Early Intervention Clinician I/II

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To provide brief and supportive counseling services to students in the local public school system. Clinician works directly and effectively with students, families, school personnel, community partners, and other youth serving organizations. The clinician practices independence and good judgement in decision making related to services to the identified population. Clinician works under the regular supervision of the supervisor of Child and Adolescent Clinical Services. Regularly scheduled supervision is provided as well as consultation and assistance necessary to accomplish work.

Persons in this position are classified as non-exempt under FLSA.

Continuation of this position is contingent upon annual renewal of service contracts between the city of Harrisonburg and/ or Rockingham County local school system.

 

Major Essential Functions

  • Provides education, prevention, and early intervention services to clients referred through either the Rockingham County or Harrisonburg City Public School System.
  • Provide face-to-face individual and group services to at-risk or hard to serve youth.
    Provide crisis intervention and referral services as needed.
    Conducts pre/post-tests with students utilizing rating scales approved by this agency and school personnel.
  • Enter and track data on spreadsheet regarding utilization of services.
  • Meet with an average of 20 students per week that school is in session.
  • Maintains a current level of knowledge regarding causes for adolescent violence, trauma, and adolescent mental health and substance abuse issues.
  • Attend meetings with parents and school personnel as appropriate.
  • Must maintain an active professional license (LPC/LCSW) that is in good standing within the State of Virginia.
  • Assures compliance with agency policy, client rights, confidentiality, and licensure regulations.
  • Maintains effective relationships with co-workers, clients, families, school personnel, community agencies and other youth serving organizations.
  • Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service.
  • Is responsible for other duties as assigned, consistent with established policy and procedures.

Required Knowledge, Skills, and Abilities

  • Thorough knowledge of the principles, practices, and methods of mental health and substance abuse treatment.
  • Good Interpersonal skills, the ability to work effectively with service providers from other disciplines and disabilities, particularly those in the school system and other Child Early
  • Intervention Clinicians serving agencies.
  • The ability to work with persons from many socioeconomic and educational level who are experiencing a wide variety of problems.
  • Knowledge of and adherence to the basic ethics appropriate for helping relationships.
  • The ability to communicate clearly and effectively, both verbally and in writing.
  • Ability to teach and provide education to individuals and groups.

Minimum Education and Experience

  • Graduation from an accredited college or university with a Masters’ Degree in Human Services related field plus two years of experience working with children and youth.
  • Any equivalent combination of education and experience which provides the required knowledge, skills and abilities.
  • Licensed/ License Eligible (LPC/LCSW) in the state of Virginia required. Individual is required to provide a copy of their license.

Equipment: Telephone, copy machine, PC, word processing software

Work Environment: General office and group room environment with normal lighting, temperature, air quality, ventilation and noise levels. Classroom facility with environment as determined by school personnel.

Work Location: 1241 N Main St., Harrisonburg; Rockingham County Public Schools or Harrisonburg City Public Schools.

Work Hazards: Minimal hazards associated with a general office environment and rehabilitation programs; occasional hazards associated with problem behaviors.

Work Schedule: Monday through Friday, regular school and office hours; 10 month position (mid-Aug through mid-June)

HIPAA Access Level 2: Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

HRCSB is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb.org.

 

Adult Outpatient Clinician I/II

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General Statement of Duties:

To provide individual and group counseling, education, individual evaluation, assessment, treatment planning, for persons with mental health, substance use, and co-occurring disorders. The Adult Outpatient Clinician is directly responsible to the Senior Manager of Adult Outpatient Services. The position requires expertise in the area of person-centered, evidenced-based treatment of substance use and mental health disorders, as well as the ability to work effectively with other service providers both within the Board system and in the community. Good professional judgment and the ability to maintain a high level of confidentiality are also required.

Persons in this class are classified exempt under the Fair Labor Standards Act.

 

Major Essential Functions:

  • Provides treatment planning, direct counseling, individual and group therapy, and case management to consumers with mental health and/or substance use disorders, individuals with multiple challenges that interfere with functioning, and family members.
  • Meets agency standards for staff productivity
  • Assures compliance with agency policy, client rights, confidentiality, professional ethics, licensure regulations, and Medicaid regulations as applicable.
  • Participates in consultation and coordination meetings to assure effective and efficient delivery of services to consumers.
  • Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect.
  • Completes documentation same day as per agency and third payer requirements.
  • Complies with human rights regulations, agency licensure requirements, confidentiality statutes, third party regulations, and professional code of ethics.
  • Provides crisis intervention/emergency services as needed and appropriate.
  • Participates in workshops and staff development.
  • Attends and actively engages in supervision with clinical supervisor to meet requirements of licensed eligible status.
  • Makes effective use of available technology, including word processing, electronic health records, e-mail, and voice mail in order to enhance customer service.
  • Performs other duties as assigned consistent with established operational policies and procedures.

