ACT Peer Recovery Specialist

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Major Essential Functions:

  • Assists in the development, implementation, and maintenance of ACT team services.
  • Collaborates with other members of ACT Team to provide comprehensive mental health and supportive services to clients.
  • Participates in daily ACT treatment team meetings to discuss client treatment goal and needs.
  • Models and coaches recovery behavior and skills for identified caseload of clients.
  • Supports clients in locating, and applying for, employment opportunities, educational programs, and housing as appropriate.
  • Provides goal directed interventions that provide skill development to individuals who have serious and persistent mental illness so that they can reside independently in their communities in the least restrictive environment. Interventions may include: helping consumers acquire basic skills in symptom management and adherence to psychiatric treatment plans; assisting consumers in developing medication adherence skills; helping consumers acquire basic functional skills and appropriate behavior related to the individual’s health and safety; helping consumers with individualized training in development and appropriate use of social skills and personal support system; and assisting consumers with skill development for improved personal hygiene, food preparation, and money management;
  • Performs assessments, determines client service needs, and develops treatment/service in coordination with ACT team.
  • Provides support to clients and families during times of crisis, and assists in linking clients to appropriate crisis stabilization services.
  • Links clients to appropriate substance use disorder recovery services in the community as appropriate (i.e. AA, NA) and other natural supports.
  • Refers clients at risk for HIV infection, AIDS, TB, hepatitis, and STDs and other health concerns to appropriate agencies for testing and treatment.
  • Collaborates and liaisons with law enforcement officers, local hospitals, medical providers, and others in the planning, provision, and evaluation of these services.
  • Produces client related service records and maintains accurate and up-to-date documentation consistent with agency policies and procedures. Maintains detailed documentation that is commensurate with requirements for Medicaid reimbursement and licensure regulations.
  • Receives regular individual guidance and supervision from ACT supervisor, as well as the Peer Program Coordinator.
  • Makes effective use of available technology, including, but not limited to, voice mail, e-mail, electronic medical record system, and other computer resources.
  • Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect.
  • Maintains a current level of knowledge regarding substance use and mental health disorders and available resources.
  • Assures compliance with Agency policy, client rights, and confidentiality.
  • Performs other duties as assigned consistent with established operational policies and procedures of the Harrisonburg-Rockingham Community Services Board.

 

Required Knowledge, Skills, and Abilities:

  • Personal lived experience with mental illness and/or substance use disorder and treatment.
  • Demonstrated awareness of ethical boundaries and human rights guidelines as they pertain to treatment and community services.
  • Understanding of the recovery model as it pertains to mental illness and substance use symptoms and disorders.
  • General knowledge of various mental illness and substance use symptoms and disorders.
  • Principles of record keeping and documentation as required.
  • Basic ethics appropriate to a helping relationship and understanding of confidentiality requirements.
  • General knowledge of community resources.
  • Skills in behavior management.
  • Skills in providing ongoing support as needed to promote ability to live independently and participate in the community.
  • Good interpersonal communication.
  • Demonstrated ability to communicate clearly and concisely (written and oral);
  • Shows good judgement.
  • Allows an individual with a disability to assume appropriate degree of responsibility for themselves.

 

Additional Requirements:

Possession of a current valid driver’s license, acceptable driving record and ability to transport clients. Mandt Training. First Aid/CPR training; Medication Administration certification, Trauma Training.

 

Minimum Education and Experience:

Peer Certification or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.  Must become a Certified and Registered Peer Recovery Specialist within 9 months of start date. One year of experience with SMI/SUD population is preferred but at least some amount of experience required. High school diploma required; some college experience preferred but not necessary. One year of maintaining active recovery.

 

Other Information:

Equipment: Telephone, copy machine, agency and/or personal vehicle, agency laptop, word processing, agency cellular phone, EHR software.

Work Environment: Community settings (homes, workplaces, shelters, streets) with highly variable work environments. General office environment with normal lighting, temperature, air quality, ventilation and noise levels. Vehicle.

Work Location: 1241 North Main Street, Harrisonburg VA 22802; variety of community settings, mostly within Harrisonburg and Rockingham County.

 Work Hazards: Hazards associated with working in variety of community situations, the characteristics of which may be difficult to predict. Hazards associated with working alone in community settings.

Work Schedule: ACT is a 24-hour program and flexibility is required in order to meet and respond to coverage needs and individual residents’ needs. Shifts will vary to meet the needs of the program.  Full-time employees are required to work 40 Hours each week.  Monday through Friday- day and/or evening shifts. Weekends and Holidays- evening shifts on a rotating basis with ACT team members. Overnight and weekend on-call on a rotating basis with ACT team members. Regular and reliable attendance is required.

HIPAA Access Level 2:  Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States..

HRCSB is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment. Applicants who require accommodation to participate in the job application process may contact Human Resources at recruitment@hrcsb.org.

