CSU Specialist Hourly

General Statement of Duties:

This crisis stabilization program is a short term, 7-bed intensive residential program staffed 24 hours a day to provide crisis services to individual with mental health and co-occurring disorders.  CSU Specialist is responsible for providing crisis stabilization services to individuals with a mental illness or co-occurring illness (mental health and substance use related disorder) experiencing a mental health crisis. This includes assessing service needs, developing treatment plans and providing assistance with access to community resources.  CSU Specialist is expected to attend team meetings, other professional meetings and represent the program to the community as needed. CSU Specialist receives direct regular supervision from the CSU Supervisor.  Assures compliance with agency policy, client rights, confidentiality, licensure regulations and Medicaid regulations as applicable.  This position works with other crisis stabilization team members, family members, other caregivers, and community resources.

This position is classified non-exempt under the provisions of the Fair Labor Standards Act.

Major Essential Functions:

  1. Assists in providing therapeutic interventions in both individual and group settings to persons who are in crisis due to their mental health status.
  2. Assists with admission process and discharge process for individuals being admitted to/discharged from the program.
  3. Provides input in the development of treatment plans that address the needs of the resident’s treatment during enrollment and collaborates with Case Coordinator regarding needed referrals and services upon discharge
  4. Works to establish linkages between resident and naturally occurring supports in the family and community, as well as with other service providing agencies.
  5. Assists residents with daily living tasks as needed, including general facility upkeep, laundry, meal preparation, and transportation.
  6. Accurately completes clinical documentation and other paperwork as required.
  7. In conjunction with other program staff, provides general supervision of the CSU, and ensures that policies and procedures are followed.
  8. Responds to emergency situations that occur and appropriately involves other providers, including other program staff, agency emergency services staff, emergency medical services, and law enforcement, as needed.
  9. Completes other tasks and duties as assigned by supervisor and/or other management staff.

Required Knowledge, Skills and Abilities:

  • Knowledge of principles, practices, and techniques involved in the diagnosis and treatment of individuals with mental health, and co-occurring disorders both individually and in a group setting.
  • Knowledge of mental health, substance abuse and co-occurring, treatment interventions both individually and in a group setting.
  • Good diagnostic, evaluative, and crisis intervention skills.
  • Knowledge of mental health recovery models of care.
  • Knowledge of treatment modalities and intervention techniques, such as group therapy, behavior management, supportive counseling, family education, crisis intervention, and discharge planning.
  • Skills in identifying and documenting a consumer’s needs for resources, services and other support; using information from assessments,
  • Ability to problem-solve and respond quickly to crisis situations. Ability to function calmly in stressful situations.
  • Ability to communicate effectively verbally and in writing.
  • Ability to establish and maintain effective working relationships with other employees and with private and public agency personnel.
  • The ability to work as part of a clinical treatment team is essential.

Minimum Education and Experience:

  • Bachelors level in Human Services plus one year of experience in the human services field.
  • Must be eligible to register as a QMHP (Qualified Mental Health Professional) or QMHP-eligible with the State of Virginia.

Additional Requirements:

  • Mandt Training
  • CPR Certification
  • Trauma Informed Treatment
  • First Aid Certification
  • AED Training

Other Information:

Work Equipment: Telephone, PC, pager, AED, misc. household appliances (i.e. washer/dryer, stove, dishwasher)

Work Environment: Residential setting with normal lighting levels, temperature, air quality, ventilation and noise levels.

Work Location: 1353 N. Main St., Harrisonburg, VA 22802

Work Hazards: Standard hazards associated with a residential mental health treatment environment; disruptive, escalated, and/or dysregulated behaviors.  Use of universal precautions required. Use of protective equipment recommended.

Work Schedule: Hours may include daytime and/or evenings, weekdays and/or weekends in order to provide support to residents based on their needs. Some flexibility is required in order to meet and respond to coverage needs and individual residents’ needs. Regular and reliable attendance is required.

HIPAA Access Level 2:  Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States..

HRCSB is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment. Applicants who require accommodation to participate in the job application process may contact Human Resources at recruitment@hrcsb.org.

Payroll Specialist

General Statement of Duties:

Collects, processes, and produces CSB payroll. The incumbent plans his/her own work to ensure date-driven deliverables are met. The position is supervised by the Accounting Manager. The position also works closely with the Human Resources Department.