 

Required Knowledge, Skills and Abilities:

Thorough knowledge of principles, practices and methods of mental health and substance use interventions; individual and group therapeutic techniques; crisis intervention/emergency techniques; demonstrates ability to work effectively with clients, co-workers, and service providers from the community; knowledge of, and adherence to, ethical standards appropriate for therapeutic relationships; ability to devise and conduct education and training programs for clients and service providers; ability to write concisely and effectively; demonstrates good judgment; good interpersonal skills. Computer literacy and work processing skills required.

 

Minimum Education and Experience:

Graduation from an accredited college or university with a master’s degree in human services or related specialty, OR any equivalent combination of experience and training which provides the required knowledge, skills and abilities. Must be licensed eligible in the State of Virginia. (LPC-R or LCSW-Supervisee). Staff member is responsible for submitting documentation of status of residency/supervisee at time of hire and annual proof of license renewal to the Human Resources office.

 

Other Information:

Equipment: Telephone, copy machine, PC, word processing, EHR, training software

Work Environment: General office environment with normal lighting levels, temperature, air quality, ventilation and noise levels.

Work Location: 1241 North Main Street, Harrisonburg; and other sites as determined

by program needs.

Work Hazards: Standard hazards associated with treatment programs.

Work Schedule: Monday through Friday, regular office hours; some evening hours required as scheduled. Additional hours as needed to perform job requirements. Regular and prompt attendance is required.

HIPAA Access Level 2: Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

Clinical Advocate – Summit House

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HRCSB is seeking licensed-eligible or licensed (LPC, LCSW) individual to join the Summit House team as the Clinical Advocate.
Summit House is a Psychosocial Rehabilitation Program (PSR) informed by the Fountain House/Clubhouse model. All advocates (staff members) work side by side, as equals, with members (that is, clients) in the day-to-day work of the clubhouse including current work units of clerical, kitchen and maintenance. The goal of PSR is the development, practice and maintenance of daily living skills, coping strategies and education regarding mental health diagnosis. Advocates also lead brief groups (30 minutes or under)on various topics intended to promote recovery and increased quality of life.
The clinical advocate takes primary responsibility for initial assessments, annual assessments, treatment plans and insurance authorizations requests. The clinical advocate also completes daily documentation, and completes quarterlies for a caseload of Summit House members in compliance with Medicaid and licensing requirements.
The ideal candidate will possess good communication skills, both written and oral, a person-centered approach, and a passion for working with persons with severe and persistent mental illness. Supervision towards professional license is available. This position requires candidates to be licensed eligible in the State of Virginia. Minimum of one year experience working with persons with serious and persistent mental illness preferred.

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Adult Mental Health Case Manager

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General Statement of Duties:

Provides community based services for individuals with serious mental illness, some of whom have co-occurring disorders or disabilities. An emphasis is on securing and coordinating services to meet multiple needs of clients, providing support to families, and working with the CSB Community Liaison to assist clients with transition from local and state hospitals to community services. The position is supervised by the Adult Mental Health Case Management Supervisor.  Regularly scheduled supervision is provided as well as consultation and assistance necessary to accomplish the work. This position requires the ability to work with considerable independence and sound judgment, willingness and ability to utilize supervision, and commitment to working with individuals whose needs may be challenging to meet.