 

Children’s Mental Health Case Manager

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The Harrisonburg-Rockingham Community Services Board is looking for a new Children’s Mental Health Case Manager! The Children’s Mental Health Case Manager will provide case management and service coordination for children with significant mental health struggles as well as their families. This position requires the ability to organize your schedule, manage a caseload of clients, and document complex services involving consumers, families, and private providers. Ideal candidates will have experiences working with children, adolescents and families, or any kind of related experience and education which would prepare you for working well with this population. This is a full-time, salaried, position with benefits and requires at least a Bachelor’s Degree in a human services related field.
Job Details
• Provides face-to-face in-home, intake, diagnostic and treatment services to children, adolescents and their families who are referred by the CBS staff, the Director, or through the Family Assessment & Planning Team (FAPT).
• Provides intensive case management through linking the individual directly to services, advocating on behalf of the client, coordinating services, enhancing community integration, and making collateral contacts as appropriate;
• Provides emergency intervention and crisis stabilization for assigned families;
• Provides educational or training activities as appropriate to parents of assigned cases;
Benefits
• Group coverage with the City of Harrisonburg
• Dental and vision insurance coverage
• Optional life insurance
• Annual leave and sick leave accrual
• 32 hours of personal leave granted after completion of 6 month probationary period
• Twelve paid holidays throughout the year
• Participation in the Virginia Retirement System
Minimum Qualifications
• Bachelor’s degree in human services or related field
• Prior experience serving children, adolescents, and families
• Any equivalent combination of education and experience

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CSU Specialist

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Major Essential Functions:

  1. Assists in providing therapeutic interventions in both individual and group settings to persons who are in crisis due to their mental health status.
  2. Completes admission process and discharge process for individuals being admitted do/discharged from the program.
  3. Provides input in the development of treatment plans that address the needs of the resident’s treatment during enrollment and collaborates with Case Coordinator regarding needed referrals and services upon discharge.
  4. Works to establish linkages between resident and naturally occurring supports in the family and community, as well as with other service providing agencies.
  5. Assists residents with daily living tasks as needed, including general facility upkeep, laundry, meal preparation, and transportation.
  6. Accurately completes clinical documentation and other paperwork as required.
  7. In conjunction with other program staff, provides general supervision of the CSU, and ensures that policies and procedures are followed.
  8. Responds to emergency situations that occur and appropriately involves other providers, including other program staff, agency emergency services staff, emergency medical services, and law enforcement, as needed.
  9. Expected to help with routine tasks to help maintain the facility and program readiness for admissions, includes and not limited to, doing facility laundry, helping with cleaning surfaces, assisting other staff in kitchen duties such as putting away groceries etc.
  10. Expected to collaborate with multidisciplinary team on ensuring that all needed tasks are completed during assigned shifts.
  11. Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service.
  12. Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect.
  13. Completes other tasks and duties as assigned by supervisor and/or other management staff.

 

Required Knowledge, Skills and Abilities:

  • Knowledge of principles, practices, and techniques involved in the diagnosis and treatment of individuals with mental health, and co-occurring disorders, both individually and in a group setting.
  • Knowledge of mental health, substance abuse and co-occurring treatment interventions both individually and in a group setting.
  • Good diagnostic, evaluative, and crisis intervention skills.
  • Knowledge of mental health recovery models of care.
  • Knowledge of treatment modalities and intervention techniques, such as group therapy, behavior management, supportive counseling, family education, crisis intervention, and discharge planning.
  • Skills in identifying and documenting a consumer’s needs for resources, services and other support; using information from assessments,
  • Ability to problem-solve and respond quickly to crisis situations. Ability to function calmly in stressful situations.
  • Ability to communicate effectively verbally and in writing.
  • Ability to establish and maintain effective working relationships with other employees and with private and public agency personnel.
  • The ability to work as part of a clinical treatment team is essential.

 

Minimum Education and Experience:

  • Bachelors level in Human Services plus one year of experience in the human services field or a combination of education and experience that is equivalent is required.
  • QMHP (Qualified Mental Health Professional) qualifications.

 

Additional Requirements:

  • Mandt Training
  • CPR Certification
  • Trauma Informed Treatment
  • First Aid
  • Drivers License with acceptable record.
  • Background check with favorable results.
  • AED Training

 

Other Information:

Work Equipment: Telephone, PC, pager, AED, misc. household appliances (i.e. washer/dryer, stove, dishwasher)

Work Environment: Residential setting with normal lighting levels, temperature, air quality, ventilation and noise levels.

Work Location: 1353 N. Main St., Harrisonburg, VA 22802

Work Hazards: Standard hazards associated with a mental health treatment environment.  Standard hazards associated with human service residential environment including hazards associated with problem behaviors; behaviors and hazards associated with necessary use of medical procedures. Use of universal precautions required. Use of protective equipment recommended.

Work Schedule: Hours include both first and second shift on weekdays and weekends in order to provide support to residents based on their needs. Some flexibility is required in order to meet and respond to coverage needs and individual residents’ needs.