Persons in this class are classified non-exempt under the Fair Labor Standards Act.

Distinguishing Features of Work:

A primary goal is to ensure the timely and accurate collection and processing of data related to CSB payroll, human resources information, and service delivery. This position works with a wide range of CSB staff. This position is responsible for handling and coordinating highly confidential information on behalf of the CSB, its employees, and consumers. All requisite personnel-related reporting must be independently completed in full compliance with federal and state laws and regulations.

Major Essential Functions:

Collects, reviews, and enters into the payroll system all timesheets for all CSB staff, including

leave balance verification, holiday pay, overtime and discretionary leave, etc. and communicates any discrepancies or corrections to appropriate staff and Supervisors;

Processes and produces accurate semi-monthly payroll checks and direct deposits.

Reviews and enters all employee reimbursement requests for payment through payroll;

Reviews and compares employee deductions from HR module to Payroll module and investigates (in collaboration with HR) any variances

Prepares all state and federal payroll tax deposits for each payroll period

Reviews and approves monthly VRS Snapshot payment, reconciles to related payroll records, and submits for approval

Prepares and reconciles monthly and semi-monthly VOYA payments and submits for approval

Reconciles health, vision, dental, etc. invoices to payroll records and provides information to HR for investigation of variances

Prepares quarterly Form 941s, reconciles to the related payroll reports, and provides to the Accounting Manager and/or CFO for review and submission

Prepares quarterly VA state tax and VEC Unemployment reports and reconciles to related payroll records, and submits for review;

Generates IRS W-2 forms and reconciles to related reports and information for each tax year;

Provides orientation/training to new service provider staff on timesheet completion and other payroll related policies;

Monitors and maintains payroll email inbox and appropriately responds to requests and questions in a timely and professional manner;

Prepares all reports for annual Worker’s Compensation Audit and assists Accounting Manager and/or CFO with completion of the audit;

Provides payroll records as requested during the annual financial statement audit.

Maintains payroll reports and employee records in a manner that is easy to understand and locate in the event of questions;

Maintains payroll manual, ensuring appropriate documentation is current, complete, tested, and can support continuity of payroll operations during emergency or other special situations;

Coordinates, in conjuction with the Accounting Manager, the implementation of payroll related upgrades or patches to the accounting system.

Performs special projects as time available;

Expands own knowledge through appropriate independent study and other outside staff development activities;

Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect;

Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service;

Responsible for special projects and other duties, as assigned, consistent with established policies and procedures.

Required Knowledge, Skills and Abilities:

Excellent knowledge of administrative procedures related to payroll and human resource functions; exceptional organizational and business management skills, with the ability to meet date-certain deadlines and manage routines with minimal supervision; liaison abilities, including excellent flexibility and knowledge of various administrative systems; ability to engage in appropriate independent actions and take appropriate initiative per agency policies, federal/state personnel law, and related regulations; training and technical assistance skills; knowledge of and ability to comply with strict confidentiality standards; strong communication skills; computer hardware and software skills in Human Resources specialty; ability to balance competing principles in data management; sound judgment.

Minimum Education and Experience:

Completion of high school or GED supplemented by college or business school courses; 3 years of experience in payroll or related field; OR any equivalent combination of experience and training which provides the required knowledge, skills and abilities.

Other Information:

Equipment: Telephone, copy machine, PC and/or other designated computer hardware, designated software, adding machine.

Work Environment: General office environment with normal lighting levels, temperature ranges, air quality, ventilation, and noise levels.

Work Location: 1241 North Main Street Office, Harrisonburg, Va.

Work Hazards: Minimal hazard associated with human services environment.

Work Schedule: Monday through Friday, regular office hours; additional hours as needed to perform job requirements.

