Adult Outpatient Clinician I (Licensed Eligible) or II (Licensed) Service Members, Veterans, and Families (SMVF) Focused

/in /by

General Statement of Duties:

To provide individual and group counseling, education, individual evaluation, assessment, treatment planning, for persons with mental health, substance use, and co-occurring disorders. Priority caseload is focused on providing therapeutic services to Service Members, Veterans and Families (SMVF). This position will have additional training to support he needs of SMVF and will serve as a resource to other clinicians and agency departments on SMVF resources. The Adult Outpatient Clinician is directly responsible to the Senior Manager of Adult Outpatient Services. He or she is expected to exercise considerable independence and autonomy in day-to-day decision-making related to the delivery of behavioral healthcare and to carry out those services on a daily basis with a minimum of supervision. The position requires expertise in the area of person- centered, evidenced-based treatment of substance use and mental health disorders, and the ability to work effectively with other service providers both within the Board system and within the community. Good judgment and the ability to maintain a high level of confidentiality are also required.

Persons in this class are classified exempt under the Fair Labor Standards Act.

Major Essential Functions:

Provides treatment planning, direct counseling, individual and group therapy, and case management to consumers with mental health and/or substance use disorders, individuals with multiple challenges that interfere with functioning , and family members;

Priority for caseload will be targeted to Service Members, Veterans and Families;.

Will receive training and is expected to maintain competency in treating SMVF population.;

Will be a resource to clinicians and other agency departments on SMVF resources and training opportunities;

Meets agency standards for staff productivity

Assures compliance with agency policy, client rights, confidentiality, professional ethics, licensure regulations, and Medicaid regulations as applicable;

Participates in consultation and coordination meetings to assure effective and efficient delivery of services to consumers;

Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect;

Completes case recording and documentation promptly that meets external and internal standards, utilizing an Electronic Health Record;

Complies with human rights regulations, agency licensure requirements, confidentiality statutes, third party regulations, and professional code of ethics;

Provides crisis intervention/emergency services;

Participates in workshops and staff development;

Makes effective use of available technology, including word processing, electronic health records, e-mail, and voice mail in order to enhance customer service;

Performs other duties as assigned consistent with established operational policies and procedures.

Required Knowledge, Skills and Abilities:

Thorough knowledge of principles, practices and methods of mental health and substance use interventions; individual and group therapeutic techniques; crisis intervention/emergency techniques; demonstrated ability to work effectively with clients, co-workers, and service providers from the community; knowledge of and adherence to ethical standards appropriate for therapeutic relationships; ability to devise and conduct education and training programs for clients and service providers; ability to write concisely and effectively; demonstrated good judgment; good interpersonal skills. Computer literacy and work processing skills required.

Minimum Education and Experience:

Graduation from an accredited college or university with a master’s degree in human services or related specialty, plus two years of experience in a mental health and/or substance use setting; OR any equivalent combination of experience and training which provides the required knowledge, skills and abilities Must be license eligible in the State of Virginia (LPC-R or LCSW-Supervisee).  Staff member is responsible for submitting documentation of status of residency/supervisee at time of hire and annual proof of license renewal to the Human Resources office.

 Other Information:

Equipment: Telephone, copy machine, PC, word processing, EHR, training software

Work Environment: General office environment with normal lighting levels, temperature, air quality, ventilation and noise levels.

Work Location: 1241 North Main Street, Harrisonburg; and other sites as determined by program needs.

Work Hazards: Standard hazards associated with treatment programs.

Work Schedule: Monday through Friday, regular office hours; some evening hours required as scheduled. Additional hours as needed to perform job requirements.  Regular and prompt attendance is required.