HIPAA Access Level 2:  Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

HRCSB is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb.org.

 

Adult Mental Health Case Manager

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General Statement of Duties:

Provides community-based services for individuals with serious mental illness, some of whom have co-occurring disorders or disabilities. An emphasis is on securing and coordinating services to meet multiple needs of clients, providing support to families, and working with the CSB Community Liaison to assist clients with transition from local and state hospitals to community services. The position is supervised by the Adult Mental Health Case Management Supervisor.  Regularly scheduled supervision is provided as well as consultation and assistance necessary to accomplish the work. This position requires the ability to work with considerable independence and sound judgment, willingness and ability to utilize supervision, and commitment to working with individuals whose needs may be challenging to meet.

This position is classified non-exempt under the Fair Labor Standards Act.

Major Essential Functions:

  • Provides face-to-face in-home services including securing and monitoring other treatment services to adults with SMI who are referred by CSB intake staff, through the Supervisor or other agency referral sources.
  • Manages an assigned caseload of individuals with serious mental illness, some of whom have co-occurring disorders;
  • Assesses, secures, monitors, and coordinates multiple services according to client’s needs;
  • Provides supportive counseling to persons with serious mental illness, and their family members as appropriate;
  • Provides support to clients and families during times of crisis, and links clients to appropriate crisis stabilization services;
  • Participates in pre-discharge planning for assigned caseload of clients in psychiatric hospital, and/or other facilities;
  • Assures compliance with agency policy, client rights, confidentiality, licensure regulations, and Medicaid regulations as applicable;
  • Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect; insures that staff protect carefully the confidentiality of clients;
  • Participates in team meetings;
  • Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service;
  • Demonstrates a desire and willingness to continue growing and learning professionally, as evidenced by participation in appropriate workshops, seminars, and conferences;
  • Performs other related duties consistent with the mission of the Harrisonburg-Rockingham Community Services Board.

Required Knowledge, Skills and Abilities:

Extensive knowledge of a wide range of client service approaches and resources for individuals with serious and persistent mental illness; skills in delivering services and crisis interventions;  ability to work cooperatively and effectively with clients, co-workers, and service providers from the community; ability to make use of local community resources to meet client’s needs; knowledge of and adherence to basic ethics appropriate for helping professions; ability to write and document services concisely and effectively; demonstrated good judgment; good interpersonal skills. Basic computer literacy and word processing skills preferred.

Additional Requirement:

Possession of a current, valid driver’s license and acceptable driving record.

Minimum Education and Experience:

Graduation from an accredited college or university with a bachelor’s degree required; additional education in human services or a related specialty and/or experience in a mental health, developmental disabilities, or substance abuse setting preferred; candidates must have a combination of education and experience which provides the required knowledge, skills and abilities.

Other Information:

Equipment: Telephone, copy and fax machine, vehicle, PC, word processing software, electronic health record.

Work Environment: General office environment with normal lighting levels, temperature, air quality, ventilation and noise levels. Community settings, facilities, individual’s homes with environment as determined by occupant.

Work Location: 1241 N. Main St., Harrisonburg; individuals’ homes, facilities, and/or community settings.

Work Hazards:  Standard hazards associated with a mental health treatment environment including hazards associated with problem behaviors. Use of universal precautions required.

Work Schedule: Monday through Friday, regular office hours; some evening and weekend hours may be required; additional hours as needed to perform job requirements. Regular and reliable attendance is required.

Job Types: Full-time, Permanent

Benefits:

  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Vision insurance

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States..

HRCSB is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment. Applicants who require accommodation to participate in the job application process may contact Human Resources at recruitment@hrcsb.org.

ACT Nurse

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General Statement of Duties:

Assertive Community Treatment (ACT) Nurse (Registered Nurse or Licensed Professional Nurse) will provide in-home services to clients with severe and persistent mental illness. Position is responsible for meeting the nursing service needs of agency consumers by providing competent standards of care in direct and indirect care roles. The Nurse will assist clients with medical aspects of their care through administering and delivering medications, assessing for medication side effects, educating about medications taken to ensure patient’s informed consent, and providing education about symptoms management. The Nurse will work in conjunction with others on the ACT Team to provide comprehensive services for clients in their homes and community settings. This position involves a rotation of day, evening and weekend shift coverage including overnight and weekend rotation of on-call coverage. This position includes assessing service needs, developing treatment plans and providing assistance with access to community resources. Incumbent assists in obtaining medication and monitors response to prescribed medications and ensures that the medical staff has accurate information about the consumer’s response and/or difficulties related to the medication. The incumbent is expected to exercise a high level of confidentiality regarding clients and services. Receives regular direct supervision from ACT Supervisor, however, direct oversight of medical duties is performed by ACT Psychiatric Care Provider. Assures compliance with agency policy, client rights, confidentiality, licensure regulations and Medicaid regulations as applicable.

