variety of community situations, the characteristics of which may be difficult to predict. Hazards associated with working alone in community settings.

Work Schedule: ACT is a 24-hour program and flexibility is required in order to meet and respond to coverage needs and individual residents’ needs. Shifts will vary to meet the needs of the program.  Full-time employees are required to work 40 Hours each week.  Monday through Friday- day and/or evening shifts. Weekends and Holidays- evening shifts on a rotating basis with ACT team members. Overnight and weekend on-call on a rotating basis with ACT team members. Regular and reliable attendance is required.

HIPAA Access Level 2:  Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

HRCSB is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb.org.

Assertive Community Treatment Supervisor

/in , /by

General Statement of Duties:

To ensure the ongoing operation of Assertive Community Treatment (ACT) services, supporting individuals with serious and persistent mental illness in a recovery-oriented environment. The position provides clinical and administrative supervision for professional staff positions and ensures that services are in conformity with State Licensure and Medicaid regulations.  The incumbent in this position is responsible for the coordination, implementation, and maintenance of ACT services. This position oversees all operations for ACT, including coordination of coverage of direct services. As part of the operational duties of ACT, this position may require occasional evening/weekend or holiday duties as needed.

The position is supervised by the Director of Community Mental Health Services. Regularly scheduled supervision is both provided and received, as well as ongoing consultation and assistance necessary to accomplish the goals of ACT. Incumbents in this position should have demonstrated capabilities and initiative in serving individual clients and program design and implementation.  Job duties require the ability to act independently, make decisions, interpret policies and procedures, consult and collaborate with other staff members, maintain client and personnel confidentiality, and provide leadership in the delivery of services to clients of the Board.

Major Duties and Responsibilities:

  • Ensures ACT services follow all regulations as identified by DBHDS and DMAS. Establishes and maintains fidelity to the ACT model as identified in the Tool for the Measurement of Assertive Community Treatment (TMACT);
  • Provides consultation and oversight to the development of new programs utilizing the ACT model at HRCSB;
  • Represents HRCSB in all ACT related meetings with other agencies or state entities;
  • Provides direct supervision to ACT staff, including the provision of clinical and procedural guidance.  This includes the establishment and monitoring of performance objectives and performance appraisals;
  • In coordination with other agency staff, develops and maintains protocols or admission policies regarding the admission and referral of individuals requesting services from the agency. Will participate as a team member in screening and triaging services requests;
  • Monitors the provision of services, utilization, revenue and disbursements, and adherence to agency policy in consultation with Director;
  • Provides direct clinical services to clients with severe and persistent mental illness;
  • Oversees staff scheduling to ensure that sufficient resources are in place to meet program or department demands, including ACT Team and coordination with Crisis Services. This would include monitoring attendance and punctuality of program staff;
  • Conducts daily team meetings in accordance with regulations to include the effective communication of protocols and changes, agency expectations, staffing issues;
  • Participates in the recruitment and selection process of staff directly supervised by this position, including screening and interviewing of applicants and making hiring recommendations in consultation with Director;
  • Monitors clinical documentation to ensure quality documentation standards and to assign clinical follow-up as appropriate;
  • Implements continuity of care procedures and coordinates the provision of ongoing services in observance with applicable agency initiatives;
  • Participates in statewide ACT and CSB training conferences to maintain the most updated knowledge related to the ACT functions and agency/community services;
  • Assists in data collection and program research projects as necessary;
  • Maintains relationships with community partners including law enforcement and hospitals to ensure continuity of care for clients;
  • Collaborates closely with other agency staff for the purpose of services facilitation and developing efficient procedures for getting new clients into services;
  • Participates in regular meetings with agency personnel as indicated to coordinate cases, services, and outcomes as a means of enhancing the provision of services;
  • Produces client related service records and maintains accurate and up-to-date documentation consistent with agency policies and procedures;
  • Performs other duties as assigned by supervisor which are consistent with the position and in compliance with agency policies and procedures.
  • Conducts meetings for the purpose of coordinating services to individuals discharged from state psychiatric facilities to this community;
  • Establishes and maintains relationships with other community agencies, advocacy groups and service providers;
  • Maintains and assures that staff of the program maintain effective working relationships with coworkers and customers based on courtesy, compassion and respect; insures that staff protect carefully the confidentiality of clients;
  • Demonstrates a desire and willingness to continue growing and learning professionally, as evidenced by participation in appropriate workshops, seminars, and conferences;
  • Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service;
  • Performs other related duties as assigned that are consistent with the mission of the Harrisonburg-Rockingham Community Services Board;
  • Regular and reliable work attendance is required.