HIPAA Access Level 2:  Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

Starting Salary: $52,000 – $62,000

 

 

 

 

 

 

 

Children’s Mental Health Case Manager

/in /by

The Harrisonburg-Rockingham Community Services Board is looking for a new Children’s Mental Health Case Manager! The Children’s Mental Health Case Manager will provide case management and service coordination for children with significant mental health struggles as well as their families. This position requires the ability to organize your schedule, manage a caseload of clients, and document complex services involving consumers, families, and private providers. Ideal candidates will have experiences working with children, adolescents and families, or any kind of related experience and education which would prepare you for working well with this population. This is a full-time, salaried, position with benefits and requires at least a Bachelor’s Degree in a human services related field.
Job Details
• Provides face-to-face in-home, intake, diagnostic and treatment services to children, adolescents and their families who are referred by the CBS staff, the Director, or through the Family Assessment & Planning Team (FAPT).
• Provides intensive case management through linking the individual directly to services, advocating on behalf of the client, coordinating services, enhancing community integration, and making collateral contacts as appropriate;
• Provides emergency intervention and crisis stabilization for assigned families;
• Provides educational or training activities as appropriate to parents of assigned cases;
Benefits
• Group coverage with the City of Harrisonburg
• Dental and vision insurance coverage
• Optional life insurance
• Annual leave and sick leave accrual
• 32 hours of personal leave granted after completion of 6 month probationary period
• Twelve paid holidays throughout the year
• Participation in the Virginia Retirement System
Minimum Qualifications
• Bachelor’s degree in human services or related field
• Prior experience serving children, adolescents, and families
• Any equivalent combination of education and experience

Read more

Medical Director / Chief Psychiatrist

/in /by

The Harrisonburg-Rockingham Community Services Board is hiring a Medical Director/Chief Psychiatrist! Nestled in the Shenandoah Valley, the Harrisonburg-Rockingham Community Services Board (HRCSB) provides services to residents across the lifespan for mental health, substance use, and developmental disabilities. The incumbent for this position will provide clinical leadership in combination with direct services to children with serious emotional disturbance and/or adults with serious mental illness and other behavioral health concerns across disabilities. This is a full-time, salaried position with benefits. Work schedule Monday-Friday during regular office hours and additional hours as needed.

Read more

Adult Mental Health Case Manager

/in /by
General Statement of Duties:

Provides community based services for individuals with serious mental illness, some of whom have co-occurring disorders or disabilities. An emphasis is on securing and coordinating services to meet multiple needs of clients, providing support to families, and working with the CSB Community Liaison to assist clients with transition from local and state hospitals to community services. The position is supervised by the Adult Mental Health Case Management Supervisor.  Regularly scheduled supervision is provided as well as consultation and assistance necessary to accomplish the work. This position requires the ability to work with considerable independence and sound judgment, willingness and ability to utilize supervision, and commitment to working with individuals whose needs may be challenging to meet.

Major Essential Functions:

  • Provides face-to-face in-home services including securing and monitoring other treatment services to adults with SMI who are referred by CSB intake staff, through the Supervisor or other agency referral sources.
  • Manages an assigned caseload of individuals with serious mental illness, some of whom have co-occurring disorders.
  • Assesses, secures, monitors, and coordinates multiple services according to client’s needs.
  • Provides supportive counseling to persons with serious mental illness, and their family members as appropriate.
  • Provides support to clients and families during times of crisis, and links clients to appropriate crisis stabilization services;
  • Participates in pre-discharge planning for assigned caseload of clients in psychiatric hospital, and/or other facilities.
  • Assures compliance with agency policy, client rights, confidentiality, licensure regulations, and Medicaid regulations as applicable.
  • Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect. insures that staff protect carefully the confidentiality of clients.
  • Participates in team meetings.
  • Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service.
  • Demonstrates a desire and willingness to continue growing and learning professionally, as evidenced by participation in appropriate workshops, seminars, and conferences.
  • Performs other related duties consistent with the mission of the Harrisonburg-Rockingham Community Services Board.
Required Knowledge, Skills and Abilities:
  •  Extensive knowledge of a wide range of client service approaches and resources for individuals with serious and persistent mental illness.
  • Skills in delivering services and crisis interventions.
  • Ability to work cooperatively and effectively with clients, co-workers, and service providers from the community.
  • Ability to make use of local community resources to meet client’s needs.
  • Knowledge of and adherence to basic ethics appropriate for helping professions.
  • Ability to write and document services concisely and effectively.
  • Demonstrated good judgment.
  • Good interpersonal skills.
  •  Basic computer literacy and word processing skills preferred.
Additional Requirement:
Possession of a current, valid driver’s license and acceptable driving record.
Minimum Education and Experience:
Graduation from an accredited college or university with a bachelor’s degree required; additional education in human services or a related specialty and/or experience in a mental health, developmental disabilities, or substance use setting preferred; candidates must have a combination of education and experience which provides the required knowledge, skills and abilities.
Other Information:
Equipment: Telephone, copy and fax machine, vehicle, PC, word processing software, electronic health record.
Work Environment: General office environment with normal lighting levels, temperature, air quality, ventilation and noise levels. Community settings, facilities, individual’s homes with environment as determined by occupant.
Work Location: 1241 N. Main St., Harrisonburg; individuals’ homes, facilities, and/or community settings.
Work Hazards:  Standard hazards associated with a mental health treatment environment including hazards associated with problem behaviors. Use of universal precautions required.
Work Schedule: Monday through Friday, regular office hours; some evening and weekend hours may be required; additional hours as needed to perform job requirements. Regular and reliable attendance is required.
HIPAA Access Level 2:  Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

Starting Salary:$43,315 annually

Actual starting salary will be commensurate with the selected candidates’ education,  experience, and qualifications.

ACT Nurse

/in /by

General Statement of Duties:
Assertive Community Treatment (ACT) Nurse (Registered Nurse or Licensed Professional Nurse) will provide in-home services to clients with severe and persistent mental illness. Position is responsible for meeting the nursing service needs of agency consumers by providing competent standards of care in direct and indirect care roles. The Nurse will assist clients with medical aspects of their care through administering and delivering medications, assessing for medication side effects, educating about medications taken to ensure patient’s informed consent, and providing education about symptoms management. The Nurse will work in conjunction with others on the ACT Team to provide comprehensive services for clients in their homes and community settings. This position involves a rotation of day, evening and weekend shift coverage including overnight and weekend rotation of on-call coverage.

This position includes assessing service needs, developing treatment plans and providing assistance with access to community resources. Incumbent assists in obtaining medication and monitors response to prescribed medications and ensures that the medical staff has accurate information about the consumer’s response and/or difficulties related to the medication. The incumbent is expected to exercise a high level of confidentiality regarding clients and services. Receives regular direct supervision from ACT Supervisor, however, direct oversight of medical duties is performed by ACT Psychiatric Care Provider. Assures compliance with agency policy, client rights, confidentiality, licensure regulations and Medicaid regulations as applicable.

This position is classified as non-exempt under provision of the Fair Labor Standards Act.

Major Essential Functions:
Assist in the obtaining, safe storage, handling, and administration of IM and oral medications in compliance with state and federal law, departmental guidelines, and Community Services Board policy and procedure, as well as safe storage and handling of necessary medical supplies
Prepares medication for regular delivery to clients, checking medication orders for accuracy. Records medication delivery on eMAR in accordance with written procedures.
Practices good venipuncture techniques and administers intramuscular injections under the direction of the medical prescriber;
Provides basic medical assessment to consumers, including monitoring client vital signs.
Monitors clients for the development of side effects of medications, reporting this to the prescriber and documenting such in the client case record;
Assists with calling in medication ordered by prescriber to pharmacies as authorized by Psychiatric Care Provider.
Assists psychiatric care provider with managing indigent programs and use of sample medications, as needed for clients.
Assists with arranging and coordinating laboratory testing as ordered by Psychiatric Care Provider.
Assists with obtaining prior authorizations from insurance companies for client medications as ordered by the Psychiatric Care Provider.
Assists in providing therapeutic interventions in both individual and group settings to persons who are in crisis due to their mental health status.
Assists with admission process for individuals being admitted to the program.
Responsible for the cleaning and upkeep of the medication room and other program areas on a routine basis.
Provides medication, health, and wellness education on an individual and group basis to clients.
Provides training and support with activities of daily living, performs crisis intervention, and facilitates prescreening/hospitalization when necessary. Assists and participates in all hospital diversion, hospital care coordination, and hospital discharge/re-integration services.
Documents client contacts and maintains client records in accordance with established Board policy and procedure;
Assists with discharge planning and process; including to ensure that consumers are discharged with adequate supplies of medication and resources to obtain continued supplies.
Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service;
Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect;
Participates in team meetings, clinical staffing and supervision (individually and in group).
Participates in professional development training, seminars, and conferences.
Is responsible for other duties as assigned, consistent with established Board policy.

