Adult Mental Health Case Manager

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General Statement of Duties:

Provides community based services for individuals with serious mental illness, some of whom have co-occurring disorders or disabilities. An emphasis is on securing and coordinating services to meet multiple needs of clients, providing support to families, and working with the CSB Community Liaison to assist clients with transition from local and state hospitals to community services. The position is supervised by the Adult Mental Health Case Management Supervisor.  Regularly scheduled supervision is provided as well as consultation and assistance necessary to accomplish the work. This position requires the ability to work with considerable independence and sound judgment, willingness and ability to utilize supervision, and commitment to working with individuals whose needs may be challenging to meet.

This position is classified non-exempt under the Fair Labor Standards Act.

Major Essential Functions:

Provides face-to-face in-home services including securing and monitoring other treatment services to adults with SMI who are referred by CSB intake staff, through the Supervisor or other agency referral sources.

Manages an assigned caseload of individuals with serious mental illness, some of whom have co-occurring disorders;

Assesses, secures, monitors, and coordinates multiple services according to client’s needs;

Provides supportive counseling to persons with serious mental illness, and their family members as appropriate;

Provides support to clients and families during times of crisis, and links clients to appropriate crisis stabilization services;

Participates in pre-discharge planning for assigned caseload of clients in psychiatric hospital, and/or other facilities;

Assures compliance with agency policy, client rights, confidentiality, licensure regulations, and Medicaid regulations as applicable;

Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect; insures that staff protect carefully the confidentiality of clients;

Participates in team meetings;

Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service;

Demonstrates a desire and willingness to continue growing and learning professionally, as evidenced by participation in appropriate workshops, seminars, and conferences;

Performs other related duties consistent with the mission of the Harrisonburg-Rockingham Community Services Board.

Required Knowledge, Skills and Abilities:

Extensive knowledge of a wide range of client service approaches and resources for individuals with serious and persistent mental illness; skills in delivering services and crisis interventions;  ability to work cooperatively and effectively with clients, co-workers, and service providers from the community; ability to make use of local community resources to meet client’s needs; knowledge of and adherence to basic ethics appropriate for helping professions; ability to write and document services concisely and effectively; demonstrated good judgment; good interpersonal skills. Basic computer literacy and word processing skills preferred.

Additional Requirement:

Possession of a current, valid driver’s license and acceptable driving record.

Minimum Education and Experience:

Graduation from an accredited college or university with a bachelor’s degree required; additional education in human services or a related specialty and/or experience in a mental health, developmental disabilities, or substance abuse setting preferred; candidates must have a combination of education and experience, which provides the required knowledge, skills and abilities.

Other Information:

Equipment: Telephone, copy and fax machine, vehicle, PC, word processing software, electronic health record.

Work Environment: General office environment with normal lighting levels, temperature, air quality, ventilation and noise levels. Community settings, facilities, individual’s homes with environment as determined by occupant.

Work Location: 1241 N. Main St., Harrisonburg; individuals’ homes, facilities, and/or community settings.

Work Hazards:  Standard hazards associated with a mental health treatment environment including hazards associated with problem behaviors. Use of universal precautions required.

Work Schedule: Monday through Friday, regular office hours; some evening and weekend hours may be required; additional hours as needed to perform job requirements. Regular and reliable attendance is required.

HIPAA Access Level 2:  Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

CSU Clinician – Hourly

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General Statement of Duties:

This crisis stabilization program is a short term, 7-bed intensive residential program staffed 24 hours a day to provide crisis services to individual with mental health and co-occurring disorders. Services provided include individual and group therapy.  This position assists in coordinating services and/or resources needed by the resident during their stay and upon discharge from the facility. This position exercises independence in day-to-day decision-making, and it requires expertise in mental health treatment, diagnoses, intervention and assessment with adults whose needs may be difficult to meet. This position works with other crisis stabilization team members, family members, other caregivers, and community resources.

This position is classified non-exempt under the provisions of the Fair Labor Standards Act.