Required Knowledge, Skills and Abilities:

Considerable knowledge of adult and geriatric psychology in mental health and substance use disorder areas; of primary models for treatment of individuals having these problems; of appropriate methodologies for assessing psychopathology; and, of crisis intervention theory and techniques, and their application to individuals in crisis.  Working knowledge of community systems and resources; and, inter-agency collaborating.  Knowledge of or experience with ACT model of treatment. Supervision experience preferred.

Minimum Education and Experience:

Graduation from an accredited college or university with a masters degree in human services plus 3 years of experience in a mental health,  developmental disorders or substance abuse setting or a related human services field; or any equivalent combination of education and experience which provides the required knowledge, skills and abilities. Professional licensure or Licensed Eligible required.

Occupational Therapist—Infant and Toddler Connection (hourly, part-time)

/in /by

General Statement of Duties:

To provide direct client services through the Early Intervention program. Services are provided to infants and toddlers with developmental delays or disabilities and their families. The ITC Occupational Therapist works under the supervision of the Local System Manager. This position requires considerable independence and autonomy in day-to-day decision-making about service delivery; requires expertise in gross motor and fine motor development, special education, early childhood development, developmental delay, and/or intellectual disability; and ability to work effectively with parents and infants, work cooperatively with staff from other agencies, and work as part of a team are essential.

This position is classified exempt under the Fair Labor Standards Act.

Major Duties and Responsibilities:

Evaluates and assesses infants and toddlers for gross/fine motor delays and sensory processing:

Evaluates and assesses infants and toddlers for adaptive equipment/assistive technology needs;

Provides direct occupational therapy services to ITC clients;

Participates in multidisciplinary assessments and team meetings for individual children;

Maintains effective relationships with co-workers, children, and families based on courtesy, compassion, and respect;

Participates in staff development activities as required;

Participates in staff meetings and team development;

Adheres to regulations and standards established by or for compliance with human rights regulations, agency licensure requirements, Part C requirements for early intervention services, confidentiality statutes, third party payor rules, professional code of ethics, etc.;

Exhibits excellent customer service, including promptly returning phone calls, use of Credible, voice mail, e-mail, etc.;

Completes clinical and/or administrative documentation as specified by or within CSB standards, payor requirements, Medicaid regulations, professional standards, etc.;

Meets agency standards for staff productivity;

Adjusts work hours to meet agency needs;

May provide clinical supervision to students or volunteers;

Performs other duties as assigned, consistent with established operational policies and procedures.

Required Knowledge, Skills, and Abilities

Excellent diagnostic and evaluative skills in the areas of infant and toddler gross motor and fine motor development and adaptive equipment needs; thorough knowledge of the principles of child development, developmental delay, and disabilities; good interpersonal skills with the ability to teach and to communicate clearly and effectively, both verbally and in writing; ability to work effectively with persons from a wide variety of educational and socioeconomic backgrounds who may vary markedly in their understanding of infant development; exhibits consistently good judgment and a high level of independence and initiative; ability to work effectively as a team member and with other community agencies; basic computer literacy and word processing skills required.

Additional Requirement

possession of a current, valid driver’s license and acceptable driving record.