Required Knowledge, Skills and Abilities:
Thorough knowledge of the principles and practices of nursing;
Adherence to the code of ethics of the nursing profession;
Knowledge of principles, practices, and techniques involved in the diagnosis and treatment of individuals with mental health, and co-occurring disorders both individually and in a group setting;
Knowledge of mental health, substance abuse and co-occurring, treatment interventions both individually and in a group setting.
Ability to problem-solve and respond quickly to crisis situations. Ability to function calmly in stressful situations.
Basic knowledge about mental illness and the use of psychotropic medication in its treatment;
The ability to assess both general health problems and medication side effects;
Ability to organize and attend to detail in the delivery of medication;
Good interpersonal skills;
Ability to deal positively and constructively with changes and new challenges;
Demonstrated good judgment, and the ability to work with considerable autonomy. The ability to work comfortably with a wide diversity of both professional staff and clients is required.

Physical Requirements:
May be exposed to allergenic environments in client’s homes, including extreme heat, humidity, dust, smoke, pet contamination, cleaning supplies, etc.;
May be exposed to clients with infectious diseases;
Must be able to drive for long periods of time to visit clients in and out of the catchment area as needed;
Must be able to walk distances, climb and descend stairs, maneuver in and out of agency vehicles;
Prolonged periods sitting at a desk and working on a computer; and
Must be able to lift/push/pull up to 25 pounds at times.

Minimum Education and Experience:
Graduation from an accredited college or nursing school with a degree or diploma in practical nursing, current licensure as a Registered Nurse (RN) or Licensed Professional Nurse (LPN) in the Commonwealth of Virginia, plus two years of nursing experience which includes experience working with mental health and/or substance use disorder clients. Staff member is responsible for submitting proof of license renewal to the Human Resources office. Possession of a valid driver’s license and acceptable driving record as reported by the Department of Motor Vehicles are required for persons using a personal or agency vehicle in the performance of their duties.

Additional Requirements:
• Mandt Training
• CPR Certification and First Aid Certification
• AED Training

Other Information:
Equipment: Standard nursing equipment, telephone; computer hardware and software as required, misc. household appliances (i.e. washer/dryer, stove, dishwasher)

Work Environment: Office setting with normal lighting levels, temperature, air quality, ventilation, and noise levels. Community settings including medical offices, client homes, stores, outdoor settings, etc.

Work Location: 1241 N. Main St., Harrisonburg, VA 22802

Work Hazards: Standard hazards associated with a mental health treatment environment. Standard hazards associated with human service residential environment including hazards associated with problem behaviors; behaviors and hazards associated with necessary use of medical procedures. Use of universal precautions required. Use of protective equipment recommended.

Work Schedule: ACT is a 24-hour program and flexibility is required in order to meet and respond to coverage needs and individual residents’ needs. Shifts will vary to meet the needs of the program. Full-time employees are required to work 40 Hours each week. Monday through Friday- day and/or evening shifts. Weekends and Holidays- evening shifts on a rotating basis with ACT team members. Overnight and weekend on-call on a rotating basis with ACT team members. Regular and reliable attendance is required.