Major Essential Functions:

  • Assist in obtaining, safe storage, handling, and administration of IM and oral medications in compliance with state and federal law, department guidelines, and Community Service Board policy and procedure, as well as safe storage and handling of necessary medical supplies.
  • Prepares medication for regular delivery to client, checking medication orders for accuracy. As well as filling out proper documentation as per written protocol.
  • Practices good venipuncture techniques and administers intramuscular injections under the direction of the medical prescriber.
  • Provides basic medical assessment to consumers, including monitoring vital signs.
  • Monitors clients for development of side effects of medications, reporting this to the prescriber and documenting as such in the client case record.
  • Assists with calling in medications ordered by the prescriber to pharmacies as authorized by psychiatric care provider.
  • Assists psychiatric care provider with managing indigent programs and use of sample medications, as needed for clients.
  • Assists with arranging and coordinating laboratory testing as ordered by the psychiatric care provider.
  • Assists with obtaining prior authorizations from insurance companies for client medications as ordered by the psychiatric care provider.
  • Assists with therapeutic interventions in both individual and group settings to persons who are in crisis due to their mental health status.
  • Assists with admission process for individuals being admitted to the program.
  • Responsible for the cleaning and upkeep of the medication room and other program areas on a routine basis.
  • Provides medication, health, and wellness education on an individual and group basis to clients.
  • Provides training and support with activities of daily living, performs crisis intervention, and facilitates prescreening/hospitalizations when necessary. Assists and participates in all hospital diversion, hospital care coordination, and hospital discharge/re-integration services.
  • Documents client contacts and maintains client records in accordance with established board policy and procedure.
  • Assists with discharge planning and process, which includes ensuring clients are discharged with adequate supply of medications and the resources to obtain continued needed supplies.
  • Makes effective use of technology available to use.
  • Maintains effective relationships with co-workers and clients based on courtesy, compassion, and respect.
  • Participates in team meetings, clinical staffing and supervision.
  • Participates in professional development training, seminars, and conferences.
  • Is responsible for the duties as assigned that are consistent with established Board policy.

Required Knowledge, Skills and Abilities:

  • Thorough knowledge of the principles and practices of nursing;
  • Adherence to the code of ethics of the nursing profession;
  • Knowledge of principles, practices, and techniques involved in the diagnosis and treatment of individuals with mental health, and co-occurring disorders both individually and in a group setting.
  • Knowledge of mental health, substance abuse and co-occurring, treatment interventions both individually and in a group setting.
  • Ability to problem-solve and respond quickly to crisis situations. Ability to function calmly in stressful situations.
  • Basic knowledge about mental illness and the use of psychotropic medication in its treatment.
  • The ability to assess both general health problems and medication side effects.
  • Ability to organize and attend to detail in the delivery of medication.
  • Good interpersonal skills
  • Ability to deal positively and constructively with changes and new challenges.
  • Demonstrated good judgment, and the ability to work with considerable autonomy. The ability to work comfortably with a wide diversity of both professional staff and clients is required.

Physical Requirements:

  • May be exposed to allergenic environments in client’s homes, including extreme heat, humidity, dust, smoke, pet contamination, cleaning supplies, etc.
  • May be exposed to clients with infectious diseases.
  • Must be able to drive for long periods of time to visit clients in and out of the catchment area as needed.
  • Must be able to walk distances, climb and descend stairs, maneuver in and out of agency vehicles.
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift/push/pull up to 25 pounds at times.

Minimum Education and Experience:

Graduation from an accredited college or nursing school with a degree or diploma in practical nursing, current licensure as a Registered Nurse (RN) or Licensed Professional Nurse (LPN) in the Commonwealth of Virginia, plus three years of nursing experience which includes experience working with mental health and/or substance use disorder clients. Must be eligible to register as a Qualified Mental Health Professional (QMHP) or QMHP-trainee with the State of Virginia. Staff member is responsible for submitting proof of license renewal to the Human Resources office. Possession of a valid driver’s license and acceptable driving record as reported by the Department of Motor Vehicles are required for persons using a personal or agency vehicle in the performance of their duties.

Additional Requirements:

  • Mandt Training
  • CPR Certification and First Aid Certification
  • AED Training

Other Information:

Equipment: Standard nursing equipment, telephone; computer hardware and software as required, misc. household appliances (i.e. washer/dryer, stove, dishwasher)

Work Environment: Office setting with normal lighting levels, temperature, air quality, ventilation, and noise levels. Community settings including medical offices, client homes, stores, outdoor settings, etc.

Work Location: 1241 N. Main St., Harrisonburg, VA 22802

Work Hazards: Standard hazards associated with a mental health treatment environment. Standard hazards associated with human service residential environment including hazards associated with problem behaviors; behaviors and hazards associated with necessary use of medical procedures. Use of universal precautions required. Use of protective equipment recommended.