Major Essential Functions:

  1. Provides intake assessments, individual, group, and family sessions to residents of the crisis stabilization program.
  2. Is the lead group facilitator during their assigned shift and provides one-on-one therapy to clients as appropriate.
  3. Provides recommendations/suggestions in the development of treatment plans that address the needs of the resident’s treatment during enrollment and needed referrals and services upon discharge.
  4. Accurately completes administrative and other paperwork as required.
  5. Along with the CSU Supervisor and the Case Coordinator, develops individual treatment plans that address the needs of the consumer.
  6. Provides in put to CSU Supervisor and Case Coordinator in developing treatment resources pertinent to planning content for group and individual treatment.
  7. Works with CSU Supervisor and Case Coordinator to develop discharging planning and the linkage of the consumer to resources in the community.
  8. In conjunction with other program staff, provides general supervision of the CSU, and ensures that policies and procedures are followed.
  9. Provide positive behavior supports to residents. Responds to emergency situations that occur and appropriately involves other providers, including other program staff, agency emergency services staff, emergency medical services, and law enforcement, as needed.
  10. Assists consumers, when necessary, with daily living tasks as needed, including general facility maintenance tasks, laundry, meal preparation, and transportation.
  11. Attends interdisciplinary, inter-agency and community-based meetings related to consumer treatment when appropriate.
  12. Assures compliance with agency policy, client rights, confidentiality, licensure regulations and Medicaid regulations as applicable.
  13. Completes other tasks and duties as assigned by supervisor and/or other management staff.

Required Knowledge, Skills, and Abilities:

  • Thorough knowledge of the principles, practices and techniques involved in the diagnosis and treatment of individuals with mental health, substance abuse and co-occurring disorders individually and in a group setting.
  • Knowledge of mental health, substance abuse and co-occurring treatment interventions both individually and in a group setting.
  • Good diagnostic, evaluative, and crisis intervention skills.
  • Clinical competence in managing suicidal consumers.
  • Ability to function calmly in stressful situations.
  • Ability to communicate effectively verbally and in writing.
  • Ability to establish and maintain effective working relationships with other employees and with private and public agency personnel.
  • The ability to work as part of a clinical treatment team is essential.

Minimum Education Experience:

  • Master’s level in Human Services, licensed eligible in the State of Virginia

Additional Requirements:

  • Mandt Training
  • CPR Certification
  • First Aid Certification
  • AED Training

Other Information:

Work Equipment: Telephone, PC, pager, TDD, AED, misc. household appliances (i.e. washer/dryer, stove, dishwasher)

Work Environment: Residential setting with normal lighting levels, temperature, air quality, ventilation and noise levels.

Work Location: 1353 N. Main St., Harrisonburg, VA 22802

Work Hazards: Minimal hazards associated with a mental health treatment environment. Minimal hazards associated with human service residential environment including hazards associated with problem behaviors; behaviors and hazards associated with necessary use of medical procedures. Use of universal precautions required. Use of protective equipment recommended.

Work Schedule: Hours are scheduled to provide support to residents based on their needs. Flexibility is required in order to meet and respond to coverage needs and individual residents’ needs.

HIPAA Access Level 2:  Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

HRCSB is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb.org.

Chief Financial Officer

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The Harrisonburg-Rockingham Community Services Board (HRCSB) has an immediate need for a Chief Financial Officer. Established in 1972, HRCSB is quasi-governmental agency that specializes in the treatment of behavioral health and developmental disabilities across the life span; with an operational budget exceeding $22 million, employee base of approximately 250 positions, and services delivered to well over 6000 individuals in FY2024. The ideal candidate will demonstrate strategic thinking; be able to ensure the financial health of the organization while ensuring operational effectiveness for the future; strong budgeting and forecasting skills related to the annual planning cycle and in-year reporting; expert analytical and modeling capabilities for conversion of information to communicate and influence communication and outcomes; and be able to exercise a high degree of initiative and independence. This position is a member of the leadership team and reports to the Executive Director. CPA license preferred.

