Archive for category: Employment

General Statement of Duties:

Provides support functions for CSB facilities management, along with other assigned duties.  Incumbent is responsible for supporting the day-to-day operation, maintenance and upkeep of all CSB facilities and vehicles.

Distinguishing Features of Work:

This position is directly responsible to the Facilities Manager and coordinates his/her work closely with same.  He/she supports maintenance work for all CSB facilities, surrounding grounds and vehicle maintenance. The work requires knowledge in facility management and assists in decision-making and appropriate independent action regarding repairs, replacement equipment, vehicles and property management. This position has regularly scheduled supervision provided as well as consultation and assistance necessary to accomplish the work. The incumbent must coordinate his/her work closely with supervisor and others impacted by the work. The position requires planning and problem solving abilities, excellent judgment, and the ability to identify and undertake proactive property and vehicle maintenance initiatives.

Persons in this position classification are non-exempt under the Fair Labor Standards Act.

Major Duties and Responsibilities:

Helps maintain CSB office facilities as clean, safe, attractive, and functional buildings and grounds, including but not limited to the following:

• Serves as a point of contact for CSB properties held as landlord-only contracts;
• Communicates with the custodial services and/or staff engaged by the CSB as required for maintenance responsibilities.
• Monitors all facilities to ensure safety risks are anticipated and managed, as practicable.
• Tracks and maintains building keys at assigned buildings, including internal offices.
• Assists in the completion of all routine and preventive maintenance functions for CSB office buildings and grounds. This includes HVAC systems, structural repairs, incidental repairs, etc. plus recommends and assists with implementing major upgrades and renovations. Coordinates work performed by qualified contractors.
• Secures needed equipment/supplies with approved vendors.
• Maintains documentation and backup information needed for repairs, emergencies, and disaster response activities, such as warranty documents, floor plans, vendor information, etc.
• Assists in oversight responsibility for outside facility grounds, including lawn maintenance and landscaping, snow removal, etc. Responsible for contracts and vendors for those functions.
• Performs light maintenance tasks such as changing light bulbs, hanging pictures, moving small furnishings, spraying for common insects, etc. as appropriate. This includes clean up of spills, leaks or other facility-related messes.
• Helps maintain all agency vehicles in terms of inspections, cleaning, and any oversight of all necessary maintenance work to ensure safety of operation.

Assists Management and Risk Management Specialist with safety and security at CSB facilities as follows:

• Maintains staff awareness about physical security issues and procedures and monitors physical security at each site.
• Serves as a technical resource for staff and the agency around physical security issues at their perspective location(s).
• Assists leadership in the event of a major disaster to secure (as feasible) the facility to limit the loss or exposure of protected health information.

Work with Supplies clerk to ensure appropriate volume of supplies to be maintained on site, including regular inventories.

Active involvement with “Receiving” group, ensuring deliveries are received and stored in appropriate locations.

Makes effective use of available technology, including computers, e-mail, texts and voice mail in order to enhance customer service.

Maintains and assures that staff and vendors maintain effective relationships with coworkers and clients based on courtesy, compassion and respect. Requests assistance if needed.

Performs other duties as assigned in conformance with established operational policies and procedures.

Required Knowledge, Skills, and Abilities:

Knowledge of designated technical support functions involving facility management and related financial management functions. Excellent organizational skills; ability to make appropriate independent decisions and take related action based on knowledge of facility management needs; knowledge of accounts payable procedures; ability to manage assigned routine with minimal supervision, excellent communication skills, including speaking, writing, and the ability to interact effectively with the public; excellent interpersonal skills; good judgment, tact, courtesy; efficiency; dependability.  Some repair, HVAC, vehicle repair, and/or property management experience preferred. Experience with Spreadsheet Software (preferably Excel) a plus.

Minimum Education and Experience:

Two years of progressively responsible technical experience related to the functions noted above, OR any equivalent combination of experience or training that provides required knowledge, skills and abilities.

Other Information:

Equipment: Telephone system, multi-functional printer (MFP), PC and/or other designated computer hardware, designated software. Basic hardware tools and items often used in Facilities Management (e.g., screwdrivers, hammers, light bulbs, insect spray, etc.)