Work Schedule: ACT is a 24-hour program and flexibility is required in order to meet and respond to coverage needs and individual residents’ needs. Shifts will vary to meet the needs of the program. Full-time employees are required to work 40 Hours each week. Monday through Friday- day and/or evening shifts. Weekends and Holidays- evening shifts on a rotating basis with ACT team members. Overnight and weekend on-call on a rotating basis with ACT team members. Regular and reliable attendance is required.

HIPAA Access Level 2: Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

Job Types: Full-time, Permanent

Benefits:

  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Vision insurance

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States..

HRCSB is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment. Applicants who require accommodation to participate in the job application process may contact Human Resources at recruitment@hrcsb.org.

 

Crisis Stabilization Supervisor

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Major Duties and Responsibilities:

  • Assures the accessible and effective 24-hour delivery of residential crisis stabilization services to all those deemed appropriate for such services.
  • Supervises and schedules the work of crisis stabilization staff members, including shift coverage, and the coordination of adjunct staff with other CSB departments.
  • Provides programmatic leadership to all staff, including planning, scheduling, supervising, and evaluating the active treatment and supports delivered daily to residents.
  • Provides program-specific and ongoing training to staff regarding recovery, clinical care, medical management, and risk management issues related to crisis stabilization services.
  • Makes admission and discharge decisions in conjunction with the Emergency Services Supervisor and the Director of Behavioral Health Services as needed, as well as in conjunction with CSU Nursing and CSU Case Coordinator.
  • In coordination with the Director of Behavioral Health Services, assists in developing and revising program policies and procedures for daily operations to reflect current practices and to meet current standards including licensing, Medicaid, and all DBHDS requirements.
  • Meets, as needed, with other CSB coordinators/supervisors and with the Directors to plan for the effective utilization of the crisis stabilization program.
  • Represents the program with other stakeholders, including other CSBs who refer individuals to the program, and hospital personnel (e.g., SRMH, WSH, etc.).
  • Provides data as required for performance contract, reimbursement, and program planning/evaluation purposes, by assuring the collection of data is carried out as prescribed.
  • Assures maintenance of records and documentation in compliance with Board policy and procedures, and licensing and other regulatory requirements.
  • Manages the facility by initiating and coordinating services/repairs to maintain the facility in a safe and attractive manner to meet welfare, fire and building codes.  Modifies environment, program, and materials to meet physical disability needs of residents.
  • Participates in the annual budget preparation and monitors budget throughout the fiscal year.
  • Maintains and assures that staff maintain effective relationships with co-workers and customers based on courtesy, compassion, and respect.
  • Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service.
  • Is responsible for other duties as assigned, consistent with established policy and procedure.

Required Knowledge, Skills and Abilities:

  • Astute diagnostic, evaluative, and crisis intervention skills.
  • Strong interpersonal skills including the ability to work effectively with service providers from other agencies as well as with people who are experiencing a high level of stress.
  • Thorough knowledge of the principles and methods of administration and supervision.
  • advanced skills in providing administrative and clinical supervision; ability to plan, organize, develop, implement and evaluate a program of direct client services operating 24/7.
  • Ability to work as a member of a team and lead a team is essential; knowledge of and adherence to basic ethics appropriate for a helping relationship; ability to speak and write concisely and effectively.
  • Demonstrated good judgment and conflict resolution skills; computer literacy and word processing skills required.

Minimum Education and Experience:

Graduation from an accredited college or university with a master’s degree in Human Services plus two years’ experience in a behavioral health setting, or any equivalent combination of education and experience which provides the required knowledge, skills, and abilities. Supervision and crisis intervention experience is required. Professional licensure or Licensed Eligible required. Staff member is responsible for submitting proof of credentials to the Human Resources office.

Additional Requirements:

  • Mandt training
  • CPR Certification
  • First Aid Certification,
  • Trauma Informed Care training
  • Valid Driver’s License with acceptable record.
  • Background check with favorable results

Other Information:

Work Equipment: Telephone, PC, word processing software, copier, fax machine.

Work Environment: General office environment with normal lighting levels, temperature, air quality, and ventilation and noise levels.

Work Location: 1353 N. Main St. Work requires some local and regional travel.

Work Hazards: Standard hazards associated with a mental health treatment environment.  Standard hazards associated with human service residential environment including hazards associated with problem behaviors; behaviors and hazards associated with necessary use of medical first aid procedures.  Use of universal precautions required.  Use of protective equipment recommended.

Work Schedule: Monday through Friday, regular program hours; additional hours as needed to perform job requirements.  Supervision of 24/7 services may require after hours contacts. After-hours admission/administrative coverage as well as staff consult for CSU on a rotating basis.

HIPAA Access Level 2:  Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

HRCSB is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb.org.

 

Community Case Manager

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General Statement of Duties:

This position works in conjunction with the Community Paramedics at Harrisonburg Fire Department and is housed in the Public Safety Building HFD office.  This co-responding team will work in the community to build partnerships with community members and ultimately utilize resources to keep individuals served in their home. The Community Case Manager will support the overall goal of reducing low acuity calls for EMS services and creating positive results in the community by identifying needs related to mental health, substance use, and chronic disease management in potentially underserved or at-risk populations.  This team will work to not only address a current need but assess for underlying needs that may offer an opportunity for longer term improvements which reduce the need for future use of 911.