• The CFO monitors and financially accounts for services provided by HRCSB and responsible for all facets of planning, developing, administering, and servicing fiscal operations, including accounting, reimbursement, and payroll. The CFO oversees budgeting, contracting, and is directly responsible for reporting of financial and performance data.
• The CFO proposes and develops the agency’s fiscal policies and procedures, ensuring effective internal controls and supporting the process of revenue cycle management.
• The CFO provides timely and accurate fiscal information to the Executive Director and other leadership, keeps the Executive Director and the Board informed of the agency’s financial position and routinely reports the results of CSB financial operations through financial statements which conform to generally accepted accounting principles.
• The CFO ensures compliance with the Federal, State, local and board fiscal regulations and policies as well as the DBHDS Performance Contract.

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Switchboard Operator/Receptionist

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General Statement of Duties:

Performs a variety of moderately complex receptionist and clerical tasks.  This position is directly responsible to the Clerical Services Manager.  The person in this position must exercise discretion and independent judgment in comprehending, responding to and coordinating compliance with complex administrative, technical, and regulatory requirements. The position requires excellent telephone and interpersonal skills.  The person in this position maintains a highly visible role in processing incoming telephone calls and handles a variety of clerical duties in support of agency Administrative and Clinical staff, requiring the making of responsible decisions in accordance with established policies.  Considerable judgment and appropriate actions in dealing with staff and clients and the general public is required, including monitoring for suspicious or inappropriate behavior and taking appropriate action.  Must be able to work independently and maintain a high level of confidentiality.

This position is classified non-exempt under the provisions of the Fair Labor Standards Act.

Major Essential Functions:

Job duties will evolve and may change based on agency demands.

Primary switchboard operator.

Provides excellent customer service to clients, staff, and visitors; displays a positive attitude and projects a welcoming, professional image.

Provides clerical support for administrative staff.

Assists with receptionist duties – greeting clients, general public and telephone callers, directing them to proper person or area, and generally manages front desk checking in and traffic flow at any of the reception desks as needed.

Performs data entry functions.

Assists in a wide range of general duties, e.g. copying, mail processing, etc.

Assists with scheduling appointments in electronic health record for medical providers and Clinical staff.

Maintains effective relationships with co-workers and clients based on courtesy, compassion and respect.

Makes effective use of available technology, including computers, e-mail, and voicemail in order to enhance customer service.

Performs other duties and special projects as assigned, consistent with established policies and procedures.

Required Knowledge, Skills, and Abilities:

Exceptional customer service skills; ability to operate multiline telephone system; excellent keyboarding and data entry skills with high degree of accuracy; proficiency in working with an electronic health record, including appointment scheduling; demonstrated ability to communicate effectively with customers, both in person and on the telephone, and interact positively with staff, clients, and general public; thorough knowledge of office procedures and equipment, business arithmetic and English; ability to understand and follow complex oral and written instructions; excellent communication and interpersonal skills; ability to work as a team member, within the department and within the agency; ability to use good judgment, exercise tact, and be courteous under sometimes difficult conditions; dependability; flexibility;  attention to detail and pro-active identification of potential risk; good organizational skills; ability to handle multiple priorities; ability to work independently; ability to make decisions and initiate action based on established policies and procedures; ability to maintain confidentiality; knowledge of confidentiality standards and laws; ability to seek and use supervision appropriately.  General knowledge of the behavioral health field and professional terminology is desired.

Additional Requirement:

Mandt training

Minimum Education and Experience:

Completion of high school, preferably supplemented by college or business school courses; plus, two years of progressively responsible experience in administrative/clerical support work, including multi-line phone systems; OR any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Other Information:

Equipment:  Multi-line telephone system, PC, designated software, calculator, copy machine, fax machine, printer, postage meter, and document scanner.

Work Environment: General office environment with normal lighting levels, temperature ranges, air quality, ventilation, and noise levels.

Work Location:  1241 North Main Street.

Work Hazards:  Standard hazard associated with repetitive motion necessary for data entry/keyboarding; standard hazard associated with human services environment.

Work Schedule:  Monday through Friday, regular office hours; occasional evening hours as scheduled; additional hours as needed to perform job requirements. Regular attendance is required.