 

Emergency Services On-Call Clinician

Major Duties and Responsibilities:

  • Provide crisis intervention to individuals by telephone or face-to-face who are experiencing a mental health or substance abuse emergency.
  • Provide consultation, information, and support to individuals, families and to other community emergency service providers (e.g. Rockingham County Sheriff’s Department, Harrisonburg Police Department, Sentara Rockingham Memorial Hospital, Local Rescue Squads, ECC, Social Services Departments, etc.)
  • Perform pre-admission screenings for emergency hospitalizations, to include all admissions to private and state hospitals, both voluntary and involuntary.  In addition to screening the individual, this will encompass overseeing the petitioning process, advising the magistrate’s office regarding Emergency Custody Orders and Temporary Detention Orders, and coordinating/ensuring appropriate disposition/admission issues with respect to the most appropriate treatment in the least restrictive environment.
  • Perform assessments as requested regarding mental health and substance abuse issues. May include exploring and making dispositional arrangements for the individual in question.
  • Provide the Community Services Board with the required documentation of service delivery.
  • Participate in on-going coordination and consultation with other emergency service providers and with Community Services Board staff.
  • Participate in in-service training and supervision as required by the Supervisor of Emergency Services.
  • Perform other related functions as judged professionally necessary to ensure availability, response and continuity in the delivery of emergency services.

 

Required Knowledge, Skills and Abilities:

  • Good diagnostic, evaluative and emergency intervention skills.
  • Good interpersonal skills including the ability to work effectively with service providers from other agencies, as well as, with people who are experiencing a high level of stress.
  • Demonstrated good judgment and flexibility in highly stressful and unstructured situations.
  • The ability to work as a member of a team is essential.

 

Minimum Education and Experience:

Graduation from an accredited college or university with a Masters Degree in Human Services or a related specialty.  If licensed, staff member is responsible for submitting proof of license and renewal to Human Resources.

 

Other Information:

  • Equipment:  Telephone, Laptop
  • Work Environment:  Community settings, facilities with environment as determined by occupant.
  • Work Location:  Setting as needed.
  • Work Hazards:  Standard hazards associated with rehabilitation programs.
  • Work Schedule:  After regular hours as scheduled.
  • HIPAA Access Level 2:  Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI
  • Additional Requirements:
    • Possession of a current, valid Virginia driver’s license and acceptable driving record.
    • Favorable Background check results.

    E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

    HRCSB is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb.org.

Crisis Stabilization Supervisor

Major Duties and Responsibilities:

  • Assures the accessible and effective 24-hour delivery of residential crisis stabilization services to all those deemed appropriate for such services.
  • Supervises and schedules the work of crisis stabilization staff members, including shift coverage, and the coordination of adjunct staff with other CSB departments.
  • Provides programmatic leadership to all staff, including planning, scheduling, supervising, and evaluating the active treatment and supports delivered daily to residents.
  • Provides program-specific and ongoing training to staff regarding recovery, clinical care, medical management, and risk management issues related to crisis stabilization services.
  • Makes admission and discharge decisions in conjunction with the Emergency Services Supervisor and the Director of Behavioral Health Services as needed, as well as in conjunction with CSU Nursing and CSU Case Coordinator.
  • In coordination with the Director of Behavioral Health Services, assists in developing and revising program policies and procedures for daily operations to reflect current practices and to meet current standards including licensing, Medicaid, and all DBHDS requirements.
  • Meets, as needed, with other CSB coordinators/supervisors and with the Directors to plan for the effective utilization of the crisis stabilization program.
  • Represents the program with other stakeholders, including other CSBs who refer individuals to the program, and hospital personnel (e.g., SRMH, WSH, etc.).
  • Provides data as required for performance contract, reimbursement, and program planning/evaluation purposes, by assuring the collection of data is carried out as prescribed.
  • Assures maintenance of records and documentation in compliance with Board policy and procedures, and licensing and other regulatory requirements.
  • Manages the facility by initiating and coordinating services/repairs to maintain the facility in a safe and attractive manner to meet welfare, fire and building codes.  Modifies environment, program, and materials to meet physical disability needs of residents.
  • Participates in the annual budget preparation and monitors budget throughout the fiscal year.
  • Maintains and assures that staff maintain effective relationships with co-workers and customers based on courtesy, compassion, and respect.
  • Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service.
  • Is responsible for other duties as assigned, consistent with established policy and procedure.