 

The role of the Community Case Manager will be to provide crisis intervention services aimed at determining the underlying needs contributing to the crisis.  As part of the co-responding Community Team, the case manager will provide the necessary time and referrals needed while Community Paramedics are able to assess and determine necessary medical response (immediate or otherwise).  The interventions will be varied and may include, but are not limited to: providing resources related to caregiving, providing healthcare resources, connecting with mental health treatment, providing resources to rehabilitate living conditions.  The Community Case Manager will collaborate with the individuals natural supports, medical and mental health providers, social service providers, and other community resources as needed (at the discretion of the client).

 

This position requires a multifaceted skill set that embraces the whole person perspective of treatment.  The individual must be able to engage an individual in crisis and meet that person where they are to assess and determine the underlying needs, knowledge of area resources, ability to create an accessible plan of care, and diligent follow-up to ensure efficacy.

 

This position is classified non-exempt under the provisions of the Fair Labor Standards Act.

Required Knowledge, Skills and Abilities:

    • Maintains trauma-informed treatment perspective.
    • Good assessment, evaluative, resource identification, and crisis intervention skills.
    • Knowledge of systems of mental health and substance abuse disorders
    • Ability to function calmly in stressful situations.
    • Ability to communicate effectively verbally and in writing.
    • Ability to establish and maintain effective working relationships with other employees and with private and public agency personnel.
    • Knowledge of and adherence to basic ethics appropriate for a helping relationship; ability to write concisely and effectively
    • Ability to work collaboratively with diverse individuals, including consumers, professionals, and family members Ability to work as part of a team to assist in providing administrative and clinical supervision.

 

Minimum Education and Experience:

Graduation from an accredited college or university with a Bachelor’s degree in any Human Service related field.  .

Additional Requirements:

  • Mandt Training
  • CPR Certification
  • Trauma Informed Training
  • First Aid Certification
  • AED Training
  • Valid Driver’s License
  • Background Check

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States..

HRCSB is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment. Applicants who require accommodation to participate in the job application process may contact Human Resources at recruitment@hrcsb.org.

Developmental Disabilities Case Manager

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General Statement of Duties:

Provides direct services to individuals with developmental disabilities. Activities include linking and service coordination as well as monitoring of service provision. The position requires maximum responsiveness to client and family concerns, so may require flexible work hours as needed.

General supervision is provided regularly by the Supervisor of Developmental Disability Case Management. Considerable coordination and planning must occur independently, with supervisory consultation; therefore, decision-making skills and the ability to act independently are necessary.

This position is classified non-exempt under the Fair Labor Standards Act.

Major Essential Functions:

  • Conducts or coordinates assessment to determine eligibility for ID/DD Case Management.
  • Utilizes a person-centered planning approach to identify strengths and goals, including employment goals, with input from the person and her/his network of friends, family and significant others.
  • Develops person centered plans that are based on the person’s strengths and address the person’s desires, needs, and the limitations of the individual and her/his current support system.
  • Assists individual clients directly for the purpose of locating, developing or obtaining needed services and resources. This may include crisis response, transportation assistance, family intervention, Regional Support Teams, and other forms of assistance.
  • Coordinates services with other agencies and providers involved with the individual.
  • Makes collateral contacts with significant others and fosters the development of natural support networks of friends and family.
  • Monitors service delivery to assure implementation of the consumer service plan. Assesses the individual’s receipt of and satisfaction with services. Includes clients and families in monitoring services and, as appropriate, amending consumer service plans; As applicable, monitor service delivery in accordance with Enhanced Case Management guidelines.
  • Maintains client records in conformity with CSB policies and procedures in order to document the provision of support coordination. For Medicaid clients, maintains records in compliance with State Plan Option (SPO) or Waiver regulations and guidelines.
  • Meets agency standards for staff productivity.
  • Maintains effective relationships with co-workers and customers based on courtesy, compassion and respect.
  • Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service.
  • Participates in training and staff development activities to enhance and maintain skills, in accordance with CSB policy.
  • Performs other duties as assigned consistent with established operational policies and procedures.

Required Knowledge, Skills and Abilities:

Knowledge of intellectual disability; its causes and current forms of service provision; assessment procedures, including person-centered approaches; client rights; local service delivery systems; principles of record-keeping and documentation; consumer service planning processes and formats; basic ethics appropriate to a helping relationship. Skills in working with clients, families, and other service providers; identifying and/or creating supports and services to meet identified needs; coordinating multiple services to meet client needs. Ability to form helping relationships with clients and families; communicate effectively orally and in writing; be assertive in assisting clients; work independently and benefit from supervision. Basic computer literacy and word processing skills preferred.