HIPAA Access Level 3:  Read-only access to protected health information (PHI), limited to the minimum necessary, and full read/write access to demographic and financial information, limited to the minimum necessary, for all clients as part of staff provision of support services in agency health care operations.  Staff at Level 3 are allowed to seek out client PHI as necessary to perform assigned duties but are expected to exercise due precautions to avoid exposure to PHI which is not necessary to perform these assigned duties.  Utilization of information will be in   accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

HRCSB is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb.org.

Payroll Specialist

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General Statement of Duties:

Collects, processes, and produces CSB payroll. The incumbent plans his/her own work in collaboration with other individuals within the payroll department to ensure date driven deliverables are met. The position is supervised by the Controller. The position also works closely with the Human Resources Department.

Persons in this class are classified non-exempt under the Fair Labor Standards Act.

Distinguishing Features of Work:

A primary goal is to ensure the timely and accurate collection and processing of data related to CSB payroll, human resources information, and service delivery. This position works with a wide range of CSB staff. This position is responsible for handling and coordinating highly confidential information on behalf of the CSB, its employees, and consumers. All requisite personnel-related reporting must be independently completed in full compliance with federal and state laws and regulations.

Major Essential Functions:

Collects, reviews, and enters into the payroll system all timesheets for all CSB staff, including leave balance verification, holiday pay, overtime and discretionary leave, etc. and communicates any discrepancies or corrections to appropriate staff and Supervisors.

Processes and produces accurate semi-monthly payroll checks and direct deposits.

Reviews and enters all employee reimbursement requests for payment through payroll.

Reviews and compares employee deductions from HR module to Payroll module and investigates (in collaboration with HR) any variances.

Prepares all state and federal payroll tax deposits for each payroll period.

Reviews and approves monthly VRS Snapshot payment, reconciles to related payroll records, and submits for approval.

Prepares and reconciles monthly and semi-monthly ICMA payments and submits for approval.

Reconciles health, vision, dental, etc. invoices to payroll records and provides information to HR for investigation of variances.

Prepares quarterly Form 941s, reconciles to the related payroll reports, and provides to the Controller for review and submission.

Prepares quarterly VA state tax and VEC Unemployment reports and reconciles to related payroll records and submits for review.

Generates IRS W-2 forms and reconciles to related reports and information for each tax year.

May provide orientation/training to new service provider staff on timesheet completion and other payroll related policies.

Monitors and maintains payroll email inbox and appropriately responds to requests and questions in a timely and professional manner.

Provides payroll records as requested during the annual financial statement audit.

Maintains payroll reports and employee records in a manner that is easy to understand and locate in the event of questions.

Maintains payroll manual, ensuring appropriate documentation is current, complete, tested, and can support continuity of payroll operations during emergency or other special situations.

Coordinates, in conjunction with the Controller, the implementation of payroll related upgrades or patches to the accounting system.

Performs special projects as time available.

Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect.

Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service.

Responsible for special projects and other duties, as assigned, consistent with established policies and procedures.

Required Knowledge, Skills and Abilities:

Excellent knowledge of administrative procedures related to payroll and human resource functions; exceptional organizational and business management skills, with the ability to meet date-certain deadlines and manage routines with minimal supervision; liaison abilities, including excellent flexibility and knowledge of various administrative systems; ability to engage in appropriate independent actions and take appropriate initiative per agency policies, federal/state personnel law, and related regulations; training and technical assistance skills; knowledge of and ability to comply with strict confidentiality standards; strong communication skills; computer hardware and software skills in Human Resources specialty; ability to balance competing principles in data management; sound judgment.

Minimum Education and Experience:

Completion of high school or GED supplemented by college or business school courses; 3 years of experience in payroll or related field; OR any equivalent combination of experience and training which provides the required knowledge, skills and abilities.

Other Information:

Equipment: Telephone, copy machine, PC and/or other designated computer hardware, designated software, adding machine.

Work Environment: General office environment with normal lighting levels, temperature ranges, air quality, ventilation, and noise levels.

Work Location: 1241 North Main Street Office, Harrisonburg, Va.

Work Hazards: Minimal hazard associated with human services environment.