HIPAA Access Level 2: Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

Starting Salary:$45,000 -$55,000 annually

CSU Nurse, Hourly

/in /by

Crisis Stabilization Unit Nurse (LPN or RN) Hourly

Be a part of the dynamic, interdisciplinary team teaching and supporting individuals experiencing psychiatric crisis. HRCSB is seeking hourly nursing staff who are proficient in the field, yet sensitive to the challenges individuals face when dealing with a psychiatric crisis. Arbor House is a short-term, 7-bed crisis stabilization program working with folks to avoid psychiatric hospitalization, or stepping down from hospital setting before returning home. Duties include standard nursing practices, as well as working with team of mental health professionals to ensure high quality care to those experiencing a psychiatric crisis. This position provides flexible scheduling with opportunities to engage with clients on an individual level, facilitating teaching moments, and life skill development outside of general nursing duties. Candidates must be registered and in good standing with the Virginia Board of Health Professions as a Licensed Practical Nurse or as a Registered Nurse.

Read more

CSU Technician Hourly

/in /by

CSU Technician-Hourly
Harrisonburg Rockingham Community Services Board is looking for a candidate to add to the Residential CSU team. This is a hourly position working in a 24/7 short-term, 7-bed crisis stabilization program working with individuals in crisis to avoid psychiatric hospitalization, or stepping down from hospital setting before returning home. This position provides support and supervision to residents while coordinating with the multi-disciplinary team to create a safe and welcoming space. This position does require some overnight hours.

Read more

Community Integration Specialist

/in /by

General Statement of Duties:

The Community Integration Specialist takes primary responsibility to provide Psychiatric Rehabilitation Services (PRS) through social recreation outings and community integration activities for Community Mental Health Services (CMHS) clients. This advocate seeks to work both individually and with clients of the CMHS team in various community settings, prioritizing clients in the HRCSB supervised residential program.  The role of the Community Integration Specialist is to support clients in achieving and maintaining meaningful work, education and/or volunteering in the community.

Psychiatric Rehabilitation Services are evidence-based, collaborative, person directed, and individualized. These services promote recovery, full community integration, and improved quality of life for persons who have been diagnosed with behavioral health diagnoses. These services should be delivered in a person-centered, recovery-oriented, trauma-informed, culturally competent, and equitable manner. PRS focuses on skill and resource development related to independent living and increasing the individual’s ability to manage their challenges to more fully participate in community opportunities related to functional, social, educational, and vocational goals.

Primary interventions used include side by side skills training, demonstration, practice/role-plays, feedback, active listening, problem solving and ongoing prompting and cueing. The advocate works alongside clients to identify strengths, build skills, and connect to meaningful work and learning opportunities in the community.

Supervision will be provided by the Residential Site Coordinator through regular individual and team supervision.

This work requires that confidentiality be maintained in accordance with Board policy and other (private health information) PHI standards of practice (HIPAA).

This position is classified non-exempt under the Fair Labor Standards Act.

Major Duties and Responsibilities:

  • Develop regular social and recreational programming linking clients to events, activities and places in the community.
  • Coordinate and support clients in participating in community events and activities through communication, schedules, and promotional materials.
  • Provide ongoing assessment and personalized psychoeducational interventions which identify factors that affect client vocational readiness and promote adaptive change. Provides long-term support of client progress through symptom stabilization, engagement in vocational services such as the department of disability and rehabilitation services (DARS), and employment.
  • Provides support, education, and service coordination to clients’ community support systems including families, natural supports, educators, and employers within parameters of client release of information.
  • Provide one-on-one and group support during outings.
  • Collaborate with clients to identify and pursue social, recreational and community activities related to clients’ interests.
  • Monitor engagement outcomes and collaborate with clients to address challenges and celebrate successes.
  • Support clients in developing social skills appropriate for community engagement.
  • Assist clients in financial planning needed to afford community activities and events.
  • Maintain accurate and up-to-date client records in compliance with agency requirements and confidentiality regulations. Complete documentation same day per the agency expectation.
  • Develop and maintain effective relationships with co-workers and clients based on courtesy, compassion and respect.
  • Intervene promptly during psychiatric and physical crisis to address mental health issues, disruptive behavior or physical distress. Mandt, CPR, First Aid and Trauma Informed Care training are provided.
  • Seek training that fosters professional growth.
  • Assume other duties as assigned, consistent with established organizational policies and procedures.