Additional Requirement:

  • Possession of a current, valid driver’s license and good driving record.
  • Ability to pass a background check.
  • E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States

Minimum Education and Experience:

Graduation from an accredited college or university with a bachelor’s degree in human services, special education or a related specialty, plus developmental disability work experience or relevant education that indicates that at entry level they possess the knowledge, skills, and abilities indicated above.

Other Information:

Equipment:  Telephone, copy machine, vehicle, PC.

Work Environment:  General office environment with normal lighting levels, temperature, air quality, ventilation, and noise levels. Community settings, facilities, individual’s homes with environment as determined by occupant.

Work Location:  1241 N. Main St., Harrisonburg; individuals’ homes, individuals’ workplaces, other human services agencies, facilities, and/or community settings. 

Work Hazards:  Minimal hazards associated with rehabilitation programs.

Work Schedule:  Monday through Friday, regular office hours; some evening and weekend hours required as scheduled. Additional hours as needed to perform job requirements. Regular attendance is required. 

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States..

HRCSB is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment. Applicants who require accommodation to participate in the job application process may contact Human Resources at recruitment@hrcsb.org.

Jail Services Clinician

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General Statement of Duties:

Provides behavioral health services to individuals currently incarcerated in the Rockingham-Harrisonburg Regional Jail (RHRJ).  Services include coordinating access to jail based psychiatric services, providing screenings and assessments to identify and evaluate mental health concerns, providing short-term supportive counseling, leading psychoeducational groups and facilitating continued services upon release from RHRJ as appropriate.  This position works closely with RHRJ staff to facilitate appropriate mental health interventions to incarcerated individuals. The position is supervised by the Senior Manager of Adult Outpatient Services and will be provided with regularly scheduled supervision. Additional consultation and assistance are also available from Director of Behavioral Health Services and other relevant program supervisors within the Board as needed. This position requires the ability to work with considerable independence and sound clinical judgment, willingness and ability to utilize supervision, and commitment to working with individuals whose needs may be challenging to meet.

This position is classified Exempt under the Fair Labor Standards Act.

Major Essential Functions:

  • Provides screenings and referrals to CSB Nurse Psychiatric Practitioner within Rockingham-Harrisonburg Regional Jail.
  • Provides safety assessments and recommendations for inmates indicated by jail staff.
  • Provides crisis intervention and makes referrals to emergency services when appropriate.
  • Collaborates with jail staff to provide segregation evaluations on inmates that are placed, or have requested to be placed, in segregation within the jail.
  • Assists inmates in accessing mental health and/or substance abuse services upon release from jail.
  • Provides short-term supportive counseling to persons with serious mental illness within RHRJ.
  • Facilitates a psychoeducational group on the mental health pod in RHRJ.
  • Facilitates weekly behavioral health focused groups offered, as appropriate, to all general population RHRJ inmates.
  • In collaboration with the Senior Manager of Adult Outpatient Services serves as a liaison between HRCSB and RHRJ as appropriate.
  • In collaboration with the Senior Manager of Adult Outpatient Services, will maintain required reporting data elements to be utilized for internal and external outcome measurements.
  • Assures compliance with agency policy, client rights, confidentiality, licensure regulations, and Medicaid regulations as applicable;
  • Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect;
  • Participates in team meetings and individual supervision;
  • Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service;
  • Performs other related functions as assigned, consistent with organizational objectives, policies, and procedures.

Required Knowledge, Skills and Abilities:

Thorough knowledge of principles, practices, and methods of mental health interventions; thorough knowledge of crisis intervention/emergency techniques; ability to work effectively with clients, co-workers, and service providers from the community; ability to make use of local community resources to meet client’s needs; knowledge of and adherence to basic ethics

appropriate for helping professions; ability to write concisely and effectively; demonstrated good judgment; good interpersonal skills. Basic computer literacy and word processing skills preferred.

Additional Requirement:

Possession of a current, valid driver’s license and acceptable driving record.

Minimum Education and Experience:

Graduation from an accredited college or university with a master’s degree in human services or a related specialty plus two years of experience in a mental health, mental retardation, or substance abuse setting; OR any equivalent combination of education and experience which provides the required knowledge, skills and abilities. Must be professionally licensed (LPC or LCSW) or license eligible.  If licensed, staff member is responsible submitting an active license at time of hire and annual proof of license renewal to the Human Resources office.

Other Information: 

Equipment: Telephone, copy machine, fax machine, vehicle, PC, word processing software, Dictaphone, TDD. 

Work Environment: General office environment with normal lighting levels, temperature, air quality, ventilation and noise levels. Community settings, facilities, individual’s homes with environment as determined by occupant. 

Work Location: Rockingham County Jail, 25 South Liberty St., Harrisonburg, 1241 North Main Street office. 

Work Hazards:  Standard hazards associated with a mental health treatment environment including hazards associated with problem behaviors. Use of universal precautions required.