Work Schedule:  This position can work up to 25 hours a week to support payroll functions. Schedule may vary; however, hours will be provided Monday – Friday between 7:30am – 5:30pm.

HIPAA Access Level 3: Read-only access to PHI, limited to minimum necessary, and full read/write access to demographic and financial information, limited to the minimum necessary, for all clients as part of staff provision of support services in agency health care operations. Staff at Level 3 are allowed to seek out client PHI as necessary to perform assigned duties but are expected to exercise due precautions to avoid exposure to PHI which is not necessary to perform these assigned duties. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

HRCSB is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb.org.

Children’s Mental Health Case Manager

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The Harrisonburg-Rockingham Community Services Board is looking for a new Children’s Mental Health Case Manager! This position will provide case management and service coordination for children with significant mental health struggles as well as their families. This position requires the ability to organize your schedule, manage a caseload of clients, and document complex services involving consumers, families, and private providers. Ideal candidates will have experiences working with children, adolescents, and families, or any kind of related experience and education that would prepare you for working well with this population. This is a full-time, salaried, position with benefits and requires at least a bachelor’s degree in a human service-related field.

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Developmental Disabilities Program Assistant

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Hourly position, supporting the DD case management program by assisting clients with transportation, accompanying clients to appointments such as shopping or community events, and providing some direct support to client’s in their home, including support with IADLs. Additional administrative duties as required. Up to 29 hours per week, with occasional hours spent outside of normal office hours to accommodate client’s schedules. Completion of an associate degree or two years of college in a human services field; OR completion of high school and one year of direct care experience with individuals with mental illness, developmental disability, or substance abusers; OR any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Qualified applicants can obtain an application by visiting our website at www.hrcsb.org
or by calling (540) 438-7180

Mail completed applications to:
Human Resources Manager
Harrisonburg-Rockingham Community Services Board
1241 N. Main Street, Harrisonburg, VA 22802

Equal Opportunity Employer and Drug-Free Workplace

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Accounts Receivable Specialist

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General Statement of Duties:

 Performs a variety of moderately complex reimbursement and Accounts Receivable tasks. The position requires exceptional attention to detail, intermediate spreadsheet and financial software skills, the capacity for handling a high volume workflow that may involve competing demands, and the ability to adapt to new work procedures and new situations, as well as maintaining client confidentiality.  The incumbent closely coordinates work assignments and responsibilities with the Controller.  This position reports to the Reimbursement Supervisor or to the Controller in the absence of the Reimbursement Supervisor.

This position is classified as non-exempt under the provision of the Fair Labor Standards Act.

Major Essential Functions:

  • Job duties will evolve and may change based on agency demands.
  • Daily, works insurance notifications with other medical billing/accounting professional as the alphabet has been divided.
  • Daily applies client and third-party payments, insurance remittances, etc. to clients’ accounts in the Electronic Health Record system.
  • Pursues unpaid/outstanding claims, delays, denials, or other problems in the payment of designated payers. Identifies and resolves billing problems and account discrepancies.  Contacts third-party payers to verify eligibility, check claim status, and/or follow up on outstanding claims.
  • Maintains up-to-date knowledge of third-party and other payers’ requirements to assist with notifications within the electronic health record and maximize reimbursements from those sources of revenue.
  • Applies client payments received through intake and/or mail to account in Credible. Works with staff to reconcile missing items from the deposit during intakes.
  • Prepares AR statements monthly for distribution.
  • Works with Insurance Reimbursement Specialist to reprocess billings as needed.
  • Prepares client refunds for approval by Controller.
  • Assists in the collection procedures of client overdue accounts (legal action, set-off debt).
  • May prepare and send the necessary paperwork to maintain CSB information with the state Set-Off Debt (SOD) Collection program, including processing Add, Change, and Update Forms.
  • May transmit SOD file to VA Dept. of Taxation and reconcile CSB SOD list with State SOD list. After the match, may send an official taxation letter and CSB discount offer letter to the client.
  • Maintains and supports internal controls for all activities in the Reimbursement Area including account receivable, collections, write-offs, and any other activities as identified.
  • Maintains current knowledge of the insurance company’s requirements and other payers to maximize the reimbursements from those respective sources of revenue and assist with notifications within the electronic health record.
  • Maintains effective relationships with co-workers and clients based on courtesy, compassion, and respect.
  • May back up other departmental functions or perform other duties and special projects as assigned consistent with established operational policies and procedures.