 Minimum Education and Experience

Graduation from an accredited college or university with a Master’s degree in Occupational Therapy and current licensure to practice Occupational Therapy in Virginia.  Staff member is responsible for submitting proof of license renewal to the Human Resources office.  Experience with infants and toddlers is very desirable.

Other Information:

Equipment:  Telephone, vehicle, PC, word processing program

Work Environment:  Facilities, community settings, and individuals’ homes.

Work Hazards:  Standard hazards associated with general day-to-day community activities.

Work Schedule:  Monday through Friday, regular office hours; Some evening and weekend hours required as scheduled. Additional hours as needed to perform job requirements.  Regular attendance is required.

 

Accounting Manager

/in /by

General Statement of Duties:

Provides leadership and oversight to agency’s accounting, accounts payable, representative payee, and payroll staff and processes. Prepares and maintains financial records to track the organization’s assets, liabilities, and revenue activities. Performs accounting duties in accordance with policies and procedures that include collecting, processing, entering, posting, verifying, reconciling, and reporting functions. Overseas and provides direction to the accounts payable processes, representative payee, and payroll processes. Will serve as back up as needed for duties completed by team members. The position requires the ability to effectively communicate with others, manage a variety of tasks and be able to help team members meet deadlines in a timely manner.  In addition, the position requires exceptional attention to detail, strong spreadsheet and financial software skills, the capacity for handling a high-volume workflow that may involve competing demands, and the ability to adapt to new work procedures as well as maintaining confidentiality. This position reports to the Chief Financial Officer.

This position is classified as Exempt under the provision of the Fair Labor Standards Act.

 

Major Essential Functions:

  • Provides leadership and oversight to the accounting, accounts payable, representative payee, payroll processes and staff. Directly supervises accounting, accounts payable, representative payee, and payroll staff; directs day-to-day functions related to accounting, accounts payable, representative payee and payroll.
  • In collaboration with CFO, we make recommendations for hire for accounting, accounts payable, representative payee and payroll staff.
  • Provides oversight and staff supervision for activities associated with general ledger, accounts payable, payroll and internal controls.
  • In consultation with CFO, interprets, implements and assesses staff compliance with related Board policies and procedures. Designs, develops, coordinates, and maintains implementation of new and/or modified accounting/recording policies and procedures.
    • Provides support to Staff Accountant in preparing journal entries for month-end closing as assigned based on the closing schedule and performs duty in the absence of Staff Accountants.
    • Oversee the process of reconciliation of AR Activity in Credible to the general ledger in ERP software completed by Staff Accountant. Revenue export from Credible to posting in Munis. Perform duties in the absence of Staff Accountants.
    • In collaboration with Staff Accountants, maintain schedules and supporting documentation for all asset and liability accounts. Other team members provide aging reports for AR and AP, payroll liabilities, and other process areas. All general ledger reconciliations are reviewed by CFO during closing.
  • Monitors and, as needed, prepare reimbursement requests for services provided under grant reimbursement status.
  • Supervises payroll process and coordinates payroll direct deposit. Reviews payroll maintenance entries and adjustments. Reviews preliminary payroll register and oversees necessary adjustments. Reconciles and prepares quarterly federal payroll taxes filing and required year-end filings.
  • Oversee and supports Staff Accountants in reconciling remittance spreadsheets and adjustments entries for health and dental insurance plans, VRS, disability insurance, COBRA premiums, etc. Reconciles balance sheet accounts.
  • Serves as primary backup to the Staff Accountants and can complete payroll independently.
  • Liaison between Human Resources and Staff Accountants for Munis system issues and payroll discrepancies.
  • Is a key member in orientation and training for payroll position and general ledger activities.
    • In coordination with the Staff Accountants, is responsible for coordinating and/or completing monthly checklist of items for CFO’s review and sign off.
  • Maintains confidentiality of financial and payroll data within the agency and especially within the finance team.
    • Understanding of ERP system, reporting and aids other team members as needed.
    • Works with team members to timely follow up and resolution of account discrepancies or issues identified as it relates to general ledger, cash accounts, payments, or payroll.
  • Reviews transactions are coded to the correct GL account (object) and department (Org), and/or program.
  • Manages the appropriate timing of payments to vendors, employees, clients and various payroll withholdings.
  • Maintains various checking accounts and oversees preparation of payments in accordance with policy. Make bank deposits and/or logging in mail receipts as needed.
  • Review invoice items to be paid and reconcile to checks prepared.
  • Oversee the reporting deadlines for tax filings are met including preparation of W-2’s.
  • Provides ad-hoc reporting at the request of CFO and/or Leadership Team.
  • Maintains and supports internal controls for all financials as identified.
  • Completes time sensitive tasks in the CFO’s absence.
  • Serves as the primary backup for Staff Accountants, and representative payee staff.
  • Assists with annual audit preparation as needed.
  • Maintains effective relationships with co-workers and clients based on courtesy, compassion, and respect.
  • Is responsible for other duties as assigned, consistent with established Board policy and procedures.