Work Environment: General office environment with normal lighting levels, temperature ranges, air quality, ventilation, and noise levels. Some exterior work in environments with less than office-levels of cleanliness (i.e. crawl spaces, mechanical rooms, etc.) Exposure to heat & cold conditions during times of year when exterior work required.

Work Location: North Main Street Campus, Harrisonburg, VA, and 463 East Washington Street, Harrisonburg, VA; and CSB residential properties.

Work Hazards: Some hazards associated with repetitive motion necessary for data entry/typing; possible hazards associated with overseeing capital repair/maintenance/related activities; minimal hazard associated with human services environment, and lifting or carrying supplies and equipment.

Work Schedule: Monday through Friday, regular office hours; some evening hours as scheduled; additional hours as need to perform job requirements, including emergency facility issues.  Regular attendance is required.

 HIPAA Access Level 3: Read-only access to protected health information (PHI), limited to minimum necessary, and full read/write access to demographic and financial information, limited to the minimum necessary, for all clients as part of staff provision of support services in agency health care operations. Staff at Level 3 are allowed to seek out client PHI as necessary to perform assigned duties, but are expected to exercise due precautions to avoid exposure to PHI which is not necessary to perform these assigned duties. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

Starting Salary: $41,000 – $52,000 annually

Actual starting salary will be commensurate with the selected candidates’ education,  experience, and qualifications.

General Statement of Duties:

This position performs a key role in assisting individuals with serious mental illness and possibly co-occurring substance use disorders, and/or physical disabilities who have experienced chronic homelessness. The position focuses on helping enrolled individuals of the Permanent Supportive Housing (PSH) program to achieve stability and improve their quality of life by providing support and connecting them to necessary services.

The Service Coordination Specialist is directly accountable to the PSH Supervisor.

Persons in this class are classified non-exempt under the Fair Labor Standards Act.

Major Essential Functions:

Conduct assessments to determine individual needs and goals.

Develop and implement individual service plans, regularly assessing progress.

Provide ongoing support to individuals to help them maintain housing stability.

Assist participants with activities of daily living, such as budgeting, setting up appointments, transportation to food banks and health care appointments, and accessing healthcare.

Link participant with appropriate community-based services including mental health, substance use treatment, medical care, employment services, and legal assistance.

Serve as the primary point of contact for individual housing staff and service providers.

Monitor and ensure participant is connected to necessary services and advocate on their behalf when needed.

Address immediate concerns, such as eviction threats or personal crises, and respond to emergency situations

Supporting clients and PSH team with move-in and move-out process.

Provide or facilitate access to immediate support services in times of crisis.

Advocate on behalf of clients to access benefits, resources or legal protections.

Documentation and reporting: Maintain accurate and up-to-date client records in compliance with program and agency requirements, and confidentiality regulations. Completes all necessary documentation for participant’s involvement in PSH program, included but not limited to, housing stabilization plan, individualized service plan, and contact notes.

Track progress towards goals and document service delivery.

Work closely with other PSH team members and support service providers to ensure comprehensive care. Serves as a back up to PSH Case Manager and Housing Specialists to ensure service continuity

Will be trained and certified as an SSI/SSDI Outreach, Access, and Recovery (SOAR) specialist.

Conducts annual apartment inspections to ensure the housing meets Housing and Urban Development (HUD) Quality Standards for PSH participants.

Demonstrates a desire and willingness to continue growing and learning professionally, as evidenced by participation in appropriate workshops, seminars, and conferences.

Participates in treatment team meetings for PSH participants as appropriate.

In collaboration with the PSH Supervisor, ensures the program is adhering to housing first principles and the permanent supportive housing model.

Use Evidence Based Practices such as Motivational Interviewing, Harm Reduction and Trauma Informed Care in provision of services.

Make effective use of available technology, including computers, e-mail, voice mail, and electronic health records.

Maintain effective relationships with co-workers and customers based on courtesy, compassion, and respect.

Perform other duties as agency needs require.

Required Knowledge, Skills, and Abilities:

Knowledge of community resources and housing-first models. Ability to work with diverse populations, including individuals with mental health and substance use issues. Strong communication, problem-solving and crisis management skills. Ability to maintain confidentiality and handle sensitive information. Experience in case management, social services and/or supportive housing is preferred. Basic computer literacy and word processing skills required. Must be able to lift up to 25 pounds and navigate stairs.