Required Knowledge, Skills and Abilities:

  • Astute diagnostic, evaluative, and crisis intervention skills.
  • Strong interpersonal skills including the ability to work effectively with service providers from other agencies as well as with people who are experiencing a high level of stress.
  • Thorough knowledge of the principles and methods of administration and supervision.
  • advanced skills in providing administrative and clinical supervision; ability to plan, organize, develop, implement and evaluate a program of direct client services operating 24/7.
  • Ability to work as a member of a team and lead a team is essential; knowledge of and adherence to basic ethics appropriate for a helping relationship; ability to speak and write concisely and effectively.
  • Demonstrated good judgment and conflict resolution skills; computer literacy and word processing skills required.

Minimum Education and Experience:

Graduation from an accredited college or university with a master’s degree in Human Services plus two years’ experience in a behavioral health setting, or any equivalent combination of education and experience which provides the required knowledge, skills, and abilities. Supervision and crisis intervention experience is required. Professional licensure or Licensed Eligible required. Staff member is responsible for submitting proof of credentials to the Human Resources office.

Additional Requirements:

  • Mandt training
  • CPR Certification
  • First Aid Certification,
  • Trauma Informed Care training
  • Valid Driver’s License with acceptable record.
  • Background check with favorable results

Other Information:

Work Equipment: Telephone, PC, word processing software, copier, fax machine.

Work Environment: General office environment with normal lighting levels, temperature, air quality, and ventilation and noise levels.

Work Location: 1353 N. Main St. Work requires some local and regional travel.

Work Hazards: Standard hazards associated with a mental health treatment environment.  Standard hazards associated with human service residential environment including hazards associated with problem behaviors; behaviors and hazards associated with necessary use of medical first aid procedures.  Use of universal precautions required.  Use of protective equipment recommended.

Work Schedule: Monday through Friday, regular program hours; additional hours as needed to perform job requirements.  Supervision of 24/7 services may require after hours contacts. After-hours admission/administrative coverage as well as staff consult for CSU on a rotating basis.

HIPAA Access Level 2:  Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

HRCSB is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb.org.

 

CSU Nurse

Start a career today helping individuals and families of our community be successful on their road to recovery. The Harrisonburg Rockingham Community Services Board is hiring:

Crisis Stabilization Unit Nurse (LPN or RN)

Be a part of the dynamic, interdisciplinary team teaching and supporting individuals experiencing psychiatric crisis. HRCSB is seeking full-time nursing staff who are proficient in the field, yet sensitive to the challenges individuals face when dealing with a psychiatric crisis. Arbor House is a short-term, 7-bed crisis stabilization program working with folks to avoid psychiatric hospitalization, or stepping down from hospital setting before returning home. Duties include standard nursing practices, as well as working with team of mental health professionals to ensure high quality care to those experiencing a psychiatric crisis. This position provides opportunities for engaging on an individual level, facilitating teaching moments, and life skill development outside of general nursing duties. Candidates must be registered and in good standing with the Virginia Board of Health Professions as a Licensed Practical Nurse or as a Registered Nurse.

Please visit our website for position details. Qualified
applicants can obtain an application by visiting our
website at www.hrcsb.org.

Fill out an online application or email completed applications to: recruitment@hrcsb.org
Equal Opportunity Employer and Drug-Free Workplace

Speech Language Pathologist (Hourly)

Hourly opening to work with infants and toddlers with developmental delays or disabilities and their families.

Duties include trans-disciplinary evaluation and treatment in a family-centered environment, primarily within the home. Hours vary depending upon needs of the program and clients. Requires expertise in diagnosis and treatment of very young children and ability to work with families from diverse backgrounds. Professional license in Virginia for therapy required.

Qualified applicants can obtain an application by visiting our website at www.hrcsb.org or by calling (540) 438-7180
Mail completed applications to:
Human Resources Manager
Harrisonburg-Rockingham Community Services Board
1241 N. Main Street, Harrisonburg, VA 22802
Equal Opportunity Employer and Drug-Free Workplace

Emergency Services Clinician

General Statement of Duties:

To provide crisis intervention, pre-screening for hospitalization, and other direct emergency services as required. The Emergency Services Clinician is directly responsible to the Supervisor of Emergency Services. S/he is expected to exercise considerable independence and autonomy in day-to-day decision-making related to the delivery of emergency services and to carry out those services on a daily basis. The position requires expertise in the area of emergency interventions and the ability to work effectively with other emergency services providers both in the immediate community and in the state hospitals. Good judgment and the ability to maintain a high level of confidentiality are also required.