 

Required Knowledge, Skills and Abilities:

  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Knowledge of general financial accounting and cost accounting.
  • Understanding of and the ability to adhere to generally accepted accounting principles (GAAP).
  • Proficient with Microsoft Office Suite or similar software, and ERP software-Dynamics preferred, but not required.
  • Works independently, but coordinate responsibilities and assignments with the work of others as needed; seeks and use supervision appropriately
  • Makes decisions and initiate action based on established policies and procedures.

 

Minimum Educational Experience:

Bachelor’s degree in business related field required (Accounting, Finance, Economics, etc); at least three years of related experience required, preferable if candidate has supervisory experience OR any equivalent combination of experience or training which provides required knowledge, skills, and abilities.

 

Other Information:

Equipment: PC and designated software, adding machine/calculator, copy machine, fax machine, printer, document scanner, and telephone system.

Work Environment: General office environment with normal lighting levels, temperature ranges, air quality, ventilation, and noise levels.

Work Location: 1241 North Main Street Campus, Harrisonburg, VA

Work Hazards: Some hazard associated with repetitive motion necessary for data

entry/typing; standard hazards associated with human services environment.

Work Schedule: Monday – Friday between 8am – 5pm; additional hours as needed to perform job requirements.  Regular attendance is required.  This position is required to take at least five consecutive days of leave each year.

HIPAA Access Level 3:  Read-only access to protected health information (PHI), limited to minimum necessary, and full read/write access to demographic and financial information, limited to the minimum necessary, for all clients as part of staff provision of support services in agency health care operations.  Staff at Level 3 are allowed to seek out client PHI as necessary to perform assigned duties, but are expected to exercise due precautions to avoid exposure to PHI which is not necessary to perform these assigned duties.  Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

Munis (ERP) Administrator

/in /by

General Statement of Duties:

Incumbent is the administrator and subject matter expert of the Munis Enterprise Resource Planning (ERP) system. The primary responsibility of this position is the development and support of the Munis Human Resource/Financial Information System in addition to other systems utilized for HR/Financial data and communications. Incumbent serves as the technical point-of-contact for functional areas and assists subject matter experts with ensuring data integrity, system operation and changes, report writing and analyzing work flows for process improvement opportunities. Position will work with directors, IT Department, functional team members, and end users to understand system function, improve processes and leverage the return on technological capabilities to meet current and future business needs. The Munis (ERP) Administrator maintains an overall understanding of system architecture and a systems orientation for the department.  The agency’s system is a vendor-supported system, and the Munis (ERP) Administrator serves as the primary point of contact with the vendor.

The incumbent reports to the Administrative Services Director and receives general supervision.  The incumbent is expected to demonstrate initiative and exercise sound judgement, referring final recommendations for system changes to supervisor and other relevant stakeholders for approval.  Responsibilities will include determining system architecture and permissions, developing written procedures, prioritization of multiple work duties and providing support and guidance to end users. Work includes ad hoc problem solving and input to processes to increase system efficiency.  In carrying out position duties, he/she performs in accordance with applicable professional ethics and established policies, especially as regards confidentiality of employee and/or financial data and customer satisfaction and good time management skills.