Major Essential Functions:

  • Provides face-to-face in-home services including securing and monitoring other treatment services to adults with SMI who are referred by CSB intake staff, through the Supervisor or other agency referral sources.
  • Manages an assigned caseload of individuals with serious mental illness, some of whom have co-occurring disorders.
  • Assesses, secures, monitors, and coordinates multiple services according to client’s needs.
  • Provides supportive counseling to persons with serious mental illness, and their family members as appropriate.
  • Provides support to clients and families during times of crisis, and links clients to appropriate crisis stabilization services;
  • Participates in pre-discharge planning for assigned caseload of clients in psychiatric hospital, and/or other facilities.
  • Assures compliance with agency policy, client rights, confidentiality, licensure regulations, and Medicaid regulations as applicable.
  • Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect. insures that staff protect carefully the confidentiality of clients.
  • Participates in team meetings.
  • Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service.
  • Demonstrates a desire and willingness to continue growing and learning professionally, as evidenced by participation in appropriate workshops, seminars, and conferences.
  • Performs other related duties consistent with the mission of the Harrisonburg-Rockingham Community Services Board.
Required Knowledge, Skills and Abilities:
  •  Extensive knowledge of a wide range of client service approaches and resources for individuals with serious and persistent mental illness.
  • Skills in delivering services and crisis interventions.
  • Ability to work cooperatively and effectively with clients, co-workers, and service providers from the community.
  • Ability to make use of local community resources to meet client’s needs.
  • Knowledge of and adherence to basic ethics appropriate for helping professions.
  • Ability to write and document services concisely and effectively.
  • Demonstrated good judgment.
  • Good interpersonal skills.
  •  Basic computer literacy and word processing skills preferred.
Additional Requirement:
Possession of a current, valid driver’s license and acceptable driving record.
Minimum Education and Experience:
Graduation from an accredited college or university with a bachelor’s degree required; additional education in human services or a related specialty and/or experience in a mental health, developmental disabilities, or substance abuse setting preferred; candidates must have a combination of education and experience which provides the required knowledge, skills and abilities.
Other Information:
Equipment: Telephone, copy and fax machine, vehicle, PC, word processing software, electronic health record.
Work Environment: General office environment with normal lighting levels, temperature, air quality, ventilation and noise levels. Community settings, facilities, individual’s homes with environment as determined by occupant.
Work Location: 1241 N. Main St., Harrisonburg; individuals’ homes, facilities, and/or community settings.
Work Hazards:  Standard hazards associated with a mental health treatment environment including hazards associated with problem behaviors. Use of universal precautions required.
Work Schedule: Monday through Friday, regular office hours; some evening and weekend hours may be required; additional hours as needed to perform job requirements. Regular and reliable attendance is required.
HIPAA Access Level 2:  Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI

Accounting Manager

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General Statement of Duties:

Provides leadership and oversight to agency’s accounting, accounts payable, representative payee, and payroll staff and processes. Prepares and maintains financial records to track the organization’s assets, liabilities, and revenue activities. Performs accounting duties in accordance with policies and procedures that include collecting, processing, entering, posting, verifying, reconciling, and reporting functions. Overseas and provides direction to the accounts payable processes, representative payee, and payroll processes. Will serve as back up as needed for duties completed by team members. The position requires the ability to effectively communicate with others, manage a variety of tasks and be able to help team members meet deadlines in a timely manner.  In addition, the position requires exceptional attention to detail, strong spreadsheet and financial software skills, the capacity for handling a high-volume workflow that may involve competing demands, and the ability to adapt to new work procedures as well as maintaining confidentiality. This position reports to the Chief Financial Officer.

This position is classified as Exempt under the provision of the Fair Labor Standards Act.

 

Major Essential Functions:

  • Provides leadership and oversight to the accounting, accounts payable, representative payee, payroll processes and staff. Directly supervises accounting, accounts payable, representative payee, and payroll staff; directs day-to-day functions related to accounting, accounts payable, representative payee and payroll.
  • In collaboration with CFO, we make recommendations for hire for accounting, accounts payable, representative payee and payroll staff.
  • Provides oversight and staff supervision for activities associated with general ledger, accounts payable, payroll and internal controls.
  • In consultation with CFO, interprets, implements and assesses staff compliance with related Board policies and procedures. Designs, develops, coordinates, and maintains implementation of new and/or modified accounting/recording policies and procedures.
    • Provides support to Staff Accountant in preparing journal entries for month-end closing as assigned based on the closing schedule and performs duty in the absence of Staff Accountants.
    • Oversee the process of reconciliation of AR Activity in Credible to the general ledger in ERP software completed by Staff Accountant. Revenue export from Credible to posting in Munis. Perform duties in the absence of Staff Accountants.
    • In collaboration with Staff Accountants, maintain schedules and supporting documentation for all asset and liability accounts. Other team members provide aging reports for AR and AP, payroll liabilities, and other process areas. All general ledger reconciliations are reviewed by CFO during closing.
  • Monitors and, as needed, prepare reimbursement requests for services provided under grant reimbursement status.
  • Supervises payroll process and coordinates payroll direct deposit. Reviews payroll maintenance entries and adjustments. Reviews preliminary payroll register and oversees necessary adjustments. Reconciles and prepares quarterly federal payroll taxes filing and required year-end filings.
  • Oversee and supports Staff Accountants in reconciling remittance spreadsheets and adjustments entries for health and dental insurance plans, VRS, disability insurance, COBRA premiums, etc. Reconciles balance sheet accounts.
  • Serves as primary backup to the Staff Accountants and can complete payroll independently.
  • Liaison between Human Resources and Staff Accountants for Munis system issues and payroll discrepancies.
  • Is a key member in orientation and training for payroll position and general ledger activities.
    • In coordination with the Staff Accountants, is responsible for coordinating and/or completing monthly checklist of items for CFO’s review and sign off.
  • Maintains confidentiality of financial and payroll data within the agency and especially within the finance team.
    • Understanding of ERP system, reporting and aids other team members as needed.
    • Works with team members to timely follow up and resolution of account discrepancies or issues identified as it relates to general ledger, cash accounts, payments, or payroll.
  • Reviews transactions are coded to the correct GL account (object) and department (Org), and/or program.
  • Manages the appropriate timing of payments to vendors, employees, clients and various payroll withholdings.
  • Maintains various checking accounts and oversees preparation of payments in accordance with policy. Make bank deposits and/or logging in mail receipts as needed.
  • Review invoice items to be paid and reconcile to checks prepared.
  • Oversee the reporting deadlines for tax filings are met including preparation of W-2’s.
  • Provides ad-hoc reporting at the request of CFO and/or Leadership Team.
  • Maintains and supports internal controls for all financials as identified.
  • Completes time sensitive tasks in the CFO’s absence.
  • Serves as the primary backup for Staff Accountants, and representative payee staff.
  • Assists with annual audit preparation as needed.
  • Maintains effective relationships with co-workers and clients based on courtesy, compassion, and respect.
  • Is responsible for other duties as assigned, consistent with established Board policy and procedures.

 

Required Knowledge, Skills and Abilities:

  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Knowledge of general financial accounting and cost accounting.
  • Understanding of and the ability to adhere to generally accepted accounting principles (GAAP).
  • Proficient with Microsoft Office Suite or similar software, and ERP software-Dynamics preferred, but not required.
  • Works independently, but coordinate responsibilities and assignments with the work of others as needed; seeks and use supervision appropriately
  • Makes decisions and initiate action based on established policies and procedures.

 

Minimum Educational Experience:

Bachelor’s degree in business related field required (Accounting, Finance, Economics, etc); at least three years of related experience required, preferable if candidate has supervisory experience OR any equivalent combination of experience or training which provides required knowledge, skills, and abilities.

 

Other Information:

Equipment: PC and designated software, adding machine/calculator, copy machine, fax machine, printer, document scanner, and telephone system.

Work Environment: General office environment with normal lighting levels, temperature ranges, air quality, ventilation, and noise levels.

Work Location: 1241 North Main Street Campus, Harrisonburg, VA

Work Hazards: Some hazard associated with repetitive motion necessary for data

entry/typing; standard hazards associated with human services environment.

Work Schedule: Monday – Friday between 8am – 5pm; additional hours as needed to perform job requirements.  Regular attendance is required.  This position is required to take at least five consecutive days of leave each year.

HIPAA Access Level 3:  Read-only access to protected health information (PHI), limited to minimum necessary, and full read/write access to demographic and financial information, limited to the minimum necessary, for all clients as part of staff provision of support services in agency health care operations.  Staff at Level 3 are allowed to seek out client PHI as necessary to perform assigned duties, but are expected to exercise due precautions to avoid exposure to PHI which is not necessary to perform these assigned duties.  Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

Enterprise Resource Planning Administrator

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General Statement of Duties:

Incumbent is the administrator and subject matter expert of the Munis Enterprise Resource Planning (ERP) system. The primary responsibility of this position is the development and support of the Munis Human Resource/Fiscal Information System in addition to other systems utilized for HR/Fiscal data and communications. Incumbent serves as the technical point-of-contact for functional areas and assists subject matter experts with ensuring data integrity, system operation and changes, report writing and analyzing data flows for process improvement opportunities. Position will work with directors, functional team members, and end users to understand system function, improve processes and leverage the return on technological capabilities to meet current and future business needs. The ERP Administrator maintains an overall understanding of system architecture and a systems orientation for the department. The agency’s system is a vendor-supported system, and the ERP Administrator serves as the primary point of contact with the vendor.