Required Knowledge, Skills, and Abilities:

  • Technical knowledge of medical billing, reimbursement, and accounts receivable practices, with emphasis on managed care and third-party payment requirements.
  • Knowledge and navigation of billing system including reporting, preferable experience with Credible.
  • Technical knowledge of Medicaid, Medicare, and other third-party payer requirements & regulations, procedures, and systems.
  • Work independently, and coordinate responsibilities and assignments of others at the appropriate level. Ability to seek and use supervision appropriately.
  • Make decisions and initiate action based on established policies and procedures.
  • Ability to explain complex payment/billing issues understandably to others who don’t have billing knowledge.
  • Demonstrate knowledge of computer operations in automated accounts receivable systems, office procedures, and equipment; Excel-intermediate
  • Perform detailed work in an accurate, efficient, and professional manner.
  • Provide excellent customer service internal and external.
  • Ability to understand and follow oral and written directions.
  • Strong organizational, and communication-both oral and written and interpersonal skills.
  • Ability to be a team player within the department, agency, and external to others. Flexibility with work duties.
  • Maintain confidentiality of client and staff at all times.

Minimum Educational Experience:

Completion of high school or GED, preferably supplemented by college or business school courses; plus two years of progressively responsible experience in relevant administrative support work, including reimbursement and third-party billing experience, OR any equivalent combination of training, experience, and aptitude that provides the required knowledge, skills and abilities.

Other Information:

Equipment: PC and designated software, adding machine/calculator, copy machine, fax machine, printer, document scanner, and telephone system.

Work Environment: General office environment with normal lighting levels, temperature ranges, air quality, ventilation, and noise levels.

Work Location: 1241 North Main Street Campus, Harrisonburg, VA

Work Hazards: Some hazards associated with repetitive motion necessary for data entry/ typing; standard hazards associated with the human services environment.

Work Schedule: Monday through Friday, 8 am to 5 pm; additional hours as needed to perform job requirements.  Regular attendance in person is required.  This position is required to take at least five consecutive days of leave each year.

 

Information Systems Technician

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Full-time salaried position to provide specialized technical end-user support for agency’s information systems. Requires thorough technical knowledge of PC and network installation and operations. Must have experience using and supporting word processing, spreadsheet, database, and Internet/intranet applications including Microsoft Windows, Microsoft Office, and virtual meetings. Some experience with Unix/Linux and Windows administration is desirable. Basic programming skills a plus. Must be committed to high quality internal service and be able to effectively communicate with all levels of users. Requires completion of associates degree and at least 2 years’ experience in technical support operations, or any combination of experience/training which provides the equivalent knowledge, skills and abilities. Position is open until filled.

Qualified and interested applicants must request a CSB application form at jobs@hrcsb.org or 540-434-6093, ext. 3230. Attn: Human Resources Manager: Harrisonburg-Rockingham Community Services Board
1241 N. Main Street, Harrisonburg, VA 22802
Equal Opportunity Employer and Drug-Free Workplace

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Accounting Manager

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General Statement of Duties:

Provides leadership and oversight to agency’s accounting functions.  Prepares and maintains financial records to track the organizations assets, liabilities, and revenue activities. Performs accounting duties in accordance with policies and procedures while maintaining internal controls and segregation of duties.  The position requires the ability to effectively communicate with others, manage a variety of tasks and be able to help team members meet deadlines in a timely manner.  In addition, the position requires exceptional attention to detail, strong spreadsheet and financial software skills, the capacity for handling a high-volume workflow that may involve competing demands, and the ability to adapt to new work procedures as well as maintaining confidentiality. This position reports to the Chief Financial Officer.

This position is classified Exempt under the provision of the Fair Labor Standards Act.