Persons in this position are classified Exempt under the Fair Labor Standards Act.

Distinguishing Features of Work:

  • The primary goal of the position is to be the subject matter expert and primary administrator of the Munis ERP system. This will include coordinating accounts and permissions, updates and workflows, and any other changes needed by Financial, Human Resource or agency management. It is a service-oriented position, providing access and assistance, or reports and solutions, as needed. The incumbent has knowledge both of Munis system functionality but also of agency Finance, HR and related functions, including its related programs Employee Access and Time and Attendance.

MAJOR DUTIES:

  • Maintains working knowledge of HRIS/Financial architecture and capabilities and works to enhance the understanding of capabilities with stakeholders.
  • Understands HR and Fiscal functional processes and leverages the system to support and promote process efficiency and quality of HR, payroll, general ledger and other inter-related functions and solve operational needs.  This involves independently identifying and analyzing issues and opportunities, applying knowledge of system design to consider constraints and impacts/consequences, testing possible resolutions, and developing process/customer service recommendations.
  • Provides end user support with focus on customer service and, provides basic training in system, as needed.
  • Partners with supervisor, Executive Director, Finance, HR and IT Managers to design and implement solutions.
  • Develops technical solutions for new mandated reporting to ensure agency compliance.
  • Provides production support for the system including, but not limited to, researching and resolving problems, troubleshooting unexpected results or process flaws.
  • Performs system maintenance in collaboration with the IT department to include the review, testing and implementation of system upgrades or patches. Collaborates with IT, vendor and/or functional staff to coordinate application of upgrade or fix.
  • Works with HR staff and/or Payroll/Accounting to maintain system tables and master level set ups.
  • Serves as report lead: maintains familiarity with reports existing in the software package, develops and tests reports as needed to support functional needs.
  • Prepares reports as requested and required for agency management and for Financial and HR operations.
  • Generates standardized and ad hoc reports and queries as requested

 

Required Knowledge, Skills and Abilities:

Familiarity with application administration; experience with HRIS/Financial systems or Tyler/Munis ERP preferred. Experience in Data Base Administration necessary. Familiarity of financial operations and workflows and/or familiarity with HR functions preferred. Ability to become subject matter expert on the agency HRIS/Finance system, and administer same, including technical aptitude, good interpersonal skills, and independent work.  Must be able to adapt new technologies, prioritize work and meet deadlines. Ability to produce clear user documents and provide user support in a collegial manner. Develops Munis (ERP) system to agency changes in goals, objectives and structure; provides solution-oriented assistance while maintaining appropriate system integrity.

Minimum Education and Experience:

Graduation from an accredited college or university with a degree in Public Administration, Accounting, Computer Science or a related area; Possess finance, human resource or administrative background plus some technical knowledge with computer systems, preferably finance or HR systems. Experience working with healthcare or, at least two years equivalent combination of experience and training that provides the required knowledge, skills and abilities.

Other Information:

Equipment: Telephone, copy machine, PC and/or other designated computer hardware, designated software, adding machine.

Work Environment: General office environment with normal lighting levels, temperature ranges, air quality, ventilation, and noise levels.

Work Location: 1241 North Main Street Office, Harrisonburg, Va.

Work Hazards: Minimal hazard associated with human services environment.

Work Schedule: Monday through Friday, regular office hours; additional hours as needed to perform job requirements. Regular and reliable attendance required.

Adult Mental Health Case Manager

/in /by
General Statement of Duties:

Provides community based services for individuals with serious mental illness, some of whom have co-occurring disorders or disabilities. An emphasis is on securing and coordinating services to meet multiple needs of clients, providing support to families, and working with the CSB Community Liaison to assist clients with transition from local and state hospitals to community services. The position is supervised by the Adult Mental Health Case Management Supervisor.  Regularly scheduled supervision is provided as well as consultation and assistance necessary to accomplish the work. This position requires the ability to work with considerable independence and sound judgment, willingness and ability to utilize supervision, and commitment to working with individuals whose needs may be challenging to meet.