Required knowledge, skills and abilities:

  • Working knowledge of mental illness, trauma, and treatment principles.
  • Strong interpersonal skills, including ability to empathize, demonstrate respect, communicate warmly and honestly, reflect feelings, confront constructively and allow clients to assume responsibility for themselves.
  • Ability to work effectively with clients and service providers.
  • Ability to intervene effectively during psychiatric crisis or medical emergencies.
  • Knowledge of and adherence to basic ethics appropriate for a helping relationship.
  • Ability to write concisely and clearly.
  • Sound clinical and situational judgment.
  • Ability to function independently as well as work as part of a team.
  • Basic computer literacy and word processing skills, including Microsoft Office, Windows, and electronic medical record.

Minimum Education and Experience:

Graduation from an accredited college or university with a bachelor’s degree in human services or a related specialty with at least one year of experience working with individuals with SMI; or any equivalent combination of education and experience which provides the required knowledge, skills and abilities to seek the QMHP-T. QMHP preferred.

Additional requirements

Possession of a valid and current driver’s license, and acceptable driving record. Mandt training, CPR and First Aid Certification, Trauma Informed Care training and Medication Administration training required within first three months of hire. Continued employment is contingent on the employee becoming certified as a QMHP or QMHP-T within three months of hire.

Other Information:

Equipment: Telephone, vehicle, PC, word processing program, electronic health record, kitchen appliances, cleaning materials.

Work Environment: Community settings and offices with lighting levels, temperature ranges, air quality, and ventilation and noise levels as provided in each setting.

Work Location: Market Street residential facility 477 E. Market St., and HRCSB Main Building 1241 N. Main St., Harrisonburg, VA 22801 and other community settings.

Work Hazards: Minimal hazards associated with general day-to-day activities; occasional hazards associated with problem behaviors. Essential abilities to perform job duties including bending, crouching, and stooping, reaching, sitting, standing, and walking.

Work Schedule: General schedule is Monday through Friday and hours between 8am and 5pm, with some evenings and weekend hours. Regular and reliable attendance is required.

[RB1]Recommend changing to “General schedule is Monday through Friday and hours between 8am and 5pm, with some evenings and weekend hours.

Starting Salary:$43,527 – $48,045 annually

Actual starting salary will be commensurate with the selected candidates’ education,  experience, and qualifications.

 

Behavioral Health Tech Overnight Hourly Staff

/in /by

General Statement of Duties:

Behavioral Health Tech Overnight Staff provide direct client services to the residents of Community Services Board operated supervised living residential services. Residents are individuals with serious mental illness who are residing in community-based residences. Behavioral Health Tech Overnight Staff work primarily Thursday, Friday, and Saturday nights in order to ensure staffing coverage to meet the needs of the residents. The typical shifts are overnights 10:00 PM – 7:00 AM at Market Street House. The position has the option to either be an awake position or an asleep position, no hybrid option.

Services include on-site support and supervision. The Residential Site Coordinator supervises the work of the Behavioral Health Tech Overnight Staff. The work requires that confidentiality be maintained in accordance with Board policy. Discretion and independent judgment in providing services are required.

Major Essential Functions for Awake Option:

Develops knowledge of residents’ strengths and needs, including background information about social, psychological, medical, independent living characteristics.

Works assigned overnight hours to provide supervision for residents, including some scheduled hours when other programs or agencies are closed.

Provides supervision and guidance to residents, helping establish and maintain daily living routines.

Develops and maintains supportive relationships with residents which promote maximum functioning of each individual.