Major Essential Functions:

  • Provides oversight to all general ledger accounting functions including, but not limited to, accounts payable, payroll, general billing, general ledger, and revenue postings from electronic health record system.
  • Owner of the monthly and year end closing process. Supports staff in accounts payable, payroll, general billing, general ledger, and revenue postings as it relates to the close process.
  • Maintains the closing schedule and prepares journal entries for month-end closing as needed.
    • Reconciles balance sheet accounts monthly and maintains supporting documentation,
    • Timely follow up and resolution of account discrepancies or issues identified as it relates to general ledger, cash accounts, payments, or payroll.
  • Supervises staff accountant, payroll and accounts payable functions, serving as primary backup to each of these roles. Must be able to process payroll and accounts payable independently.
  • Supervises the Representative Payee Program and staff; provides oversight to Representative Payee Program policy and procedures; monitors compliance and works collaboratively with CFO for any program/policy improvements.
  • Reviews transactions are coded to the correct GL account and department, and/or program.
  • Key in orientation and training for payroll, accounts payable and general ledger activities.
  • Manages the appropriate timing of payments to vendors, employees and various payroll withholdings.
    • Liaison between Human Resources and payroll for system issues and payroll discrepancies.

Major Essential Functions (continued):

  • Oversees the quarterly & annual reporting deadlines for payroll and accounts payable tax filings. Review forms prepared by staff.  Responsible for the proper preparation of W-2’s and 1099’s in compliance with IRS regulations.
    • Maintains confidentiality of financial and payroll data within the agency and especially within the finance team.
    • Understanding of ERP system, reporting and provides assistance to other team members as needed.
  • Maintains and supports internal controls and segregation of duties.
  • Identifies and implements process improvements.
  • Completes time sensitive tasks in the Controllers absence.
  • Provides ad-hoc reporting at the request of Controller and/or Leadership Team.
  • Assists with annual audit preparation.
  • Maintains effective relationships with co-workers and clients based on courtesy, compassion, and respect.
  • Is responsible for other duties as assigned, consistent with established Board policy and procedures.

Required Knowledge, Skills and Abilities:

  • Supervisory experience and general ledger accounting experience, minimum 5 years.
  • Prioritization of job tasks independently; ability to adapt daily for changing priorities.
  • Experience with processing payroll independently, including reporting.
  • Excellent communication skills, verbal and written; organizational skills and attention to detail.
  • Knowledge of general financial accounting, grant reimbursements and financial reporting.
  • Understanding of and the ability to adhere to generally accepted accounting principles (GAAP).
  • Proficient with Microsoft Office Suite and Tyler-ERP software preferred.
  • Works independently, but coordinate responsibilities and assignments with the work of others as needed; seeks and use supervision appropriately
  • Makes decisions and initiate action based on established policies and procedures.
  • Ability to communicate with all levels of staff within the agency.

Minimum Educational Experience:

Bachelor’s degree in business related field required, accounting or finance; at least five years of related accounting and supervisory experience required, OR any equivalent combination of experience or training which provides required knowledge, skills, and abilities.

Other Information:

Equipment: PC and designated software, adding machine/calculator, copy machine, fax machine, printer, document scanner, and telephone system.

Work Environment: General office environment with normal lighting levels, temperature ranges, air quality, ventilation, and noise levels.

Work Location: 1253 North Main Street Campus, Harrisonburg, VA

Work Hazards: Some hazard associated with repetitive motion necessary for data

entry/typing; standard hazards associated with human services environment.

Work Schedule: Monday – Friday between 8am – 5pm; additional hours as needed to perform job requirements.  Regular attendance is required.  This position is required to take at least five consecutive days of leave each year.

HIPAA Access Level 3:  Read-only access to protected health information (PHI), limited to minimum necessary, and full read/write access to demographic and financial information, limited to the minimum necessary, for all clients as part of staff provision of support services in agency health care operations.  Staff at Level 3 are allowed to seek out client PHI as necessary to perform assigned duties but are expected to exercise due precautions to avoid exposure to PHI which is not necessary to perform these assigned duties.  Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

HRCSB is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb.org.