Additional Requirement:

Possession of a valid Virginia driver’s license, acceptable driving record, and current ability and willingness to transport clients in an agency vehicle.

Willing to be trained in Mandt, Medication Administration, CPR Certification, First Aid Certification.

Able to be certified as a Qualified Mental Health Case Manager.

Minimum Education and Experience:

Bachelor’s degree in human services/related specialty OR any equivalent combination of education and experience which provides the required knowledge, skills and abilities.

Other Information:

Work Equipment: Smart Phone, calculator, computer and related software.

Work Environment: General office environment with normal lighting levels, temperature, air quality, ventilation and noise levels. Community settings and client housing.

Work Location: 1241 N. Main St. office and other community sites as necessary.

Work Hazards: Standard hazards associated with a mental health treatment environment. Standard hazards associated with human service residential environment including hazards associated with problem behaviors. Use of universal precautions required.

 Work Schedule: Monday through Friday, regular office hours (8am-5pm); additional hours as needed to perform job requirements. Regular and reliable attendance is required.

Starting Salary: $43,500 – $48,000 annually

The Harrisonburg-Rockingham Community Services Board is hiring a Medical Director/Chief Psychiatrist! Nestled in the Shenandoah Valley, the Harrisonburg-Rockingham Community Services Board (HRCSB) provides services to residents across the lifespan for mental health, substance use, and developmental disabilities. The incumbent for this position will provide clinical leadership in combination with direct services to children with serious emotional disturbance and/or adults with serious mental illness and other behavioral health concerns across disabilities. This is a full-time, salaried position with benefits. Work schedule Monday-Friday during regular office hours and additional hours as needed.

General Statement of Duties:
Assertive Community Treatment (ACT) Nurse (Registered Nurse or Licensed Professional Nurse) will provide in-home services to clients with severe and persistent mental illness. Position is responsible for meeting the nursing service needs of agency consumers by providing competent standards of care in direct and indirect care roles. The Nurse will assist clients with medical aspects of their care through administering and delivering medications, assessing for medication side effects, educating about medications taken to ensure patient’s informed consent, and providing education about symptoms management. The Nurse will work in conjunction with others on the ACT Team to provide comprehensive services for clients in their homes and community settings. This position involves a rotation of day, evening and weekend shift coverage including overnight and weekend rotation of on-call coverage.

This position includes assessing service needs, developing treatment plans and providing assistance with access to community resources. Incumbent assists in obtaining medication and monitors response to prescribed medications and ensures that the medical staff has accurate information about the consumer’s response and/or difficulties related to the medication. The incumbent is expected to exercise a high level of confidentiality regarding clients and services. Receives regular direct supervision from ACT Supervisor, however, direct oversight of medical duties is performed by ACT Psychiatric Care Provider. Assures compliance with agency policy, client rights, confidentiality, licensure regulations and Medicaid regulations as applicable.

This position is classified as non-exempt under provision of the Fair Labor Standards Act.

Major Essential Functions:
Assist in the obtaining, safe storage, handling, and administration of IM and oral medications in compliance with state and federal law, departmental guidelines, and Community Services Board policy and procedure, as well as safe storage and handling of necessary medical supplies
Prepares medication for regular delivery to clients, checking medication orders for accuracy. Records medication delivery on eMAR in accordance with written procedures.
Practices good venipuncture techniques and administers intramuscular injections under the direction of the medical prescriber;
Provides basic medical assessment to consumers, including monitoring client vital signs.
Monitors clients for the development of side effects of medications, reporting this to the prescriber and documenting such in the client case record;
Assists with calling in medication ordered by prescriber to pharmacies as authorized by Psychiatric Care Provider.
Assists psychiatric care provider with managing indigent programs and use of sample medications, as needed for clients.
Assists with arranging and coordinating laboratory testing as ordered by Psychiatric Care Provider.
Assists with obtaining prior authorizations from insurance companies for client medications as ordered by the Psychiatric Care Provider.
Assists in providing therapeutic interventions in both individual and group settings to persons who are in crisis due to their mental health status.
Assists with admission process for individuals being admitted to the program.
Responsible for the cleaning and upkeep of the medication room and other program areas on a routine basis.
Provides medication, health, and wellness education on an individual and group basis to clients.
Provides training and support with activities of daily living, performs crisis intervention, and facilitates prescreening/hospitalization when necessary. Assists and participates in all hospital diversion, hospital care coordination, and hospital discharge/re-integration services.
Documents client contacts and maintains client records in accordance with established Board policy and procedure;
Assists with discharge planning and process; including to ensure that consumers are discharged with adequate supplies of medication and resources to obtain continued supplies.
Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service;
Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect;
Participates in team meetings, clinical staffing and supervision (individually and in group).
Participates in professional development training, seminars, and conferences.
Is responsible for other duties as assigned, consistent with established Board policy.