This position is classified exempt under the Fair Labor Standards Act.

Major Essential Functions:

  1. Provides crisis intervention either by phone or face-to-face to individuals experiencing emotional distress.
  • Effectively prioritizes crisis situations and triages as necessary.
  • Effectively deals with adults and juveniles in crisis who are MH, SA, ID or dually diagnosed.
  • Effectively deals with suicidal clients.
  1. Involvement in all areas of the civil commitment process.
  • Provides accurate consultation regarding the petitioning process, ECOs and TDOs.
  • Functions as the “qualified evaluator” in assessing juveniles and adults to determine level of risk.
  • Provides thorough preadmission (PAS) screenings for both voluntary and involuntary hospitalizations to private and state hospitals.
  • Maintains up-to-date knowledge of the Statutes of Virginia relating to Behavioral Health and Developmental Services Laws.
  • Actively explores the least restrictive alternative.
  1. Fulfills agency requirement for documentation.
  • Follows agency procedures for accurate record keeping.
  • Follows agency procedures for accurate emergency services record keeping.
  1. Participates in training and supervision as required by the Emergency Services Supervisor.
  • Attend in-service training pertinent to Emergency Services.
  • Attend monthly meetings with Emergency Services Supervisor.
  1. Ability to function as a team member.
  • Works effectively with team members to provide adequate coverage during normal work hours.
  • Conforms to agreed upon scheduling for requested duties, such as lunch coverage.
  • Works effectively with ES On-Call staff to provide accurate information.
  1. Makes effective use of available technology, including computers, e-mail and voice mail in order to enhance customer service.
  2. Maintains effective relationships with co-workers and customers based on courtesy, compassion and respect.
  3. Completes other duties as assigned consistent with established CSB policies and procedures.
  • Implements projects consistent with established CSB policies and procedures.

Required Knowledge, Skills and Abilities:

Position requires the ability to work effectively with service providers from other agencies as well as with people who are experiencing a high level of stress.  Good diagnostic, evaluative, and emergency intervention skills. Good interpersonal skills including a reassuring telephone demeanor are essential. Knowledge of and adherence to basic ethics appropriate for a helping relationship. Good interpersonal skills with demonstrated good judgment and flexibility in highly stressful and unstructured situations with a wide range of mental health disabilities. The ability to work as a member of a team is essential, as well as skills in oral and written communication and basic computer literacy.

Minimum Education and Experience:

Graduation from an accredited college or university with a Masters Degree in Human Services

or a related specialty, plus two years of experience in a mental health or substance abuse setting; or any equivalent combination of education and experience which provides the required knowledge, skills and abilities. Professional licensure or license eligibility is required.  Staff member is responsible for submitting proof of license renewal to the Human Resources office.

Other Information:

Equipment:  Telephone, copier, fax, vehicle, laptop

Work Environment:  General office environment with normal lighting levels, temperature, air quality, ventilation and noise levels.

Work Location:  1241 N. Main St, Harrisonburg; facilities, and/or community settings.

Work Hazards:  Standard hazards associated with rehabilitation programs.

Work Schedule:  Monday through Friday, regular office hours as scheduled by supervisor; some evening and weekend hours required as scheduled. Additional hours as needed to perform job requirements. Regular attendance is required.

HIPAA Access Level 2:  Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States..

HRCSB is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment. Applicants who require accommodation to participate in the job application process may contact Human Resources at recruitment@hrcsb.org.

Community Outreach/Intake Specialist

Full time, salaried position to serve as the primary intake person for Intellectual and Developmental Disability services. Activities include meeting with individuals and families to complete functional assessments, adding individuals to the statewide Developmental Disability Waiting list, planning and/or attending community outreach events, and supporting the ID/DD program’s management of the DD Waiver slot allocation process. Candidates need the ability to track and organize numerous concurrent requests for services, an ability to clearly communicate and explain complex systems and procedures, and a willingness to speak to community groups in various public settings. Requires knowledge of developmental disabilities and documentation procedures; and a working knowledge of client rights and local service systems.
Graduation from an accredited college or university with a bachelor’s degree in human services, special education or a related specialty, plus developmental disability work experience or relevant education that indicates that at entry level he possesses the knowledge, skills, and abilities indicated above.