The incumbent reports to the IT Manager and receives general supervision. The incumbent is expected to demonstrate initiative and exercise sound judgement, referring final recommendations for system changes to supervisor and other relevant stakeholders for approval. Responsibilities will include determining system architecture and permissions, developing written procedures, prioritization of multiple work duties and providing guidance to end users. Work includes ad hoc problem solving and input to processes to increase department and service efficiency. In carrying out position duties, he/she performs in accordance with applicable professional ethics and established policies, especially as regards confidentiality of employee and/or financial data and customer satisfaction and good time management skills.

Persons in this position are classified Exempt under the Fair Labor Standards Act.

 

Distinguishing Features of Work:

· The primary goal of the position is to be the subject matter expert and primary administrator of the Munis ERP system. This will include coordinating accounts and permissions, updates and workflows, and any other changes needed by Financial, Human Resource or agency management. It is a service-oriented position, providing access and assistance, or reports and solutions, as needed. The incumbent has knowledge both of Munis system functionality but also of agency Finance, HR and related functions, including its related programs Employee Access and Time and Attendance.

 

Major Duties:

· Maintains working knowledge of HRIS/Fiscal architecture and capabilities and works to enhance the understanding of capabilities with stakeholders.

· Understands HR and Fiscal functional processes and leverages the system to support and promote process efficiency and quality of HR, payroll, general ledger and other inter-related functions and solve operational needs. This involves independently identifying and analyzing issues and opportunities, applying knowledge of system design to consider constraints and impacts/consequences, testing possible resolutions, and developing process/customer service recommendations.

· Provides end user support with focus on customer service and provides basic training in system, as needed.

· Partners with Executive Director, Finance and HR Managers to design and implement solutions.

· Develops technical solutions for new mandated reporting to ensure agency compliance.

· Provide production support for the system including, but not limited to, researching and resolving problems, troubleshooting unexpected results or process flaws.

· Performs system maintenance in collaboration with the IT department to include the review, testing and implementation of system upgrades or patches. Collaborate with IT, vendor and/or functional staff to coordinate application of upgrade or fix.

· Works with HR staff and/or Payroll/Accounting to maintain system tables and master level set ups.

· Serves as Departmental report lead; maintains familiarity with reports existing in the software package, develops and tests reports as needed to support functional needs. May possibly work in conjunction with IT reports analyst.

· Prepares reports as requested and required for agency management and for Financial and HR operations.

· Generates standardized and ad hoc reports and queries as requested

· Cross-train with and assist Data and Business Analyst position as needed.

 

Required Knowledge, Skills and Abilities:

Familiarity with application administration; experience with HRIS/Financial systems or Tyler/Munis ERP preferred. Experience in financial operations and workflows and/or familiarity with HR functions preferred. Ability to become subject matter expert on the agency HRIS/Finance system, and administer same, including technical aptitude, good interpersonal skills, and independent work. Must be able to adapt new technologies, prioritize work and meet deadlines. Ability to produce clear user documents and provide user support in a collegial manner. Develops Munis system to agency changes in goals, objectives and structure; provides solution-oriented assistance while maintaining appropriate system integrity.

 

Minimum Education and Experience:

Graduation from an accredited college or university with a degree in public administration, computer science or a related area; Possess finance, human resource or administrative background plus some technical knowledge with computer systems, preferably finance or HR systems. Experience working with healthcare or, at least two years equivalent combination of experience and training that provides the required knowledge, skills and abilities.

 

Other Information:

Equipment: Telephone, copy machine, PC and/or other designated computer hardware, designated software, adding machine.

Work Environment: General office environment with normal lighting levels, temperature ranges, air quality, ventilation, and noise levels.

Work Location: 1241 North Main Street Office, Harrisonburg, Va.

Work Hazards: Minimal hazard associated with human services environment.

Work Schedule: Monday through Friday, regular office hours; additional hours as needed to perform job requirements. Regular and reliable attendance required.