Major Essential Functions:

  • Provides face-to-face in-home services including securing and monitoring other treatment services to adults with SMI who are referred by CSB intake staff, through the Supervisor or other agency referral sources.
  • Manages an assigned caseload of individuals with serious mental illness, some of whom have co-occurring disorders.
  • Assesses, secures, monitors, and coordinates multiple services according to client’s needs.
  • Provides supportive counseling to persons with serious mental illness, and their family members as appropriate.
  • Provides support to clients and families during times of crisis, and links clients to appropriate crisis stabilization services;
  • Participates in pre-discharge planning for assigned caseload of clients in psychiatric hospital, and/or other facilities.
  • Assures compliance with agency policy, client rights, confidentiality, licensure regulations, and Medicaid regulations as applicable.
  • Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect. insures that staff protect carefully the confidentiality of clients.
  • Participates in team meetings.
  • Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service.
  • Demonstrates a desire and willingness to continue growing and learning professionally, as evidenced by participation in appropriate workshops, seminars, and conferences.
  • Performs other related duties consistent with the mission of the Harrisonburg-Rockingham Community Services Board.
Required Knowledge, Skills and Abilities:
  •  Extensive knowledge of a wide range of client service approaches and resources for individuals with serious and persistent mental illness.
  • Skills in delivering services and crisis interventions.
  • Ability to work cooperatively and effectively with clients, co-workers, and service providers from the community.
  • Ability to make use of local community resources to meet client’s needs.
  • Knowledge of and adherence to basic ethics appropriate for helping professions.
  • Ability to write and document services concisely and effectively.
  • Demonstrated good judgment.
  • Good interpersonal skills.
  •  Basic computer literacy and word processing skills preferred.
Additional Requirement:
Possession of a current, valid driver’s license and acceptable driving record.
Minimum Education and Experience:
Graduation from an accredited college or university with a bachelor’s degree required; additional education in human services or a related specialty and/or experience in a mental health, developmental disabilities, or substance abuse setting preferred; candidates must have a combination of education and experience which provides the required knowledge, skills and abilities.
Other Information:
Equipment: Telephone, copy and fax machine, vehicle, PC, word processing software, electronic health record.
Work Environment: General office environment with normal lighting levels, temperature, air quality, ventilation and noise levels. Community settings, facilities, individual’s homes with environment as determined by occupant.
Work Location: 1241 N. Main St., Harrisonburg; individuals’ homes, facilities, and/or community settings.
Work Hazards:  Standard hazards associated with a mental health treatment environment including hazards associated with problem behaviors. Use of universal precautions required.
Work Schedule: Monday through Friday, regular office hours; some evening and weekend hours may be required; additional hours as needed to perform job requirements. Regular and reliable attendance is required.
HIPAA Access Level 2:  Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI

Community Outreach/Intake Specialist

/in /by

Full time, salaried position to serve as the primary intake person for Intellectual and Developmental Disability services. Activities include meeting with individuals and families to complete functional assessments, adding individuals to the statewide Developmental Disability Waiting list, planning and/or attending community outreach events, and supporting the ID/DD program’s management of the DD Waiver slot allocation process. Candidates need the ability to track and organize numerous concurrent requests for services, an ability to clearly communicate and explain complex systems and procedures, and a willingness to speak to community groups in various public settings. Requires knowledge of developmental disabilities and documentation procedures; and a working knowledge of client rights and local service systems.
Graduation from an accredited college or university with a bachelor’s degree in human services, special education or a related specialty, plus developmental disability work experience or relevant education that indicates that at entry level he possesses the knowledge, skills, and abilities indicated above.

Read more