Required Knowledge, Skills and Abilities:
Thorough knowledge of the principles and practices of nursing;
Adherence to the code of ethics of the nursing profession;
Knowledge of principles, practices, and techniques involved in the diagnosis and treatment of individuals with mental health, and co-occurring disorders both individually and in a group setting;
Knowledge of mental health, substance abuse and co-occurring, treatment interventions both individually and in a group setting.
Ability to problem-solve and respond quickly to crisis situations. Ability to function calmly in stressful situations.
Basic knowledge about mental illness and the use of psychotropic medication in its treatment;
The ability to assess both general health problems and medication side effects;
Ability to organize and attend to detail in the delivery of medication;
Good interpersonal skills;
Ability to deal positively and constructively with changes and new challenges;
Demonstrated good judgment, and the ability to work with considerable autonomy. The ability to work comfortably with a wide diversity of both professional staff and clients is required.

Physical Requirements:
May be exposed to allergenic environments in client’s homes, including extreme heat, humidity, dust, smoke, pet contamination, cleaning supplies, etc.;
May be exposed to clients with infectious diseases;
Must be able to drive for long periods of time to visit clients in and out of the catchment area as needed;
Must be able to walk distances, climb and descend stairs, maneuver in and out of agency vehicles;
Prolonged periods sitting at a desk and working on a computer; and
Must be able to lift/push/pull up to 25 pounds at times.

Minimum Education and Experience:
Graduation from an accredited college or nursing school with a degree or diploma in practical nursing, current licensure as a Registered Nurse (RN) or Licensed Professional Nurse (LPN) in the Commonwealth of Virginia, plus two years of nursing experience which includes experience working with mental health and/or substance use disorder clients. Staff member is responsible for submitting proof of license renewal to the Human Resources office. Possession of a valid driver’s license and acceptable driving record as reported by the Department of Motor Vehicles are required for persons using a personal or agency vehicle in the performance of their duties.

Additional Requirements:
• Mandt Training
• CPR Certification and First Aid Certification
• AED Training

Other Information:
Equipment: Standard nursing equipment, telephone; computer hardware and software as required, misc. household appliances (i.e. washer/dryer, stove, dishwasher)

Work Environment: Office setting with normal lighting levels, temperature, air quality, ventilation, and noise levels. Community settings including medical offices, client homes, stores, outdoor settings, etc.

Work Location: 1241 N. Main St., Harrisonburg, VA 22802

Work Hazards: Standard hazards associated with a mental health treatment environment. Standard hazards associated with human service residential environment including hazards associated with problem behaviors; behaviors and hazards associated with necessary use of medical procedures. Use of universal precautions required. Use of protective equipment recommended.

Work Schedule: ACT is a 24-hour program and flexibility is required in order to meet and respond to coverage needs and individual residents’ needs. Shifts will vary to meet the needs of the program. Full-time employees are required to work 40 Hours each week. Monday through Friday- day and/or evening shifts. Weekends and Holidays- evening shifts on a rotating basis with ACT team members. Overnight and weekend on-call on a rotating basis with ACT team members. Regular and reliable attendance is required.

HIPAA Access Level 2: Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

Starting Salary:$45,000 -$55,000 annually

CSU Technician-Hourly
Harrisonburg Rockingham Community Services Board is looking for a candidate to add to the Residential CSU team. This is a hourly position working in a 24/7 short-term, 7-bed crisis stabilization program working with individuals in crisis to avoid psychiatric hospitalization, or stepping down from hospital setting before returning home. This position provides support and supervision to residents while coordinating with the multi-disciplinary team to create a safe and welcoming space. This position does require some overnight hours.