HIPAA Access Level 2: Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

ACT Program Assistant

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General Statement of Duties:

This position is a primarily office-based role that will provide administrative support to the Assertive Community Treatment (ACT) team. Support includes, but is not limited to, answering phone calls, coordinating client scheduling, reviewing and monitoring third party insurance authorizations, organizing client charts, maintaining daily meeting logs and client logs, assisting other service providers or prospective participants complete ACT referral documentation, processing referrals, collecting data and completing data entry

The ACT Supervisor directly supervises the Program Assistant position.

Persons in this class are classified non-exempt under the Fair Labor Standards Act.

Major Essential Functions:

Provides administrative support to the entire ACT Team, with intensive support to the Team Leader, and Psychiatric Care Provider;

Schedules appointments for ACT staff;

Utilizes a multi-line phone system to answer incoming ACT calls in a prompt, helpful, and professional manner; appropriately directs calls and assists with ensuring urgent needs; develops knowledge of consumers in order to best meet their needs and route their calls;

Maintains client records and follows established guidelines for:  filing and retrieving documents, transferring medical records within the HRCSB, ensuring current documents are stocked and available for staff utilization, and protecting the confidentiality/security of client records;

Orients new employees to office protocol and procedures;

Assists staff in problem solving issues with office equipment, including computers, software, printers, etc.;

Distributes program, courier, and US mail, bulletins, memos, and notices in a timely fashion;

Reviews expenditures for accuracy and conformance with established guidelines/standards (a high degree of accuracy and attention to detail is required); researches concerns and reports discrepancies to supervisor;

Prepares payment vouchers and processes invoices for payment;

Implements and maintains new tracking mechanisms upon request and prepares daily, weekly, monthly, and quarterly reports for Team Leader on multiple data elements, e.g. pharmacy, monthly breakdown of expenditures by funding type, etc.  Tracks ACT data using a DBHDS database and submits reports by deadlines;

Assists with maintaining resource information, updating Consumer List, and keeping information current and available to staff in the ACT folder;

Serves as the program’s liaison by partnering with other departments and outside vendors to a) provide program-related information/reports, b) keep equipment functional and available, and c) resolve issues that may ACT program performance, and collaborate with client payees regarding mailing arrangements for transient clients;

Undertakes responsibility for special projects and assists with organizing team events.

Organizes, maintains, and adjusts complex file system in order to provide ready access to information and to produce unscheduled reports when needed;

Maintains the ACT database;

Performs other related duties as requested or assigned.

Makes effective use of available technology, including computers, e-mail, voicemail and electronic health record;

Maintains effective relationships with co-workers and consumers based on courtesy, compassion and respect;

Performs other duties as agency needs require.

Required Knowledge, Skills, and Abilities:

Strong organizational skills and attention to detail, ability to assume appropriate initiative and set and meet goals; ability to work cooperatively and effectively with other individuals and organizations; demonstrated effective communication skills, good judgement and conflict resolution skills; computer literacy and word processing skills required, the ability to create spreadsheets and previous experience with data collection platforms a plus. Knowledge of mental health, substance abuse, intellectual disability concepts, and basic understanding of practices such as Housing First, Motivational Interviewing, Harm Reduction and Trauma Informed Care is a plus. Possession of a valid VA driver’s license and acceptable driving record.

Minimum Education and Experience:

High School diploma or equivalent. Minimum of two years of administrative and/or clerical experience in an office based setting, with preference for some experience with behavioral health OR any equivalent combination of education and experience which provides the required knowledge, skills and abilities.

Other Information:

Work Equipment: Smart Phone, calculator, computer and related software, multi fax/copier/printer/scanner machine, vehicle.

Work Environment: General office environment with normal lighting levels, temperature, air quality, ventilation and noise levels.

Work Location: 1241 N. Main St. office and other community sites as necessary.

Work Hazards: Standard hazards associated with a mental health treatment environment. Standard hazards associated with human service residential environment including hazards associated with problem behaviors. Use of universal precautions required.

Work Schedule: Monday through Friday, regular office hours; additional hours as needed to perform job requirements. Regular and reliable attendance is required.

into various platforms, and other duties that support the daily functions of ACT program.