Provides crisis intervention as needed, accessing emergency services as appropriate.

Summarizes clients’ activities and makes written reports.

Handles any physical site emergencies.

Maintains effective relationships with co-workers and clients based on courtesy, compassion, and respect.

Light cleaning and filing tasks.

Is responsible for other duties as assigned, consistent with established policy and procedures.

Major Essential Functions for Asleep Option:

Develops knowledge of residents’ strengths and needs, including background information about social, psychological, medical, independent living characteristics.

Works assigned overnight hours to be available for residents in case of emergency, including some scheduled hours when other programs or agencies are closed.

Provides crisis intervention as needed, accessing emergency services as appropriate.

Handles any physical site emergencies.

Maintains effective relationships with co-workers and clients based on courtesy, compassion, and respect.

Is responsible for other duties as assigned, consistent with established policy and procedures.

Required Knowledge, Skills and Abilities:

Working knowledge of mental illness and substance abuse; some knowledge of principles, practices, and methods of mental health education and counseling; principles of record keeping and documentation; basic ethics appropriate to a helping relationship including confidentiality issues; demonstrated ability to work with targeted populations; ability to instruct and support clients; ability to work effectively with clients and service providers in the community; good interpersonal skills including the ability to empathize, demonstrate respect, communicate warmly and honestly, and allow a client to assume responsibility for themself; show good judgment and ability to communicate effectively, both verbally and in writing.

Additional Requirement:

Possession of a valid driver’s license, ability to drive safely and acceptable driving record.

Minimum Education and Experience:

High School Diploma or equivalent.

Other Information:

Equipment: Telephone, vehicle, breathalyzer, computer, copier/fax/scanner, household appliances.

Work Environment: CSB operated residential settings, community settings, and offices with lighting levels, temperature ranges, air quality, and ventilation and noise levels as provided in each setting.

Work Location: CSB operated residential settings; community settings.

Work Hazards: Standard hazards associated with a mental health treatment environment.  Standard hazards associated with human service residential environment including hazards associated with problem behaviors; occasional hazards associated with community activities; occasional hazards associated with being the sole staff member on the house premises.

Work Schedule: Shifts are scheduled to provide support to residents during overnight hours. Flexibility is required in order to meet and respond to program needs. Regular and reliable attendance is required.

Facilities Specialist

/in /by

General Statement of Duties:

Provides support functions for CSB facilities management, along with other assigned duties.  Incumbent is responsible for supporting the day-to-day operation, maintenance and upkeep of all CSB facilities and vehicles.

Distinguishing Features of Work:

This position is directly responsible to the Facilities Manager and coordinates his/her work closely with same.  He/she supports maintenance work for all CSB facilities, surrounding grounds and vehicle maintenance. The work requires knowledge in facility management and assists in decision-making and appropriate independent action regarding repairs, replacement equipment, vehicles and property management. This position has regularly scheduled supervision provided as well as consultation and assistance necessary to accomplish the work. The incumbent must coordinate his/her work closely with supervisor and others impacted by the work. The position requires planning and problem solving abilities, excellent judgment, and the ability to identify and undertake proactive property and vehicle maintenance initiatives.

Persons in this position classification are non-exempt under the Fair Labor Standards Act.

Major Duties and Responsibilities:

Helps maintain CSB office facilities as clean, safe, attractive, and functional buildings and grounds, including but not limited to the following:

  • Serves as a point of contact for CSB properties held as landlord-only contracts;
  • Communicates with the custodial services and/or staff engaged by the CSB as required for maintenance responsibilities.
  • Monitors all facilities to ensure safety risks are anticipated and managed, as practicable.
  • Tracks and maintains building keys at assigned buildings, including internal offices.
  • Assists in the completion of all routine and preventive maintenance functions for CSB office buildings and grounds. This includes HVAC systems, structural repairs, incidental repairs, etc. plus recommends and assists with implementing major upgrades and renovations. Coordinates work performed by qualified contractors.
  • Secures needed equipment/supplies with approved vendors.
  • Maintains documentation and backup information needed for repairs, emergencies, and disaster response activities, such as warranty documents, floor plans, vendor information, etc.
  • Assists in oversight responsibility for outside facility grounds, including lawn maintenance and landscaping, snow removal, etc. Responsible for contracts and vendors for those functions.
  • Performs light maintenance tasks such as changing light bulbs, hanging pictures, moving small furnishings, spraying for common insects, etc. as appropriate. This includes clean up of spills, leaks or other facility-related messes.
  • Helps maintain all agency vehicles in terms of inspections, cleaning, and any oversight of all necessary maintenance work to ensure safety of operation.

Assists Management and Risk Management Specialist with safety and security at CSB facilities as follows:

  • Maintains staff awareness about physical security issues and procedures and monitors physical security at each site.
  • Serves as a technical resource for staff and the agency around physical security issues at their perspective location(s).
  • Assists leadership in the event of a major disaster to secure (as feasible) the facility to limit the loss or exposure of protected health information.

Work with Supplies clerk to ensure appropriate volume of supplies to be maintained on site, including regular inventories.

Active involvement with “Receiving” group, ensuring deliveries are received and stored in appropriate locations.

Makes effective use of available technology, including computers, e-mail, texts and voice mail in order to enhance customer service.

Maintains and assures that staff and vendors maintain effective relationships with coworkers and clients based on courtesy, compassion and respect. Requests assistance if needed.

Performs other duties as assigned in conformance with established operational policies and procedures.

Required Knowledge, Skills, and Abilities:

Knowledge of designated technical support functions involving facility management and related financial management functions. Excellent organizational skills; ability to make appropriate independent decisions and take related action based on knowledge of facility management needs; knowledge of accounts payable procedures; ability to manage assigned routine with minimal supervision, excellent communication skills, including speaking, writing, and the ability to interact effectively with the public; excellent interpersonal skills; good judgment, tact, courtesy; efficiency; dependability.  Some repair, HVAC, vehicle repair, and/or property management experience preferred. Experience with Spreadsheet Software (preferably Excel) a plus.

Minimum Education and Experience:

Two years of progressively responsible technical experience related to the functions noted above, OR any equivalent combination of experience or training that provides required knowledge, skills and abilities.

Other Information:

Equipment: Telephone system, multi-functional printer (MFP), PC and/or other designated computer hardware, designated software. Basic hardware tools and items often used in Facilities Management (e.g., screwdrivers, hammers, light bulbs, insect spray, etc.)

Work Environment: General office environment with normal lighting levels, temperature ranges, air quality, ventilation, and noise levels. Some exterior work in environments with less than office-levels of cleanliness (i.e. crawl spaces, mechanical rooms, etc.) Exposure to heat & cold conditions during times of year when exterior work required.

Work Location: North Main Street Campus, Harrisonburg, VA, and 463 East Washington Street, Harrisonburg, VA; and CSB residential properties.

Work Hazards: Some hazards associated with repetitive motion necessary for data entry/typing; possible hazards associated with overseeing capital repair/maintenance/related activities; minimal hazard associated with human services environment, and lifting or carrying supplies and equipment.

Work Schedule: Monday through Friday, regular office hours; some evening hours as scheduled; additional hours as need to perform job requirements, including emergency facility issues.  Regular attendance is required.

 HIPAA Access Level 3: Read-only access to protected health information (PHI), limited to minimum necessary, and full read/write access to demographic and financial information, limited to the minimum necessary, for all clients as part of staff provision of support services in agency health care operations. Staff at Level 3 are allowed to seek out client PHI as necessary to perform assigned duties, but are expected to exercise due precautions to avoid exposure to PHI which is not necessary to perform these assigned duties. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

Starting Salary:$40,247 – $45,536 annually

Actual starting salary will be commensurate with the selected candidates’ education,  experience, and qualifications.