Adult Mental Health Case Manager

General Statement of Duties:

Provides community based services for individuals with serious mental illness, some of whom have co-occurring disorders or disabilities. An emphasis is on securing and coordinating services to meet multiple needs of clients, providing support to families, and working with the CSB Community Liaison to assist clients with transition from local and state hospitals to community services. The position is supervised by the Adult Mental Health Case Management Supervisor.  Regularly scheduled supervision is provided as well as consultation and assistance necessary to accomplish the work. This position requires the ability to work with considerable independence and sound judgment, willingness and ability to utilize supervision, and commitment to working with individuals whose needs may be challenging to meet.

This position is classified non-exempt under the Fair Labor Standards Act.

Major Essential Functions:

Provides face-to-face in-home services including securing and monitoring other treatment services to adults with SMI who are referred by CSB intake staff, through the Supervisor or other agency referral sources.

Manages an assigned caseload of individuals with serious mental illness, some of whom have co-occurring disorders;

Assesses, secures, monitors, and coordinates multiple services according to client’s needs;

Provides supportive counseling to persons with serious mental illness, and their family members as appropriate;

Provides support to clients and families during times of crisis, and links clients to appropriate crisis stabilization services;

Participates in pre-discharge planning for assigned caseload of clients in psychiatric hospital, and/or other facilities;

Assures compliance with agency policy, client rights, confidentiality, licensure regulations, and Medicaid regulations as applicable;

Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect; insures that staff protect carefully the confidentiality of clients;

Participates in team meetings;

Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service;

Demonstrates a desire and willingness to continue growing and learning professionally, as evidenced by participation in appropriate workshops, seminars, and conferences;

Performs other related duties consistent with the mission of the Harrisonburg-Rockingham Community Services Board.

Required Knowledge, Skills and Abilities:

Extensive knowledge of a wide range of client service approaches and resources for individuals with serious and persistent mental illness; skills in delivering services and crisis interventions;  ability to work cooperatively and effectively with clients, co-workers, and service providers from the community; ability to make use of local community resources to meet client’s needs; knowledge of and adherence to basic ethics appropriate for helping professions; ability to write and document services concisely and effectively; demonstrated good judgment; good interpersonal skills. Basic computer literacy and word processing skills preferred.

Additional Requirement:

Possession of a current, valid driver’s license and acceptable driving record.

Minimum Education and Experience:

Graduation from an accredited college or university with a bachelor’s degree required; additional education in human services or a related specialty and/or experience in a mental health, developmental disabilities, or substance abuse setting preferred; candidates must have a combination of education and experience, which provides the required knowledge, skills and abilities.

Other Information:

Equipment: Telephone, copy and fax machine, vehicle, PC, word processing software, electronic health record.

Work Environment: General office environment with normal lighting levels, temperature, air quality, ventilation and noise levels. Community settings, facilities, individual’s homes with environment as determined by occupant.

Work Location: 1241 N. Main St., Harrisonburg; individuals’ homes, facilities, and/or community settings.

Work Hazards:  Standard hazards associated with a mental health treatment environment including hazards associated with problem behaviors. Use of universal precautions required.

Work Schedule: Monday through Friday, regular office hours; some evening and weekend hours may be required; additional hours as needed to perform job requirements. Regular and reliable attendance is required.

HIPAA Access Level 2:  Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

Developmental Disabilities Program Assistant

Hourly position, supporting the DD case management program by assisting clients with transportation, accompanying clients to appointments such as shopping or community events, and providing some direct support to client’s in their home, including support with IADLs. Additional administrative duties as required. Up to 29 hours per week, with occasional hours spent outside of normal office hours to accommodate client’s schedules. Completion of an associate degree or two years of college in a human services field; OR completion of high school and one year of direct care experience with individuals with mental illness, developmental disability, or substance abusers; OR any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Qualified applicants can obtain an application by visiting our website at www.hrcsb.org
or by calling (540) 438-7180

Mail completed applications to:
Human Resources Manager
Harrisonburg-Rockingham Community Services Board
1241 N. Main Street, Harrisonburg, VA 22802

Equal Opportunity Employer and Drug-Free Workplace