 

Community Outreach/Intake Specialist

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Full time, salaried position to serve as the primary intake person for Intellectual and Developmental Disability services. Activities include meeting with individuals and families to complete functional assessments, adding individuals to the statewide Developmental Disability Waiting list, planning and/or attending community outreach events, and supporting the ID/DD program’s management of the DD Waiver slot allocation process. Candidates need the ability to track and organize numerous concurrent requests for services, an ability to clearly communicate and explain complex systems and procedures, and a willingness to speak to community groups in various public settings. Requires knowledge of developmental disabilities and documentation procedures; and a working knowledge of client rights and local service systems.
Graduation from an accredited college or university with a bachelor’s degree in human services, special education or a related specialty, plus developmental disability work experience or relevant education that indicates that at entry level he possesses the knowledge, skills, and abilities indicated above.

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ACT Peer Recovery Specialist

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Major Essential Functions:

  • Assists in the development, implementation, and maintenance of ACT team services.
  • Collaborates with other members of ACT Team to provide comprehensive mental health and supportive services to clients.
  • Participates in daily ACT treatment team meetings to discuss client treatment goal and needs.
  • Models and coaches recovery behavior and skills for identified caseload of clients.
  • Supports clients in locating, and applying for, employment opportunities, educational programs, and housing as appropriate.
  • Provides goal directed interventions that provide skill development to individuals who have serious and persistent mental illness so that they can reside independently in their communities in the least restrictive environment. Interventions may include: helping consumers acquire basic skills in symptom management and adherence to psychiatric treatment plans; assisting consumers in developing medication adherence skills; helping consumers acquire basic functional skills and appropriate behavior related to the individual’s health and safety; helping consumers with individualized training in development and appropriate use of social skills and personal support system; and assisting consumers with skill development for improved personal hygiene, food preparation, and money management;
  • Performs assessments, determines client service needs, and develops treatment/service in coordination with ACT team.
  • Provides support to clients and families during times of crisis and assists in linking clients to appropriate crisis stabilization services.
  • Links clients to appropriate substance use disorder recovery services in the community as appropriate (i.e. AA, NA) and other natural supports.
  • Refers clients at risk for HIV infection, AIDS, TB, hepatitis, and STDs and other health concerns to appropriate agencies for testing and treatment.
  • Collaborates and liaisons with law enforcement officers, local hospitals, medical providers, and others in the planning, provision, and evaluation of these services.
  • Produces client related service records and maintains accurate and up-to-date documentation consistent with agency policies and procedures. Maintains detailed documentation that is commensurate with requirements for Medicaid reimbursement and licensure regulations.
  • Receives regular individual guidance and supervision from Peer Program Coordinator, as well as the ACT Supervisor.
  • Makes effective use of available technology, including, but not limited to, voice mail, e-mail, electronic medical record system, and other computer resources.
  • Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect.
  • Maintains a current level of knowledge regarding substance use and mental health disorders and available resources.
  • Assures compliance with Agency policy, client rights, and confidentiality.
  • Performs other duties as assigned consistent with established operational policies and procedures of the Harrisonburg-Rockingham Community Services Board.

 

Required Knowledge, Skills, and Abilities:

  • Personal lived experience with mental illness and/or substance use disorder and treatment.
  • Demonstrated awareness of ethical boundaries and human rights guidelines as they pertain to treatment and community services.
  • Understanding of the recovery model as it pertains to mental illness and substance use symptoms and disorders.
  • General knowledge of various mental illness and substance use symptoms and disorders.
  • Principles of record keeping, and documentation as required.
  • Basic ethics appropriate to a helping relationship and understanding of confidentiality requirements.
  • General knowledge of community resources.
  • Skills in behavior management.
  • Skills in providing ongoing support as needed to promote ability to live independently and participate in the community.
  • Good interpersonal communication.
  • Demonstrated ability to communicate clearly and concisely (written and oral);
  • Shows good judgement.
  • Allows an individual with a disability to assume appropriate degree of responsibility for themselves.

Additional Requirements:

  • Possession of a current valid driver’s license and acceptable driving record.
  • Mandt Training
  • First Aid/CPR training
  • Medication Administration certification.
  • Favorable background check results.

Minimum Education and Experience:

Peer Certification or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.  Must become a Certified and Registered Peer Recovery Specialist within 9 months of start date. One year of experience with SMI/SUD population is preferred but at least some amount of experience required. High school diploma required; some college experience preferred but not necessary.