 Work Schedule: Monday through Friday, regular office hours; some evening and weekend hours may be required; additional hours as needed to perform job requirements.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States..

HRCSB is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment. Applicants who require accommodation to participate in the job application process may contact Human Resources at recruitment@hrcsb.org.

 

Hospital Discharge Liaison

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General Statement of Duties:

Coordinates discharges from adult state hospitals such that hospital utilization is managed efficiently and community reintegration is pursued aggressively. Primary focus is on individuals at Western State Hospital (WSH), Catawba Hospital, and Central State Hospital, along with SVMHI, NVMHI and Piedmont Geriatric Hospital.  Supports the Discharge Assistance Program (DAP) Coordinator by providing DAP Monitoring to DAP recipients who otherwise receive no CSB services. This position is supervised by the Hospital Liaison Coordinator.

Incumbents in this position should have demonstrated capabilities and initiative in supporting adults with serious mental illness, as well as demonstrated capacity to work proactively with a variety of facility and community staff in a position of considerable responsibility, visibility, and accountability. Job duties require the ability to make sound decisions, represent the agency effectively in interagency settings, interpret and apply protocols and procedures, consult and collaborate regularly with multiple other staff members, maintain confidentiality, and document the delivery of services.

This position is classified non-exempt under the Fair Labor Standards Act.

Major Duties and Responsibilities:

Serves as primary contact person for facilitating discharge of individuals receiving inpatient services at Department of Behavioral Health and Developmental Disabilities (DBHDS) funded mental health facilities;

Works with individual consumers, as well as their respective inpatient staff and community support teams to achieve timely and effective discharge and effective engagement in community services. Ensures that copies of advance directives, wellness recovery action plans (WRAP), or similar expressions of a consumer’s treatment preferences, if available, are included in the consumer’s service record.

Serves as primary case coordinator for individuals admitted to adult state hospitals who are not already supported by a CSB case manager; develops and documents plans for discharge and initiation of appropriate community services.

Collaborates with the Discharge Assistance Program (DAP) coordinator to create DAP plans, identifying DAP eligible clients, and identifying appropriate Core Services for one-time and ongoing DAP expenditures.

Provides case monitoring and limited coordination for individuals with DAP plans who do not otherwise receive CSB services; monitors benefits and ensures documentation to support DAP-funded services, such as the Universal Assessment Instrument (UAI) and/or DLA-20.

Represents the agency at regularly scheduled treatment planning meetings at state hospitals, providing accountability to the hospital and to the region for aggressive and effective discharge planning for each local individual.

Collaborates with Emergency Services staff to ensure that timely and effective discharge planning is initiated immediately upon admission of individuals to inpatient services.

Assesses, secures, monitors, and coordinates multiple services according to client’s needs;

Provides and documents services in compliance with CSB policy, client rights, confidentiality, licensure regulations, and Medicaid regulations as applicable;

Maintains effective working relationships with coworkers and customers based on courtesy, compassion and respect; ensures that staff protects carefully the confidentiality of clients;

Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service;

Demonstrates a desire and willingness to continue growing and learning professionally, as evidenced by participation in appropriate workshops, seminars, and conferences;

Performs other related duties consistent with the mission of the Harrisonburg Rockingham Community Services Board.

Required Knowledge, Skills and Abilities:

Extensive knowledge of a wide range of client service approaches and resources for individuals with serious and persistent mental illness;

Skills in delivering services and crisis intervention;

Ability to plan, organize, develop, and document services in a manner that maximizes accountability;

Knowledge of and adherence to basic ethics appropriate for a helping relationship;

Excellent communication skills and the ability to work cooperatively and effectively with others;

Ability to speak and write concisely and effectively;

Demonstrated good judgment;

Ability to identify and solve problems and overcome barriers.

Minimum Education and Experience:

Graduation from an accredited college or university with a bachelor’s degree in human services plus experience in a mental health, developmental disabilities or substance use setting or a related human services field; or any equivalent combination of education and experience which provides the required knowledge, skills and abilities.

Additional Requirement:

Possession of a valid Virginia driver’s license, acceptable driving record, and current ability and willingness to transport clients.

 Other Information:

Equipment: Telephone, copier, vehicle, computer, word processing software, electronic health record.

Work Environment: General office environment with normal lighting levels, temperature, air quality, ventilation and noise levels. Community settings, facilities, individuals’ homes with environment as determined by occupant.

Work Location: 1241 N. Main St., Harrisonburg, VA; individuals’ homes, facilities and/or community settings including state psychiatric hospitals.

Work Hazards: Minimal hazards associated with inpatient settings and community programs for individuals with serious and persistent mental illness.

Work Schedule: Monday through Friday, regular office hours; some minimal evening and weekend hours may be required; additional hours as needed to perform job requirements. Regular and reliable attendance is required.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States..

HRCSB is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment. Applicants who require accommodation to participate in the job application process may contact Human Resources at recruitment@hrcsb.org.