Other Information:

Equipment: Telephone, copy machine, agency and/or personal vehicle, agency laptop, word processing, agency cellular phone, EHR software.

Work Environment: Community settings (homes, workplaces, shelters, streets) with highly variable work environments. General office environment with normal lighting, temperature, air quality, ventilation and noise levels. Vehicle.

Work Location: 1241 North Main Street, Harrisonburg VA 22802; variety of community settings, mostly within Harrisonburg and Rockingham County.

Work Hazards: Hazards associated with working in variety of community situations, the characteristics of which may be difficult to predict. Hazards associated with working alone in community settings.

Work Schedule: ACT is a 24-hour program and flexibility is required in order to meet and respond to coverage needs and individual residents’ needs. Shifts will vary to meet the needs of the program.  Full-time employees are required to work 40 Hours each week.  Monday through Friday- day and/or evening shifts. Weekends and Holidays- evening shifts on a rotating basis with ACT team members. Overnight and weekend on-call on a rotating basis with ACT team members. Regular and reliable attendance is required.

HIPAA Access Level 2:  Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

HRCSB is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb.org.

Residential Relief Staff – Hourly

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General Statement of Duties:

Residential Relief Staff provide direct client services to the residents of Community Services Board operated residential services. Residents are individuals with serious mental illness who are residing in supervised residential setting. Residential Relief Staff work assigned hours in order to ensure staffing coverage to meet the needs of the residents.

Services include training and support in daily living skills, household management skills, supportive and/or educational counseling, client goal-setting and progress evaluation, activities to promote community integration, on-site support and emergency intervention. The Residential Site Coordinator supervises the work of the Residential Relief Staff. The work requires that confidentiality be maintained in accordance with Board policy. Discretion and independent judgment in providing services are required.

Persons in this class are classified as non-exempt under the Fair Standards Labor Act.

Major Essential Functions:

Develops knowledge of residents’ strengths and needs, including background information about social, psychological, medical, independent living characteristics.

Works assigned hours and/or stays overnight to provide oversight for residents, including some scheduled hours when other agencies are closed.

Provides supervision and guidance to residents, helping establish and maintain daily living routines.

Provides direct training and support to residents based on their needs and interests in order to maintain or improve their community living skills.

Develops and maintains supportive relationships with residents which promote maximum functioning of each individual.

Provides supportive and/or educational counseling, in keeping with each resident’s individual services plan.

Provides crisis intervention as needed, accessing emergency services as appropriate.

Plans and conducts activities with residents to promote community integration.

Summarizes clients’ activities and makes written reports.

Handles any physical plant emergencies.

Maintains effective relationships with co-workers and clients based on courtesy, compassion, and respect.

is responsible for other duties as assigned, consistent with established policy and procedures.

Required Knowledge, Skills and Abilities:

Working knowledge of mental illness and substance abuse; some knowledge of principles, practices, and methods of mental health education and counseling; principles of record keeping and documentation; basic ethics appropriate to a helping relationship including confidentiality issues; demonstrated ability to work with targeted populations; ability to instruct and support clients; ability to work effectively with clients and service providers in the community; good interpersonal skills including the ability to empathize, demonstrate respect, communicate warmly and honestly, and allow a client to assume responsibility for himself/herself; show good judgment and ability to communicate effectively, both verbally and in writing.

Additional Requirement:

Possession of a valid driver’s license and acceptable driving record.

Minimum Education and Experience:

Graduation from an accredited college or university with a bachelor’s degree in human services or a related specialty; OR graduation from an accredited college or university with a bachelor’s degree in another field with a minimum of 16 credit hours in a human services or related specialty.

Qualifications

Employment contingent upon qualifying for QMHP or QMHP-T within three months of start date.

Other Information:

Equipment: Telephone, vehicle, breathalyzer

Work Environment: CSB operated residential settings, community settings, and offices with lighting levels, temperature ranges, air quality, and ventilation and noise levels as provided in each setting.

Work Location: CSB operated residential settings; community settings.

Work Hazards: Standard hazards associated with a mental health treatment environment.  Standard hazards associated with human service residential environment including hazards associated with problem behaviors; occasional hazards associated with community activities; occasional hazards associated with being the sole staff member on the house premises.

Work Schedule: Hours are scheduled to provide support to residents based on their needs and include evening and weekend responsibilities. Flexibility is required in order to meet and respond to residents’ needs. Regular and reliable attendance is required.